The decor, the service, my nails with builder gel was incredible! I felt relaxed and pampered, and…read morethey make their own sugar scrub and body oils that I love! I will definitely be back!

My go to spot everyone here is good on pedicures. I love Lena or Nancy for nails. It can get busy…read moreso earlier is better.

my sister and I have been coming here for 4 years & we absolutely love it! they take their time…read moredoing their work. Also, Johnny & Charles are very communicative & funny!

I rarely leave reviews, but this experience was unacceptable. One star is too much!!! Timmy is…read moreclearly skilled at doing nails, but his attitude made the entire visit uncomfortable. He was rude, impatient, and physically pushed my hand while working, then became visibly upset when my polish smudged. I even felt the need to ask if he was okay because of how tense the situation became. No customer should feel unwelcome or uneasy during a service they're paying for. The overall environment was unprofessional, and I will not be returning. I cannot recommend this shop--especially to people of color--based on how I was treated.

(04/14/2026) I visited this nail salon for the first time today. Since I had never been there…read morebefore I had a few questions before deciding if I wanted to purchases services there. The Tech politely answered all of my questions before getting started. The pricing for my full set with French tips was good,but the professionalism was outstanding. It was also pretty relaxing because there is music instrumentals playing popular soft rock and soul songs. Definitely planning to go again soon.

I have been going to this place every since I was little , they working fast depending on how busy…read morethey are , my nails are always high quality and it's quiet.

When I'm in town I like to pop in b/c of the great job that they do but my goodness, the wait time…read moreis utterly ridiculous. I came in a 4:30 for a gel polish on my toes and overlay on my nails. I was directed to sit in the pedicure chair at 5:00. They started on my gel polish for toes at 6. And abt 6:45 I sat in the chair for my overlay on my nails... y'all they didn't start on my nails until 7:25. I walked out of the door at 8. At least if you have ppl sitting that long offer a beverage? I had to ask for something to drink. On top of this wait, there were two screaming children in there that screamed for an hr straight. It was ridiculous so bad that another customer needed to do 5 more mins of the gel cure and she said no, im ready to go I've been here since 3 and it was 7 when she left! They do a great job but prepare to wait a lifetime unless you come when they first open

I enjoyed my experience with Kari. She did a wonderful job on my dip and had a unique idea for nail…read morecolor. She made it not only fun but I left the shop feeling confident in myself. I am looking forward to returning for more services.

The salon is a little run down, no bells or whistles whatsoever, but the pedicure was good for the…read morelow price, which offers a good alternative for the Germantown area.

The place is really clean without that chemical smell. I like the relaxing fountains. The ladies…read moreare fabulous!!! They are talented and do an amazing job! I would highly recommend. Parking is easy. I'd bring cash for a tip! They even do eyebrows!

I have been going to Venus nails for years and highly recommend them. Quality of service always…read moremeets or exceeds my expectations. They remember you, are kind and welcoming. Their pricing is very reasonable.

First time here today. Walk in and they immediately ask if I want a drink which a lot of salons…read moredon't do. My nails came out EXACTLY how I asked. My nail tech ( Andy ) cleaned everything after he used it, which you normally don't see at salons and that's how people get warts and other infections. He was SO nice as well as funny! They were very professional and had an amazing attitude. I will definitely be going there from now on!

I've been going to this nail salon approximately four years. The salon is clean and the staff is…read moreaccommodating. T has been doing my nails for almost as long as I've been going. She does a great job (especially with dip)!

Kiki did my nails. I have to be pretty disappointed in order to take the time to leave a review…read more I'm usually not hard to please when it comes to my nails, but this was a really frustrating experience. I went in for a dip manicure with a French tip on my natural nails. My nails were quite long when I arrived, and I specifically asked for a round shape. Instead, they were cut completely down and ended up looking square. I also questioned the base color, since it didn't look natural for a French manicure, but I was assured it would turn out fine. Unfortunately, it didn't, and the lines were uneven and barely visible against the white base. Now, just two days later, the gel top coat on four of my nails has already started peeling. While the woman at checkout was nice enough to acknowledged that I was unhappy, no solution or correction was offered, just an apology. I ended up paying $50 for what is easily the worst dip manicure I've ever had. I definitely won't be going back.

Whoever the very tall larger Asian guy is needs to be fired. He burned all of my toes when removing…read moregel and I yanked my foot back several times yelling "OW" just looked at me with a smirk and kept doing it. And the massage he was extremely to hard and kept asking him softer or to stop and wouldn't. Horrible experience and felt as if he enjoyed it

I am sorry to say that today I am not highly rating this business…read more I have been receiving services here for almost a year, and today was the worst. I had a 3:45pm appointment and was not assisted until almost an hour later. There was no compensation offered and not even an acknowledgment until at least 30 minutes after I arrived. If appointments are not going to be adhered to, then why have them? It should not matter if you're busy, that should not overstep an appointment. This was the second time I experienced this, as my last appointment was the same and when I checked out, the gentleman did not want to give me the $5 gift card I earned, on an email promo. Once I was finished, I went to pay. I had a $5 gift card from my last appointment, which I received from a discount text, that I had to prove I received, for $50 plus, services. I also received another text for a $5 discount if I received services of $50 plus. The guy that checked me out (same gentleman as before; I am assuming one of the managers) stated I could not use 2 discounts, I explained I only wanted the $5 card for my next visit, especially due to the almost hour wait and I still spent $100. He said he would not. At that very moment, I decided I would no longer patronize Milano Nail Salon in Germantown. When you consistently spend over $100 on nail services, IX monthly, there should be some consideration when appointments are not kept by the staff. I can say that Trang has ALWAYS been very welcoming and does a superb job and Emilee & Henry are great at their jobs. Respectfully Submitted, Sabrina Walker

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

Not good for $50. I don't often get manicures, so when I do, I want the experience to be a great…read moreone. The nail tech who did my nails today did a real nice job on my cuticles, but not so good on shaping my nails. When I got home, I wound up filing down a couple long corners. A couple nails were unevenly shaped, and the final hand/arm mini massage was lackluster. I don't see myself returning.

I went in to get a nail removed they would not do it I guess I wasn't spending enough money went…read moreacross to street to VSL nail removed it no problem and didn't charge please be aware who you spend your money with