I needed to order some shuttles for 2 days for a work event and this company was excellent…read more Stephanie responded to my quote request very quickly. I reached out to several different vendors and UCT was by far the most competitive. Stephanie was very responsive and quick, it was very easy to book the shuttles. I didn't have to actually use the shuttles myself but some of my colleagues said they were very nice and that the drivers were very friendly. They showed up on time and arrived at the destinations on time too. I even had to make a few last minute changes (start time and destination) and Stephanie was very willing to accommodate. She made my life a lot easier as this was my first time ever booking shuttles for my company. Would definitely use them again if we need shuttles for another event. Highly recommend!

We used United Coach Tours for our field trips during a conference. They were so wonderful to work…read morewith every step of the way. I would highly recommend working with them.

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

This is my 3rd experience with driver Hanh Pham. He is so…read moreprofessional and our group always has a great time and vibe. See you again next year Hanh Pham, for the Team Teal Company Party!!!!!!!!

I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

We used them for our company offsite. Excellent service, would absolutely work with them again!read more

Hasan drove us to Napa last Saturday for a wine-tasting day, and he provided excellent service from…read morestart to finish. He was punctual, professional, respectful, and a very safe and responsible driver. He was also incredibly flexible and accommodating when we made a few last-minute stops along the way. His friendly attitude and professionalism made our celebration even more enjoyable and completely stress-free. We truly appreciated having Hasan as our driver and would highly recommend him to anyone looking for a reliable and wonderful driver for a Napa wine-tasting day.

May is a nice person. She is kind and quickly answers my questions and gives good help. I had a…read moregreat experience with the team. Highly recommended!

It was difficult to find any yelp reviews for Chinese speaking travel agencies so after doing a…read morewalk in a meeting one of their sales, I felt comfortable enough to send them my life savings to take my family on a week long east coast tour. Overall everything went pretty smoothly and was as described. Maybe next time I'll try them out for plane tickets. Tip: their office is located at the yelp listed address but they are renting out of another companies building. So just go inside and upstairs.

Smooth pick up & drop off and the driver was so accommodating in adjusting our pick up time…read more Reasonable price and the 14 person van was so clean and fun to ride in. Highly recommend!

I ordered a car service for my daughter's prom. I changed plans on them a couple times, and they…read morewere quick to confirm the changes. Day of event, they kept me updated about arrivals and pickups. I was very pleased with the service. I would recommend.

Ivory Coach was great to work with. We made reservations less than a week before our team trip to…read moreNapa and they were able to easily accommodate. In addition, I accidentally mixed up dates and they were very understanding. I've used several different car services to Napa/Sonoma and they have some of the best prices, which include water and champagne. We had 8 people in our group and comfortably fit into a stretch limo. I'm not sure if they have larger vehicles but will call on them in the future when needing transportation for a large group around the bay area.

Great wine tasting trip with Ivory Coach! Randy and Anna in the office were prompt and extremely…read moreorganized which made booking easy. Eugene our driver was super early to the pick-up, made sure we made it to all our appointments on time and kept us supplied with water and mimosas. Eugene's driving made me feel very safe - not something I've experienced with other companies...

I used SF Minibus for a company event where we took 120 people from San Francisco to Santa Cruz and…read moreback. The shuttle service was great, they were on time, very friendly and totally reliable. I was very happy with this service and I would high recommend them to anyone needing shuttle service in this area.

SF Minibus is a reliable transport company in the Bay Area. Been in the business for decades - well…read moretrusted. Very courteous and knowledgeable drivers. Wide range of bus sizes. Highly recommended!

EDITING MY ORIGINAL REVIEW 2/22/2017…read more I wanted to update this original review because I used Brian again when a friend came into SF and he blew me away again! This time, he took us to different places than last time so we (my husband and I who are locals) had a different time than the last tour even though our friend had never seen any of it. It was so considerate and amazing. I've lived in the Bay Area for 8 years and have spent countless days in SF exploring and he never ceases to show me something new and provide an amazing experience. He was so chalked full of knowledge too that we all learned quite a bit. Brian's tours are the very best value in SF. Don't try and explore this city by yourself. ____________________________________________________________________________________ I've known Brian for many years and for all that time he has always been the one to turn me on to new restaurants, amazing experiences with all the details in place. First thing you need to know about Brian, he seriously has the best most congenial personality you have ever met. I can't imagine anyone not loving him from the first minute. He is kind, funny, incredibly knowledgeable and he has an innate ability to anticipate what you are going to need. He is insanely organized and detailed which makes his adventures (or as he calls them "tours") not only unique, but perfectly planned and executed. Whenever he is making plans I always know everything is going to be exciting, the food is going to be delicious and each and every detail will be executed with precision. On top of that, this guy is a comedian. He will have you rolling down the hills of SF laughing at one of his many animated stories of the city or just some basic observations of life. San Francisco is not an easy city to maneuver, especially if you have little to no experience with urban life and public transit. Coming from Northern Indiana, I originally found SF daunting to explore as I imagine many tourist find to be the case each and every day. Sure you can do the double decker tour bus, but that is going to show you the crap everyone already knows about. With Brian, he finds the stuff only locals know. He has really explored this city and knows the very best of the best way to spend your time...because believe me there is SOOOO much to do it can become overload! If you want to see SF like a native, but still get in all the best parts of this cavernous city, don't attempt it alone. You will be swallowed alive! Call Brian and make the very best of your time in this beautiful city!

Thank you Brian for being an amazing tour guide! I've lived in the Bay Area all my life but I've…read morenever gotten around to exploring much of San Francisco. Brian knew exactly where to take me to photograph a breathtaking sunset. He maneuvered his way up Mt.Tamalpais with ease in his spacious, comfy SUV and got us there at the perfect time. It was truly one of the most magnificent sunsets I've ever seen. Thank you again!!

I do not recommend this place. Customer service and experience was not professional. I came here…read morefor advise but the front door was locked which is weird to do when it's open for business. The lady who came out to speak with me wouldn't let me inside which was also weird. Tried to ask for her manager name and nothing. Idk what they have to hide

My wife and I just enjoyed the 11-Day Best of Honshu Tour immensely. Definitely this tour exceeded…read moreour expectations. If you haven't been Japan before and only have a limited time, you MUST get around this tour. We were so fortunate enough to have the legendary tour guide Eddie who provided the group with the insightful knowledge and sharing his passion with Japan. Eddie was so honest, hardworking, friendly, kind, knowledgeableand accountable. Eddie was willing to go extra mile to arrange the Easter Mass service and birthday party for our group members. Eddie was fantastic and by far the best tour guide we have had when doing these types of tours abroad. The itinerary was well thought out with each spot visited at the best possible time. Highly recommend Eddie and Grand Holiday to anyone who plans to visit Japan.