Me and my spouse are extremely happy that we chose VS Renovation to take care of our vinyl flooring replacement in our Bathroom and Kitchen.
I'm a trade person myself, and even though HVAC is vastly different to renovation / handyman services, the business structure and customer service parts are same through most trades. That is why any project I plan for my own house I have an advantage in searching for a high-performance, professional and most importantly honest service provider. Of course I am prepared to spend a buck that's within the market norm and even more if I feel a real care for my house and project.
Of course, i get a ton of estimates, mostly from local or/and family-owned businesses and of course a lot of them I have a decision within less than 20 min. I know a sales person when I see one and all the tactics such as "more options = more sells" , "dealing with objections', "being an alfa" and such and so. And i have no problem about it, fair game, so long as I know that the project itself is the priority for the company i'm hiring not the sale on it's own. Aggressive selling will not get my attention but a knowledgeable pro, who doesn't mind taking extra steps to look for a solution and answer my questions with engagement and honestly, absolutely will. And if that"s the case, please do sell, offer as many add-ons or services. I kmow things cost money, i know good things cost more money and I will pay if I trust the company to do their job properly and not abandon the ship the second they take the check.
VS Renovation so far is absolutely meets my mark. Not only, Kevin, co-owner of the company came in and showed his experience and knowledge, but when we did schedule the project with them he personally managed it and made sure that all of the things we discussed were clearly explained to the crew who came to the hard work. Well, he actually came with guys on morning of the very first day and made sure that myself, him and the guys are working on it together, discussing the steps and that always makes any project go so much more smoothly. I mean there was no space for miscommunication when all 3 parties of this process were on the job site at the same time. Love it.
I'm satisfied completely with the end result of the project itself, visual and technical (although i'm no expert) are top-notch. Materials were of course chosen by me with little guidance from Sergei. So I wasn't really worried about the materials. And I was happy to find that Labor part was also exceptional.
No rush, cutting corners or messy work of any kind that I noticed. Just handy, hard-working people doing their job.
Guys were also very considerate and patient to my proactive approach.
I'm sure they'd be happier to just focus on the job without standing behind and peeking, so
I appreciate their understanding read more