My daughter wanted a party bus for her 18th birthday. We are so happy with SF Bay Limo Service!…read moreThey have excellent customer service and made sure that we were taken care of. Our driver Moe was wonderful. I can't wait to book them again! If you're looking for a party bus, SF Bay Limo is your only choice!

We had an amazing time on our limo bus! Ahmed's communication was so fast and great. Our driver was…read moreamazing as well. Would 100% hire again!

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

I had to hire a bus for a work event. Great company. The best cancel policy after shopping around…read moreand good service. Reliable, easy to arrange, and I asked a lot of questions. Good pricing/industry standard. Would def hire them again.

Company was very professional, responsive whenever we had a question, and easy to work with…read more The driver was also very professional

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Nationwide Limousine was truly a pleasure to work with! My organization rented a trolley with them…read morefor this year's Pride Parade, and we had such a positive experience. From the initial reservation and the customer service we received supporting the banners we wanted to hang on the trolley, to the day-of service, we have nothing but good things to say! The trolley driver was professional, friendly, knowledgeable, punctual, and just plain wonderful. As an organization serving marginalized communities, we felt safe, respected, and well-cared-for during our event.

Nationwide is amazing!! We rented a trolley and limousine for our wedding and they were stellar! We…read morechanged our reservation A NUMBER of times (sorry) and they were SO understanding and accommodating. My guests loved our driver, Max, and they still talk about how it was the best part of the day. Amazing experience. Thanks, Nationwide Limo!!

Rhonda from SF Pinnacle is amazing. She was genuinely one of the easiest vendors we worked with and…read morewas SO fast and responsive whenever I had a question. We had a two-day wedding with 260 guests and used SF Pinnacle for transportation both days. So many of our guests commented on how smooth and well-organized the transportation was, and that was entirely thanks to Rhonda and her team. On the wedding day, all of the drivers arrived early, the buses were clean and comfortable, they allowed alcoholic drinks on board, and they even provided free water for everyone. Most importantly, coordinating everything was incredibly simple. Rhonda worked seamlessly with both me and our wedding planner and made a potentially stressful part of the wedding feel completely manageable. I spoke with several transportation companies while planning, and some made it surprisingly difficult just to get a quote or took forever to respond. That was never the case with Rhonda and SF Pinnacle. Communication was quick, clear, and easy from start to finish. Highly recommend them for wedding transportation, especially for a large or logistically complicated event!

We used SF Pinnacle Limo for our wedding and they did a great job! Rhonda was super responsive and…read moremade everything easy. Highly recommend!

Frisco limo was the perfect party bus for a group of 10 friends spending the day in Napa! Our…read moredriver was extremely accommodating and friendly. He picked us up in San Francisco, drove us out to 2 wineries in the Saint Helena area and a stop for lunch, and then back to the city. The bus was super comfortable and included champagne glasses, ice, and an aux cord to play music. It made our day so much more fun and efficient not having to call Ubers. Highly recommend Frisco Limo and Theo!

Our driver was great! Super friendly and accommodating. We had a fun stress free trip to Sonoma!read more

We used Code 3 in order to get our entire family of 23 to the City for my husband's Memorial…read moreService. We were very happy with the accommodations, our driver and the convenience of traveling together without any hassle. When the owner responded to my quote request, he was exceptionally supportive, sensitive and helpful after realizing that this was for a Memorial Service and that my husband is a Fallen Firefighter Captain. Thank you for making our day a little easier and being so generous & helpful with one of the big tasks on my list! I love a company with a heart and excellent customer service. Everything was seamless, Driver was right on time and the reservation process was quick and smooth. Thank you so much!!

I had one very positive experience with Code 3 transportation; however, our most recent experience,…read morelast week I think certainly warrants a review, especially as school representatives are considering using this company for field trips or school events. We used them to take a group of students to San Francisco last week. First, the driver was late for the initial pick-up. She could not find the location even after being sent a pin, a picture, and verbal directions over the phone. The pick-up location is very easily accessible off a main road. Later at the designated departure time, after the group had been dropped off and done their activity, there was no driver present to collect the students and teachers. I could not connect with anyone from the company- I called dispatch, reservations, sent emails, and finally after multiple calls connected with someone through our driver who apparently was no longer driving. it turned out we had been outsourced to a different company (not C3) and I was told that this company (King's Tours) was not given information about when to pick us up. It was incredibly concerning to not be able to connect with anyone for over 40 minutes to determine who could help me or give me the information I needed; meanwhile, we had a group of students and teachers who were stranded in the city without a ride home. When we did finally connect with someone who could help us, it wasn't even a representative from Code 3, it was an employee from a third company, Quality Assurance Travel! This is the company that ultimately ended up picking up and returning our students safely to campus. I did have a follow-up conversation with Code 3 and was given a 50 percent refund; however, there did not seem to be a clear understanding that not only was this a customer service issue, our students were picked up late and missed an important event at school, but this was also a safety issue. I could not get in touch with anyone from the company for over 40 minutes and students and teachers were left for an hour waiting. I would hope that in the future, a better form of communication can be established and there is greater transparency with transportation. On the phone, I was told Code 3 has its own fleet; however, our group was taken on by two different companies and it still not clear why that happened, especially after booking with Code 3. I don't know that we will utilize their services in the future. While I appreciated the refund and did have a positive experience the week prior, after our trip last weekI still have some questions left unanswered about their commitment to safety and integrity of service.