I came in on a Sunday at 4:25 PM with a few friends and was originally quoted a 45-minute wait for…read morea pedicure. About 30 minutes later, I was told to go sit in the pedicure chair, so I assumed I would be helped shortly. Instead, I sat there for an entire hour with no water in the bowl and no one starting my service. I also asked for an eyebrow wax, which was never done during that entire time. Throughout the hour I was sitting there, employees repeatedly looked at me and walked past without communicating any updates or acknowledging how long I had been waiting. At one point, one of my friends laughed and an employee told her to be quiet because "people come here to relax." I found that extremely rude and unprofessional, especially considering we were paying customers who had already been sitting around waiting far longer than we were originally told. I was finally helped around 5:50 PM, only 10 minutes before they close at 6:00 PM. Even after my pedicure was finally started, the service was extremely disorganized. One employee started my pedicure and then stopped in the middle of my service to go help another customer. A completely different employee came over and continued my pedicure, then he stopped as well, and the original employee eventually came back just to paint my toes. I was essentially passed back and forth between employees after already waiting over an hour to even be serviced. I understand that businesses get busy, especially on weekends, but I arrived an hour and 35 minutes before closing, which is a completely reasonable amount of time to come in for a service. If they did not have enough time or staff to accommodate me, I would have much rather been told that when I arrived instead of being quoted 45 minutes, left sitting in a pedicure chair for an additional hour, and then passed between employees once my service finally began. Overall, the lack of communication, extremely long wait, disorganized service, and the way we were treated made this experience very disappointing and unacceptable. If you cannot properly accommodate a customer before closing, be upfront about it instead of having them wait around for nearly an hour and a half and then rushing and switching employees throughout their service.

They were good! I judge a good pedicure based off how well they remove dead skin and trim cuticles;…read morethey did a really good job. my feet feel very smooth. It was $35 dollars for a regular pedicure (scrub, polish, hot towels, message); nothing special, just a good standard pedi. I liked the atmosphere; it felt calmer and nicer than a simple strip mall.

I love this nail shop with a passion. Everyone is really good at everything so you can't go wrong!…read more The first time I came in the shop I had to do a soak off and they even gave me a glove and a stylus to have access to my phone! Like WOW the details! They will also offer you a drink and snack while you're being serviced. If you like crazy designs like myself, Eric will make sure it's perfect every time! I'm a bit of a germaphobe and I've never once felt uncomfortable. It's incredibly clean and tidy and they always have some good music playing. This place has extremely personable people, great quality work, and the prices are pretty competitive! They offer student discount so keep that in mind too! I typically get Gel X which a lot of places are just now beginning to do. Also when they do your natural nails they will always do a rubber base w/ your gel manis and mine are currently going strong for 3 weeks with no chips. Y'all know that is unheard of! I'm very intentional about having good service providers. They make you feel like friends/fam. I'll never turn my back on Glowy!!

This is an amazing spot to do your nails and be treated with care. I went with my daughter on…read moreSaturday an hour before closing. And Eric and Nancy made us feel welcome and did beautiful pedicures. We'll be back soon!

Clean shop. Beautiful work. I've been going for about 2 years now and I'm always happy with the…read morework.

Extremely friendly. Tammy was quick but efficient with my GelX application-one of the best GelX…read moreexperiences along with the owner Jules. My pedi was done with care & he took his time. I'll definitely be coming between here & the sister salon, Honey nails from now on

The girl who did my nails was sweet. Her box said Eden so that may have been her name. She did a…read moregreat job, she got some help with the design and then did it herself and it turned out great. First time here, I got dip nails because when I went to harmony nails last time, my dip nails literally popped off 1 week later. I will be very happy if these stay on!

I asked for french tip with a neutral colored base. My nails look awfuk and are pink. She cut me…read moreseveral times and had to keep apologizing. She seemed very unsure and kept asking if it was okay, when i asked her to clean it up and reshape them she didn't know how to fix them. When I went to checkout they acted like they would give me a discount and did not actually. They asked how the service went and I said "fine" they started laughing and said "just fine?"

Le was fast and did an amazing job! I came on my lunch break with my nails currently done. It only…read moretook Le 45 mins to take off my SNS nails, buff them, and redo them! I was very happy! There were people in the salon so I was surprised that I sat right down and Le got to work. Since I already had red nails that were severely outgrown, I decided on a green sparkly nail for the Christmas break. My nails were cut down and shaped to my liking! $45 plus tip. Very reasonable and fast, so I will be retuning to see Le again.

My nails get noticed almost everyday. I love my nails. Make sure you ask for Aley. The salon is…read moreclean and service is prompt.

10000/10000 TINA did her thing. I've never had such great customer service and interactions with a…read morenail salon. Tina knew exactly what she was doing and delivered. In every way that she could. This is probably the happiest outcome I've had at a salon in BR ever I'm very satisfied with the service. Tina even gave me a great discount. I made sure to tip her! THANK YOU!!

They can't do hearts I went to a different salon after leaving that one after being judged and…read moretalked about openly in my face to me.

Between the service and the interaction with the staff, I was not impressed. This is a pretty well…read moretalked salon in Baton Rouge, so I expected alot more. I made an appointment online, and it was for gel nails. I wanted both my fingers and toes to be gel. The salon is beautiful! It is in a great location too, but the staff is not friendly or welcoming. When I got there for my appointment, there was no one at the door and I had to find a staff member to tell them I was there to check in. After they checked me in , they took me to a chair to start my pedicure. They then asked me what color I wanted... I didn't pick this out, they brought colors to me. Which was ok, but this is normally done before you sit down. After I picked my color, I was then told that they don't do gel on the toes. It was fine and I guess not that big of a deal. After my toes were done, I sat and got my nails done. I wanted a French tip with pink instead of white. They could have been better, and I feel my nail specialist was rushing. For the price and the quality of work, I don't know if I will return.

Lovely atmosphere and elegantly flavored water Don't do dip…read morebut do a fair job on gel nails Pedicures are very good Manicure area is very crowded

I have been going to this salon for three years and have never had a bad experience. It's my go to…read moresalon!!

I came at 6 at night, and I didn't wait at all, which makes me a very happy customer! I was seated…read moreimmediately for a dip manicure. It was pretty full, but they move fast here! I picked out a red sparkly color, 116. My nail technician was amazing. I didn't have anything on my nails to begin with, but she buffed, dipped, and cleaned my nails all within 30 minutes. The nails are super short, which I wanted, and they look great for the season. The place was clean and everyone was friendly. I will definitely be coming back.

Love Secert Nails! The girls are very professional!…read moreBeen going there for years! They stand behind thier work. I've purchased many gift cards for my friend and the are happy to receive them!

I came to get a powder refill, originally i was told that i would be able to get a different color…read morefor the same price. After waiting for an hour, a nail lady sat and started my nails and told me that i couldn't do a different color, i had to get a new set or do a gel over the old powder. So i got the gel but she did a horrible job, my nails are uneven and lumpy and crooked. I was in a rush so I didn't have time to point out the issue so i justnleuse to love coming here but this experience has definitely made me not want to come back. Update: I went back asking for a refund, explaining how it had been less than a day and my nails were already peeling. This rude lady said she can't give me a refund because i paid for the service not the nails. I've never heard of anything like that. She refused to admit that one of her workers messed up my nails. I definitely will not be coming back to this nail shop again. I highly recommend you find a different nail shop to go to with a better staff.

Went in today and got the most deluxe pedi ever. The nail tech rubbed my calves and feet for about…read more15 minutes with different scrubs and lotions. My feet feel amazing. Oh, and she gave me a lovely pedicure too.

My mom & I had a wonderful experience. She had an ingrown nail that they took out painlessly. The…read moreservice was wonderful. We were offered champagne which was a nice perk. I highly recommend this place.