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    Epic Limousine

    4.9 (267 reviews)
    Open • 7:00 am - 11:00 pm
    Updated 3 months ago

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    Response time

    20 minutes

    Response rate

    100%

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    Recommended Reviews - Epic Limousine

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    Lotee M.

    Great service, great driver his name was Mike. Very professional, easy going and accommodating. Talked with Nico and he was really easy to book and confirm everything. Bus was clean, nice comfortable seating and big enough we got the 20-24 seating bus.

    Itsmee V.

    I recently celebrated a birthday and wanted to rent a limo with a group of friends. It was very much a last minute idea. So I sent a few inquiries to a number of local Bay Area limo companies with "good reviews". The responses I received were either short and dismissive (guessing it's because it was a last minute inquiry‍) or completely outrageous quoted rates. I was looking for a two hour ride staying within SF. One guy quoted a "flat rate" of over $1,000 ‍. Anyways, fast forward to getting a response from Ben of Epic the morning of. He was incredibly professional and honest. And the rate was more than doable! He even gave me an added hour as a birthday gift!!! The vehicle was a Sprinter able to fit about 8 of us. Sam was our driver and he was amazing and prompt! The reviews for Epic are not an exaggeration. They are AMAZING! They have a loyal customer in me now. Thank you for making my birthday extra special!!!!

    Party bus
    Natalie C.

    I am so happy with my experience at Epic Limousine and our driver Michael P! First off, I was throwing my mom a surprise party and he was so communicative he called me beforehand to go over the itinerary. I told him the situation and he was sooo accommodating the entire time! Such a nice guy, then he came right on time to pick us up with some water and champagne, and it was a long drive since it was up to Napa Valley to the winery. Michael was a trooper and we told him we had to use the bathroom so we were even able to stop for that and some snacks. Then we got to the winery and he was so patient and was letting me know about timing which was a good reminder for me since I'm forgetful. I'll have to say 10/10 experience and would definitely do it again!! Thank you Michael :)

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    2 months ago

    Very good service. Driver was on time, courteous, professional, friendly, calm, and just great. The large limo van was spacious and clean.

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    Vinnia T.

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    2 years ago

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    11 months ago

    My driver joe was excellent he provided us with good service and fast arrival would recommend

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Charles is a superb driver..He put up with a rowdy bunch of Stanford frat boys all the way to Reno and back! Great job Epic and Charles!

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    3 years ago

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    7 years ago

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    3 years ago

    Great service from airport to Financial District and back. Easy to schedule with great driver. Look forward to using again.

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    4 years ago

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    Page 1 of 7

    Ask the Community - Epic Limousine

    Review Highlights - Epic Limousine

    “Irwandie does a phenomenal job of organizing everything and our driver, Vic, was awesome during the trip.”

    Mentioned in 43 reviews

    Read more highlights

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    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 69 Passenger Executive Double Decker Motorcoach Fleet

    Umbrella Global Bus & Charter

    (246 reviews)

    SoMa

    Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Phoenix Transportation

    Phoenix Transportation

    (13 reviews)

    Phoenix Transportation is the best company I've worked with…read more Each driver has done an excellent job in taking care of our Road Scholar participants and getting us to our destination safely and on time. As a group leader, I especially appreciate how Mike takes care of our groups. He's professional, courteous, and an excellent driver. Mike is a pleasure to work with and represents Phoenix well; I'm always happy when I discover it's Mike that will be with us for our week long programs. Thank you, Mike!

    When a friend left his phone on a Phoenix bus after a school dance this past weekend, we called…read moreimmediately (within minutes of the bus departing) to ask the driver to wait or turn around. What followed was one of the most shockingly unprofessional customer service experiences we've ever encountered. Fadi Stephan, who answered the phone, told us there was nothing he could do. When we pressed, he didn't just decline to help -- he lectured us. "You're adults, you need to face the consequences of your actions," he said. At one point, he mimicked my voice. We were stunned. Any reputable transportation company has a lost item policy. The standard practice is simple: when a customer calls shortly after leaving something behind, you make a reasonable effort to help. Phoenix chose not to. What makes this especially inexplicable: after leaving our school event, the bus went directly to Disneyland (six hours away) meaning the phone would be inaccessible until Monday. We weren't asking for a miracle. We simply asked Fadi to notify the driver so the phone could be safely held by the company rather than discovered and pocketed by a future passenger. He refused, and never offered any explanation as to why. If anything, it felt like he was rooting for another passenger to pick it up. We followed up with polite emails throughout the weekend. His written responses were abrasive: "Once again for the 5th time, I will let you know once the bus is back," but even that felt kind compared to his tone over the phone, which obviously doesn't leave a paper trail in the same way as email. Phoenix has lost our business, and we will be sure to share this information with the rest of our school. Please do yourself a favor and find another bus carrier! It's not worth the headache.

    Tower Tours

    Tower Tours

    (174 reviews)

    Fisherman's Wharf, North Beach/Telegraph Hill

    Took the MUIR WOODS TOUR on 9/14/2021 with GEORGE as our driver and guide. He is a very friendly,…read moreinformative, funny and a good driver. UNFORTUNATELY he doesn't understand how to wear a mask. His MASK WAS ON HIS CHIN not covering his mouth or nose NOT ONCE! We took city buses everywhere all over the city for nine days and every driver and every rider was properly wearing their masks. We were impressed with this. Way to go San Francisco. MUIR WOODS is a must to visit. You truly need more than 90 minutes though. We were told by GEORGE that the staircase to the right in the trail is an hour walk. We must of misunderstood him, for that trail is a few hours and we turned around when we asked other hikers how much further. They said it was not an hour trail and to turn around. We did and barely made it back within our 90 minutes. So don't take the long right staircase unless you plan on turning around. It was quiet and gorgeous and we were alone most of the time on the trail. Seems the tour lost two international travelers. They never came back. GEORGE called the company to inform them of who was missing. He waited at least 15 minutes or more past the time we were to leave. We hope they made it back safe.

    The tour guide Marco was very good, gave us lots of information about the address and it's history…read moreand wineries. It was nice to go on a winery tour and not worry about driving or tasting fees etc

    Private Guide SF - Sausalito, Ca.

    Private Guide SF

    (12 reviews)

    Mission

    Thank you Brian for being an amazing tour guide! I've lived in the Bay Area all my life but I've…read morenever gotten around to exploring much of San Francisco. Brian knew exactly where to take me to photograph a breathtaking sunset. He maneuvered his way up Mt.Tamalpais with ease in his spacious, comfy SUV and got us there at the perfect time. It was truly one of the most magnificent sunsets I've ever seen. Thank you again!!

    Don't look any further -- Brian is your guy!…read more Our family was passing through San Francisco and wanted to see all the best sights, but we had limited time and wanted to be covid-safe (no group tours). I knew immediately, based on all of the wonderful reviews, that Private Guide SF was the way to go. Brian was super responsive and incredibly helpful even before we officially booked our tour, even going as far as providing travel tips and recommendations for other legs of our CA coast trip. Then, the tour itself was so far above and beyond anything we could've hoped for. He picked us up at our hotel in his beautiful, comfortable, and impeccably clean van. He presented us with welcome gifts (!!) on top of a delicious array of snacks and beverages (very much to our 14-year old's delight). We then spent the next 4+ hours thoroughly enjoying the most thoughtfully and professionally organized personal tour, thanks to Brian's warmth, humor, and vast knowledge of SF and its surrounding areas. He took us to all of the places on our list and more (including an impromptu stop at Boudin for fresh bread). We could not be more pleased. Our time with Brian was truly the highlight of our trip.

    Epic Limousine - partybusrentals - Updated September 2026

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