Long story short is that I went to see Dr. El-Hag with complaints of blurry vision. I was dealing…read morewith it for over 2 years. When I walked in to her office, my vision was about 20/40. She did a thorough exam and determined root cause almost immediately, put me on a treatment plan. Just a few weeks later, my vision returned to 20/20. Having seen a high-profile optometrist in Frisco prior to Dr.El-Hag, I can attest that not all doctors take the time to listen to you and investigate. Dr.El-Hag and her staff are welcoming. Her office is super clean and inviting. I highly recommend Sphinx Eye Care. You won't be disappointed.

You could not find a kinder, more thorough and professional eye care provider than Dr. El-Hag. She…read morepatiently worked with me to find the perfect multi-focal contact lenses for my near- and far-sightedness. We will finalize the fit in our next visit and I'll be adding a new pair of eyeglasses, too! We are lucky to have found her after our longtime optometrist retired last year. She and her staff are delightful and very helpful.

Practice is still one of the best in CCty - I took a break and tried 2 others that were closer to…read morework but came back to this practice. Later hours - plus the staff's willingness to work out their booked schedule when you forgot to schedule your annual and really needed someone to check out those eyes - wonderful. Looks of selection from different price points and my glasses came in quicker than expected. See your way there

The eye exam itself was fine, and ordering two pairs of glasses went smoothly at first. I was told…read moreit would take a few weeks, which I accepted. A couple of weeks later, I received a text saying they were ready for pickup. When I arrived, only one pair was actually available. I left and waited another two weeks before following up. On a Friday, I called and was told no one was available, but someone would call me back on Monday with an update. Monday came and went--no call by 2:00 p.m. I called again and was placed on hold until the call dropped. I tried again, was promised a callback "right away," and waited 45 minutes with no response. Frustrated, I called a third time and requested a refund. Once more, I was told someone would call me back. Eventually, I did get a call: they had the lenses but not the frames. Then they offered a similar style in black--I agreed to proceed. Later, another call came saying the frames weren't black after all, but grey. At this point, I was so fed up I just told them to use the grey ones. I'm finally supposed to pick them up tomorrow... I hope. After all this hassle, endless waiting, broken promises, and terrible communication, I seriously doubt I'll ever return.

Dr. Wilhelmus has taken excellent care of my eye for about 30 years. He is thorough, truly caring…read moreand fully explains all options. I've experienced some complications with my vision. Dr Wilhelmus has helped me to feel confident about approaching the appropriate specialists and understanding my situation. The entire staff at Eyecare Texas has always been helpful, professional and truly caring. I highly recommend this practice.

Dr. Wilhelmus has been our family's eye doctor for nearly 30 years, and we can't imagine going to…read moreanyone else. He's caring, thorough, has a wonderful staff (which includes his wonderful daughter), and as a Navy veteran, he brings the same dedication to his patients that he gave to his country.

Dr. was patient and explained everything throughly to me. I wasn't expecting to like a pair of…read moreglasses but the power couple here are good at what they do. The experience of eyeglass shopping was easy and quick for me. Great experience overall

I booked an appointment here based on the other 5 star reviews and well, you won't be surprised…read morethat mine is also a 5 star review. When you first walk in, the reception area and frames section are very bright and clean. I love the exposed wooden beams. Everything, including exam room was clean and inviting. It may seem silly but they have an air purifier that was humming and felt like a calming, white noise while you wait for the Dr. I arrived 15 minutes early just in case I needed to do anything extra with checking in since it was my first visit. I had completed the new patient paperwork online ahead of time but gave myself that extra time just in case. Turns out, I didn't need it but no problem. The receptionist was welcoming and friendly while checking me in. My appt was set for 11:30 and at exactly 11:30, Chloe - Optician called me for the initial exams. She was very thorough and detailed every step and what she would be looking for. We had a friendly conversation and then she placed me in a room at about 11:50. I'm giving time stamps to help manage your expectations but of course, every patient may take less or more time depending on your needs and questions. Dr. Kirscht arrived at 12:07 for her part of the exam. She is kind, friendly, knowledgeable, thorough, and never made the visit feel rushed. She explained things I had never been told before and truly help my understanding of my vision, eye health, and needs going forward. Once finished there, the receptionist (I apologize I didn't catch her name), escorted me back to the front where she introduced James -Optician to help me select frames and discuss options. James was very kind and friendly, helpful, and knowledgeable. It's hard to pick out frames when you can't see yourself so I trusted his judgment. He gave great feedback and I found a pair pretty quickly that I loved. I was also able to purchase for $40 a pair of magnetic sunglasses frames for my glasses! I loved that this option was available. He also took time to explain what insurance covered and any out of pocket expenses. A bonus was I am able to pay 50% up front and remainder of balance when I pick up my frames which is a wonderful option for those needing it or just wanting to. I walked out by 12:50! So a little over an hour for everything and that included discussion of a Retina specialist. (Yes, I'm being referred if you read this pray for me ugh!) I've visited two other places in Allen for eye exams. None have been horrible or bad experiences but; I loved the vibe here, the welcoming staff, the clean environment, and the wealth of knowledge they all have in their field of expertise. Out of the 3 - this is by far my favorite. James was not pushy with up-selling nor try to talk me into grandiose frames that cost the most. It felt genuine and honest. I appreciate that. It's easy to see why they continue to receive 5 stars. If you're looking for a vision home - Delta Eye Care is calling!

My family (me, two kids, hubs) have seen Dr. Zak for 3 years. If you're counting, that's 12 full…read morevisits, plus follow ups for prescription changes and a pandemic in there too. Dr. Zak is very personable, relatable, and explains everything very well. I highly recommend paying for the optomap (I think it's called that--where they don't dilate your eyes). They keep your files on record and you can easily compare year over year to look for changes. They're great about making sure the contacts and prescription are good fits and on my last visit the doctor scheduled me a week after my appointment to follow up on my prescription change. He heard my concerns and offered suggested causes and solutions. For the kids, I've had varied reviews for the techs that does the testing at the beginning of the appointment. They are often without kid-experience and can give vague instructions for the kids. My youngest is a wiggle wart so I have had to offer help. However, I will say that even though the testing and retesting and reretesting takes a long time, the techs never lose their patience or show frustration. You'll notice I still give a five star review because I still feel that we are welcome and are treated well. When I first went I read a review about someone who was so upset that their appointment turned into a medical visit and became expensive. I was nervous for my first visit, but I will say it was made very clear that a visit could become medical. That's a legal requirement for coding and to avoid fraud (if an eye appointment becomes medical it must be billed accordingly) not a sneaky medical practice. Overall, we're happy to make the drive (now 30 minutes) to continue to go to Rosemore.

I've been a patient at Rosemore Eyecare for nearly 10 years, and I couldn't ask for a better…read moreexperience. I saw Dr. Zak all throughout my college years. He was always welcoming, informative and genuinely caring. He helped me through a few eye issues, and I loved coming in for my yearly eye exams. Now that I've moved, I see his brother, Dr. Ryan, at their location in The Colony. He's just as helpful, friendly, and professional. Each visit I feel like I leave with more information about the health of my eyes and best practices I can do to care for my eyesight. You can tell care runs deep in this family business. Both locations have wonderful staff who make everything easy. They're always quick to help with scheduling, and on several occasions when I have run out of contacts, they make sure I have trials so I won't go without. The team's kindness and willingness to go above and beyond have been consistent throughout the years. I feel truly lucky to have found an optometry practice I can rely on. No matter where I am, I'd go out of my way to keep with this team. I can't recommend Rosemore Eye Care enough for anyone looking for a trustworthy practice.

I have been coming here for about twenty years and would not go anywhere else. If they don't like…read moreme..too bad, they shouldn't be so good. The exams are thorough and I get all my questions answered. The office staff are always so polite which make the whole experience something you want to do.

I have been a patient for a few years and I have found Shannon Vision to be great. I had been a…read moreCostco eye doctor person prior and I was amazed at the difference in the quality of care at Shannon Vision. Dr Shannon"s knowledge and quality staff are worth a visit. I like that they use text to communicate. If you call and they aren't available, a text message comes right away asking how they can help. Dr Shannon has always taken the time to explain things. Whether it be a question about a nevus, macular degeneration, or what the heck is going on when being asked "which is better 1 or 2". Turn around for glasses and sun glasses is quite fast. When there was going to be a delay with my chosen frames, they were on the phone the same day with options. Give Shannon Vision a call for a quality eye care experience.

The office space was clean and all of the staff were very friendly. I came to Dr. Diaz because I…read morewear ortho-K lenses and she was very knowledgeable about it and helped me get new contacts. Every experience I encountered with a staff member was pleasant and I felt valued as a patient. Dr. Diaz and her contacts team went above and beyond to help me get my contacts filled after a horrible previous experience with my former eye doctor. Making an appointment and keeping in-contact with my Rx situation was amazing. Highly recommend checking out Lone Star Vision especially if you're looking or wear Ortho-K lens!

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

The best optometrist I've been to in years. Many many years. This location went above and beyond to…read moremake sure I was paying the best price. My vision insurance and health insurance were reviewed and a combination of the two were used to get the best price. Incredible. No one else has done that in my life. Also, no extra surprise costs that you get at some optometrist that are trying to nickel and dime you for all you have. An easy 5 stars. Solid exam where everything was explained. I'm very impressed.

I'm new to the area so I was looking for a new Optometrist. Dr. Mehta is nice, knowledgable and…read morevery good at his trade. The front desk manager, Jannet was incredibly helpful too. She confirmed with me that they take VSP insurance, even though it's not listed on their website. I went in for a contact eye exam and was out in 20 minutes. I will be going back. If you're looking for a new Optometrist, look no further.