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    Fleet Feet

    4.4 (145 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Leah S.

    We are really tall people. I'm about 6'1 and my hubby is about 6'4. Because of this, it's hard for us to find pants and really hard for us to find shoes. After relocating back to Sonoma County, we have been doing a lot of trail hiking and hubby's shoes suddenly kicked the can. We were in downtown Santa Rosa so we decided to swing in to fleet feet and hope they had shoes in a size 14 for him. When we arrived, we were greeted by a lady in a mask asking if we had an appointment for a shoe fitting. Bashfully we said no and that we were just hoping that we could buy a pair of shoes. Gratefully, she was able to slot us in immediately because somebody didn't show up for their appointment. The gentleman who was assigned to us was very helpful and did a walk evaluation as well as a digital scan of my better half's feet and determined which shoes would be a best fit for him. Unfortunately, they did not have a whole lot of stock in a size 14 and what they did have were not the right fit for his specific feet shape. Regardless, the salesman was so helpful and informative, we had an absolutely super positive experience with him and the whole team over at fleet feet. Due to covid, they had a lot of precautions in place which made us feel really safe. They had an extremely thorough cleaning regimen for shoes that had been tried on as well as social distancing limitations between clients and workers, and frequent hand sanitizing stations. The location is easy to get to right in railroad square, with lots of street and paid parking. We definitely will be back once we run through (haha) the pair of shoes we ended up getting at heart and sole which is where our salesman sent us after we struck out here at fleet feet. An overall great experience!

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    4 months ago

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    5 months ago

    Love these guys! So knowledgeable and helped me find a great shoe to suit my feet/gait.

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    8 months ago

    Poor customer service, they have a list of which customers to help in which order but apparently it means nothing to them.

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    Page 1 of 4

    Ask the Community - Fleet Feet

    Review Highlights - Fleet Feet

    Rhonda helped me before )I explained some issues I've been experiencing and the terrain I'm currently dealing with.

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    Beck's Shoes

    Beck's Shoes

    4.2(34 reviews)
    1.7 mi

    My new favorite Sonoma County shoe store! I've actually been…read morehere with a friend with foot issues/problems, the brand he buys Beck's carries so we went there, my friend was happy with the service. I noticed they were attentive and very friendly. Last week I thought I'd try them, after looking for both new boots (dress, not work boots) as well as short heels for a wedding I'm attending. Honestly I went first to a "similar" type shoe store here in Petaluma and found NOTHING. Remembering Becks, I decided to drive up to Santa Rosa and SO SO GLAD that I did! The salesman was attentive and friendly, I tried on quite a few boots and he was patient and nice about it. I decided on not one but 2 pairs of boots and when I saw some cute stylish shoes with 2" heels, I figured why not try them on? He got me 2 different sizes, they were super comfy and I loved them! They did not have my color though, he called another store and had them sent over, I got a call a few days later & Picked them up. I've been wearing them a couple days now to break them in, I'm extremely happy with them. I will definitely be back, I'm so happy with the selection and service. They also carry nice purses and fun socks too. I don't have foot issues but they carry inserts and orthotics and such, too---give them a try, you will be Happy you did! HIGHLY recommended!

    Just an update to my review.... last 4 Yelp reviews have been one star reviews. The business…read moreresponse to each one of these one star reviews is for US THE CUSTOMERS to reach out to manager Markus Lopez.... I would recommend Markus Lopez reach out to his Santa Rosa Store Team members to work on team member expectations regarding their customer service since that is the problem that needs to be addressed. Just Wow.... In the wrong way. I was looking for some brown dress shoes from a local retailer. Before going to Beck's Shoes, I reviewed their website and saw that they did carry a small selection of dress shoes, one option being an Ecco shoe which has worked well for me in the past. I walked in today at around 10:15 this morning and the one male team member on the floor was working with a female customer saying statements like "I don't think we have any shoes in our store that will meet your needs". As their conversation continued I walked around the store and saw their small men's dress shoes section had some other brown shoe options that may also work for me. I walked closer to the team member and heard him tell the female customer, "well maybe this one will work, let me go get you one from the back". As the team member walked past me he asked "what do you need bud", and I showed him the shoebox picture of my current Ecco black shoes and asked him if he had it in brown. The team member responded "We just have those in black and walked away". No, "I don't have that brand in brown but I have some other options" nor "we don't have those in the store but have additional options on our website" nor "let me finish up with my current customer and I can assist you." I just got a "no" and a walk away. Well I attempted to support a family business, it is unfortunate the team member I encountered wasn't willing to assist me in supporting a family business.

    Photos
    Beck's Shoes - Picture I showed the Beck's Shoes Team Member.

    Picture I showed the Beck's Shoes Team Member.

    Beck's Shoes - Taffy Saltwater Sandals

    Taffy Saltwater Sandals

    Beck's Shoes - Our selection of beautiful handbags / wallets is to die for. So many to choose from, you might have to get more than just one...

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    Sole Desire Shoes - FREE Parking in our attached private lot!

    Sole Desire Shoes

    2.8(19 reviews)
    0.5 mi
    $$$

    Whoever owns that Sol desire in SANTA Rosa needs to have a meeting with the lady who was working…read morethe cash register today at 4 o'clock. December 14, 2025 She was the only one there. She's one of the most rudest woman I've ever met. Has zero customer relation, skills. This lady in her mid 60s to 70 years old. When a customer asked a question about shoes. You don't be rude about it. Almost felt like she didn't even want me in the store. Having a condescending attitude really doesn't win over my business. All I wanted to do is buy my wife some shoes for Christmas. I walked out and left I wouldn't recommend buying anything from the store until they get rid of this lady. Who's operating the front desk? I own a business and if my employee ever disrespected a customer like she did, I would fire them. Talk about having repeat customers they definitely lost my business.

    This place does have a lot of selection, including a large clearance section…read more However, at least in the clearance section, sizes ended at 10.5 women's and I saw nothing other than standard widths. I would have considered trying on shoes outside the clearance section, but that would have required help from staff, who seemed to be absent from assisting customers. The service would accurately be described as non-existent when I visited with a group of 4 people. We were not greeted, and no one approached us to see if they could help us at any point until we were leaving. When we were leaving one employee who was coming in from outside spoke to us. The prices also seemed really high for the quality and brands of shoes they had for sale. I doubt I'll be returning here.

    Photos
    Sole Desire Shoes - Shop with us at 145 3rd St in Historic Railroad Square!

    Shop with us at 145 3rd St in Historic Railroad Square!

    Sole Desire Shoes - We've Moved! Sole Desire Shoes Now in Historic Railroad Square 
Visit us at 145 3rd St in Historic Railroad Square!

    We've Moved! Sole Desire Shoes Now in Historic Railroad Square Visit us at 145 3rd St in Historic Railroad Square!

    Sole Desire Shoes - Visit Sole Desire Rack in the Historic Railroad Square in downtown Santa Rosa - 145 Third St Santa Rosa, CA 95401

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    Visit Sole Desire Rack in the Historic Railroad Square in downtown Santa Rosa - 145 Third St Santa Rosa, CA 95401

    Sports Basement - Santa Rosa - My gravel bike from Sports Basement.

    Sports Basement - Santa Rosa

    4.3(139 reviews)
    1.5 mi
    $$

    Imagine REI and Marshalls had a wild night together and nine months later, out popped Sports…read moreBasement. It's enormous -- the kind of enormous where you half-expect to find a lost civilization in the camping section. And somehow they have everything. Outdoor gear, bike shop, rentals for basically any activity you've ever considered trying drunk at a party, lift ticket discounts... if it involves fresh air and mild suffering, they've got you covered. Now let's talk about the Basementeers membership, because it deserves its own paragraph. Twenty-five dollars. Once. For life. That's not a typo. For the price of a mediocre cocktail, you get 10% off forever, plus occasional 20% Friends & Family discounts. I've made worse financial decisions in the same afternoon. The staff is friendly, knowledgeable, and seemingly immune to the judgment you'd deserve for asking "what's the difference between hiking and walking." Basically: go. Join. Buy things. Touch grass -- they sell gear for that too.

    Over the years, I have spent time and money at most of the pro shops at all the big name resorts…read more The quality of the service I received from Dominick at the ski shop was on par with all of them. He was extremely knowledgeable, displayed a high level of expertise with confidence, not arrogance. I really appreciated that. I came in with a problem and was immediately provided and explained options, quoted a more than fair rate and didn't feel haggled or hassled on cheesy up sale techniques. Because of his likability and competency, I took his advice and added a fresh wax. In closing, it's a rarity these days to get high quality service, from people that take pride in their job. Dominick is cut from a different cloth. Sports Basement Corporate, your Ski shop just earned a customer for life and you should promote or at least give a healthy raise to Dominick for the rock star service! Thanks Stephen Watson

    Photos
    Sports Basement - Santa Rosa - Lots of inventory

    Lots of inventory

    Sports Basement - Santa Rosa
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    Azusa

    Azusa

    4.1(19 reviews)
    12.0 mi

    Lisa is the cashier and the one-lady who guards this store. I walked past this store and saw some…read morebargains in the front of the store... $20 for "last pairs"... what a steal! I was just about to try the shoes on and then saw the sign "please do not try shoes on outside"... so I proceeded to take the shoes and was ready to walk inside the store. Just then, Lisa came out from inside the store and said "thank you for not trying the shoes outside. come on inside and we have other sizes too" Throughout our interaction, Lisa does seem a bit harsh "why don't you only try on shoes that actually fit you"... I was thinking to myself ... mmmm... was she being rude or ...? Then she grabbed all the shoes that I tried on -- that I don't want -- and she indicated that she'll spray them all down because she's OCD like that. Okay, i'm starting to get her... Towards the end of our interactions and after purchasing 3 pairs of shoes, I found that she just has dry humor. She is not rude. But I can definitely see how it comes across as rude though. Overall I got 3 pairs of great shoes at great value at Azasa.

    What a fun show store! There are a ton of cute styles to try. Some really great bargains as well as…read moresome more expensive shoes. Artsy and fun and comfortable seem to the the target style here, not so much the high end fancy-to-go-with-your-evening-gown style. Probably want to go somewhere else for that. The staff are friendly and helpful. I went on a Sunday afternoon and it wasn't crowded, though other store owners have said that Sundays are usually busier than Saturdays. Perhaps folks are just hunkering down for the big storm today.

    Photos
    Azusa - Store Front

    Store Front

    Azusa - Purses

    Purses

    Azusa - I purchased these last year & was returning with friend for another pr. Clerk SUSHED me so rude.

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    I purchased these last year & was returning with friend for another pr. Clerk SUSHED me so rude.

    Fleet Feet - shoes - Updated May 2026

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