Let me tell yall something about this place. Its located on campus, I've been going there for years, I don't get my nails done often but when I do I go there because they have some very talented individuals. Emphasis on some. They have a really big staff to accommodate for the high density of traffic that comes. But God forbid you get someone who isn't as skilled as the others. Forget about making an appointment. I'm convinced that appointments are really just for them to see how many people are coming. This does not guarantee you get served at the appointment time you made. I've made an appointment and still had to wait for an hour. Why? Because they are popular, but they take everyone who walks in, and doesn't inform them of a wait. Someone who just walked in could get serviced before you, with your appointment time. It's because they are disorganized. Theres one guy there who looks like he's in charge of "scheduling" and answering the phones, AND doing nails. He's gotten up around 6 times before while doing my nails to help someone else. All of that multitasking ruined the experience for me who was constantly waiting around. If you get one of the talented individuals, you'll be fine. But if you don't, expect poor quality work. I'm talking acrylic nails falling off within the first week, and uncured gel polish. They rush because they want all the clients for the day, and their money. Good luck looking for their pricing list and so called policies. They don't even tell you how much your service will be until your checking out, and you see upcharges for pretty much everything, some incorrect. Even the most basic , short and simple full set will upcharge you an extra $10 for "shape" and "length"... Why is this not included in the full set charge of $50? Then an extra $25 for gel, and don't even think about chrome. That little powder will cost you an extra $25. You get there and end up leaving paying close to $100 on just your nails. I got up charged $5 for straight square length when its supposed to just be for coffin, almond, and stiletto. I recently went there to get a full set with design, and a pedicure with gel polish. My nails looked great (done by one of the talented individuals). My toes on the other hand... I got home and saw my gel polish had been ruined. Ladies if you know what gel is, you know that once that gel is cured, it's not moving. Meaning he didn't fully cure my toes. I had to get my friend to redo my toes in the middle of the night. Why? Because I scheduled this appointment according to my work schedule and when I needed to leave for vacation. There was no time to come back and redo the service I paid a total of $140 plus tip. I reached out to them on Instagram requesting that I be refunded for the gel services. They said per their policy (where even is that?) they don't do refunds. Then they said they could give me 15% off my next service or a $15 credit... next service? Credit? I'm not coming back... I'm done going over there waiting hours, and getting hit or miss nails. Also come back? I got these done to go out of the country, I don't have time to come back. They refused to give me money back, my only option is to be serviced by them again. They're not touching my nails again. I literally don't plan on returning because this the last straw for me. Nails these days are too expensive to be messing up, and interfering with people's time. read more