Okay so I wasnt going to post a yelp review originally, I was just going to post on my private social media however, im currently being told I can't have my money back without taking down my posts as the owner did a horrible job this past Sunday. My husband and I made an appointment and still waited 45 min to start. After 45 min of waiting and almost walking out they sat us and we thought everything would be fine. Wrong. My husband and I wanted to be together and they separated us and even acknowledged this and kept saying they'd move him and never did then convinced us to get him a pedicure while waiting for my nails even tho he wanted to sit with me. His services were fine he even got wine with his pedicure! Mine however were terrible. I'm 5 months pregnant and im technically on bed rest so we chose this salon since its on the corner of our house and I didnt have to go far, I dont get my nails done ever so i don't know terminology for what I wanted and brought a photo to make it easier. The owner Vicky did my nails and said she could do them which was fine she even looked at my photo several times for reference. Well when she began putting on the acrylic tips she didn't trim my natural nail and left it overgrown and long which is really uncomfortable, then she ended up giving them some shape that im not even sure has a term because they aren't pointed and they aren't fully rounded or squared they're like a combo of all of them somehow. They were supposed to be matte and theyre glossy, one hand is short nails and the other have long ones, the dip didnt go to the end of my nail bed so they look outgrown right off the bat and the sides aren't painted so there's missing paint on several nails. The dip stained my fingers for two days and it wasn't thinned so they look bubbled up and super thick. I called after going home and looking at them and realizing how terrible they were and explained I cant go back in to get them redone as im on bedrest and sat for over 2 hours for the first time. The owner claimed not to be the owner on the phone even though she stated her name off the bat and then tried offering a gift card or me to come back. When I said I just wanted my money back to have them removed another time she got mad and argued with me and hung up several times. She then took my card info writing it down instead of putting it into the card reader claiming she would refund me my money for my nails which was all I wanted not a refund for my husband's services, and then never refunded me my money. I called days later asking what happened and she said she will not refund my money unless I remove my social media photos, I told her I have every right to post what I please on my own social media so she told me I would not receive my money without removing my post. I told her I'd speak to the BBB and she said that's fine. So now she has my card info written down which is illegal and is basically trying to blackmail me with my refund for the removal of my post. I've been in contact with non emergency regarding them having my card info written down and made a report so that if my card gets used without it being me they will know who used it and will press charges. I really didn't plan on things being this ridiculous and having to be taken so far. I just wanted a nice day out with my husband instead of seeing the inside of my bedroom and when that was ruined I simply asked for my money back which was apparently asking too much as this business only cares about the money they make. After every client they ask how much the person tipped, literally every single client and they talk shit about the low tips. One of the techs sat down with a girl next to me to do a French manicure and didn't know how so they left the girl there and told her to wait for the owner who was doing mine bcuz the owner is the only one tht knows how to do a French manicure, and thats what they told this girl. Im not sure how they're operating still and have any good reviews, I dont even go to nail salons and I know that you should probably know basic styles. read more