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    5 Star CLS

    4.7 (46 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Services - 5 Star CLS

    Limos

    5 Star CLS Photos

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    Reviews With Photos

    18 seater executive sprinter
    Rehab K.

    I booked 5 Star CLS for a trip to Napa from SF and it was a great experience. Firstly, they have the best rates I could find in the Bay Area and a great range of vehicles at different price points. Our driver arrived on time and was very accommodating for any stops we needed to make and changing our drop off point. We were 12 people in a sprinter van that could fit up to 18. They had comfortable seats, drink holders, and ability to play your own music. Lastly, the booking process was very easy. I was able to communicate with the business via Yelp and make a reservation within a week's notice. Overall, if you're looking for a limo service in the Bay Area for any occasion, I highly recommend this company.

    Sprinter Party Van

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    3 months ago

    Good business . Got my kid and his date to and from SF without incident . Very good communication.

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    Ernest L.

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    16 days ago

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    Ernest L.

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    3 months ago

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    Ernest L.

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    1 year ago

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    Ernest L.

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    11 months ago

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    Ernest L.

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    2 years ago

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    Ernest L.

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    3 years ago

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    Ernest L.

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    2 years ago

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    Ernest L.

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    11 months ago

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    Ernest L.

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    2 years ago

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    Sunny M.

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    1 year ago

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    Ernest L.

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    1 year ago

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    Ernest L.

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    1 year ago

    Great service! Communication was great and driver was very professional. Would use again.

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    Ernest L.

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    1 year ago

    Very professional and on time . Ernest was very responsive and helpful. It was nice ride to airport with the kids. Highly recommended

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    Ernest L.

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    2 years ago

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    Ernest L.

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    2 years ago

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    Ernest L.

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    4 years ago

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    Ernest L.

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    2 years ago

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    3 years ago

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    Ernest L.

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    2 years ago

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    2 years ago

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    Sunny M.

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    2 years ago

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    Ernest L.

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    3 years ago

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    Ernest L.

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    4 years ago

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    Ernest L.

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    4 years ago

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    3 years ago

    My go to transportation service for getting to and from SFO. Great communication and super dependable. Highly recommended.

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    Ernest L.

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    5 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    Ernest L.

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    5 years ago

    Loved this service. Easy to book over the phone and the pick up was on time and very professional! I would definitely use them again.

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    3 years ago

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    Ernest L.

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    2 years ago

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    Sunny M.

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    3 years ago

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    Ernest L.

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    8 years ago

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    4 years ago

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    3 years ago

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    Ernest L.

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    4 years ago

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    Ernest L.

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    5 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - 5 Star CLS

    Review Highlights - 5 Star CLS

    Ernest was a pleasure to work with and he found just the right vehicle to accomodate our party in total comfort.

    Mentioned in 10 reviews

    Read more highlights

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 69 Passenger Executive Double Decker Motorcoach Fleet

    Umbrella Global Bus & Charter

    4.7(244 reviews)
    12.0 miSoMa

    Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Photos
    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 69 Passenger Executive Double Decker Motorcoach

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    Umbrella Bus San Francisco - 69 Passenger Executive Double Decker Motorcoach

    Phoenix Transportation

    Phoenix Transportation

    3.3(12 reviews)
    4.3 mi

    Phoenix Transportation is the best company I've worked with…read more Each driver has done an excellent job in taking care of our Road Scholar participants and getting us to our destination safely and on time. As a group leader, I especially appreciate how Mike takes care of our groups. He's professional, courteous, and an excellent driver. Mike is a pleasure to work with and represents Phoenix well; I'm always happy when I discover it's Mike that will be with us for our week long programs. Thank you, Mike!

    When a friend left his phone on a Phoenix bus after a school dance this past weekend, we called…read moreimmediately (within minutes of the bus departing) to ask the driver to wait or turn around. What followed was one of the most shockingly unprofessional customer service experiences we've ever encountered. Fadi Stephan, who answered the phone, told us there was nothing he could do. When we pressed, he didn't just decline to help -- he lectured us. "You're adults, you need to face the consequences of your actions," he said. At one point, he mimicked my voice. We were stunned. Any reputable transportation company has a lost item policy. The standard practice is simple: when a customer calls shortly after leaving something behind, you make a reasonable effort to help. Phoenix chose not to. What makes this especially inexplicable: after leaving our school event, the bus went directly to Disneyland (six hours away) meaning the phone would be inaccessible until Monday. We weren't asking for a miracle. We simply asked Fadi to notify the driver so the phone could be safely held by the company rather than discovered and pocketed by a future passenger. He refused, and never offered any explanation as to why. If anything, it felt like he was rooting for another passenger to pick it up. We followed up with polite emails throughout the weekend. His written responses were abrasive: "Once again for the 5th time, I will let you know once the bus is back," but even that felt kind compared to his tone over the phone, which obviously doesn't leave a paper trail in the same way as email. Phoenix has lost our business, and we will be sure to share this information with the rest of our school. Please do yourself a favor and find another bus carrier! It's not worth the headache.

    Photos
    Phoenix Transportation - 56 passenger motorcoach

    56 passenger motorcoach

    Phoenix Transportation - Mercedes Sprinter Van

    Mercedes Sprinter Van

    Phoenix Transportation - Charter Bus

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    Charter Bus

    5 Star CLS - limos - Updated July 2026

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