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    Vons

    2.8 (152 reviews)
    ModerateGrocery
    Closed 6:00 am - 11:00 pm

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    Cashier and dog in cart

    Dog in cart. Who sanitized these carts? No reaction from cashier. People who are allergic will get ill after touching cart.

    Rotten meat today is 10/16/25 see date
    Chuck H.

    Rotten meat again horrible checker this is the 3rd time in the past 2 months i purchased rotten meat here. This time i decided to take it back. I walked in spoke to manager explained what happened showed him my receipt dated 10/15/25 today is 10/16/25 had the smelly meat he asked me to take it through the check stand and they would refund the purchase. -im a little agitated due to having already got sides started and now have to stop by a Resturant to feed my family. I pick up a case of water and a few other items and got ready for checkout. The checker looks at me and says she cannot take it back without receipt - which i left with manager. In the 32 years i have shopped there i have never brought anything back so i have no ideal of protocol. As we are waiting for the manager the checker tells the bagger check the date "they do this all the time" making me to be the bad guy. I was embarrassed waiting for the manager and holding up the line. - called the 877 number they were not helpful at all guess they dont give a care about a veteran customer. Learned my lesson, never take anything back. That means i have to go to another market . Good news after 32 years theres a new market across the street.

    No milk for three days ...

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    2 months ago

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    2 days ago

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    1 month ago

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    11 months ago

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    1 year ago

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    2 years ago

    Great grocery store. Meat excellent cuts. People are really nice. Fruits fresh. Really nice and clean

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    1 year ago

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    3 years ago

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    6 months ago

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    1 year ago

    It's always what I need and what I wants open late. Cool staff. Everywhere is expensive Niw and at least their food is always fresh!

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    1 year ago

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    10 months ago

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    1 year ago

    This Vons store has the best prices. I check every week and every week their prices are lower than the rest

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    1 year ago

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    2 years ago

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    1 year ago

    This Vons in Santa Clarita has the best food prices in the area. I highly recommend!!!!

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    I ordered my groceries and had to change some things and Kat was so understanding and helpful. Whenever I call she is so nice and caring!!

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    1 year ago

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    6 years ago

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    5 years ago

    Business owner information

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    Dawn M.

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    Page 1 of 4

    Ask the Community - Vons

    Review Highlights - Vons

    The checkers and workers are all friendly, capable, and helpful.

    Mentioned in 3 reviews

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    Whole Foods Market

    Whole Foods Market

    3.3
    (395 reviews)
    7.5 mi
    $$

    I had one of those small but meaningful experiences at Whole Foods last Saturday that completely…read morerestored my faith in customer service. While I was in line, an elderly woman ahead of me was struggling to find her Amazon Prime number to receive her discount, holding up a long line in the process. The cashier, Opal, was extraordinarily patient. She didn't rush her, didn't sigh, and didn't treat her like an inconvenience. Instead, she calmly walked her through how to locate the number on her phone, ensured she received the savings she was entitled to, and graciously answered multiple questions afterward. It was genuine kindness -- not performative, not transactional -- just respectful and thoughtful service. What made it even more special was that the manager on duty, Gina, came over to bag groceries at our line. As Opal was ringing up my order, I asked Gina if she was Opal's manager. You could see a split-second look cross her face, as though she were bracing for a complaint. But I quickly told her that Opal had delivered exemplary customer service to the woman ahead of me. Gina was visibly relieved and appreciative when she realized it was praise. And Opal heard the whole exchange! It was such a sweet moment. In a world where people are quick to criticize and slow to compliment, this interaction truly stood out. Opal treated that customer with dignity and patience, and Gina clearly fosters a culture where that kind of service is encouraged. Whole Foods should be proud to have both of them.

    Price are out of control in this place, theyve skyrocketed lately. Items are three times the price…read moreof what they are here, than, in other grocery stores. I guess bezos must need to top up his coffers. Won't be using them again.

    Photos
    Whole Foods Market
    Whole Foods Market
    Apple pie ! Good

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    Apple pie ! Good
    Ralphs Fresh Fare

    Ralphs Fresh Fare

    2.8
    (116 reviews)
    7.4 mi
    $$

    This location is awesome !! When we first moved here we found this goldmine !! Store always has the…read morebest and fresh collections!! I needed a wine which I have no glue which one would go with Spaghetti dinner Well we were lucky that Chris in the liquor department knows his stuff He helped us get two bottles that complemented our meal Thank you He was so professional asking what flavor we were looking for He took his time finding us the perfect selections They also carry high end bottles Hurry get down there and see for yourself !! You need to try and start going to the Ralph's The staff is friendly and they make you feel special Thanks again !! They also have a Starbucks on location !! Their flower dept is just absolutely awesome making the store's ambiance just perfect too !!

    I have been a loyal customer of this store for over 10 years. I have purchased hundreds of bouquets…read moreand countless other items here over the years. Yesterday's experience was so frustrating and upsetting that I honestly don't feel like returning anytime soon. I needed flowers for my niece's preschool graduation. Unfortunately, most of the bouquets in the floral department looked semi-wilted and far from fresh. After searching, I found one bouquet in a bucket that looked acceptable, but it needed wrapping. The bouquet was priced at $35. I asked the employee in the floral department, McKenzie, if she could add wrapping paper. She told me she could, but that it would be an extra charge. I was confused because every other bouquet in the department already had wrapping paper. After I questioned it, she reluctantly wrapped the flowers, but the result was rushed, sloppy, and unprofessional, with visible tape making the bouquet look unfinished and unattractive. I politely asked if she could at least add a short ribbon to cover the tape and make the bouquet look presentable for a graduation gift. She immediately said no and told me she would have to charge $5 for a small ribbon and send me off to front checkout although I always pay for flowers in the floral register . Throughout the interaction, her attitude was dismissive, rude, and unwelcoming. At one point, she even instructed me to stay behind the line in a manner that felt unnecessarily harsh and disrespectful. I asked her to check with a manager. She spoke to someone and returned saying the answer was still no. When I later spoke with a manager myself, I initially received little help. I was ready to leave the bouquet behind and walk out of the store when another manager stepped in and asked what had happened. I showed him the bouquet. To his credit, he immediately agreed that the wrapping was unacceptable and apologized for the experience. He personally escorted me back to the floral department and asked McKenzie to rewrap the bouquet properly and add a ribbon. Even then, McKenzie remained visibly annoyed. The way she handed the finished bouquet back to me felt almost as if she was throwing it at me. That was my final straw. I left the store feeling upset, shaken, and deeply disappointed. One employee's poor attitude can undo years of customer loyalty . I want to thank the manager who stepped in and resolved the issue professionally. Unfortunately, the behavior I experienced from McKenzie was some of the worst customer service I have encountered in a long time. Employees like this can seriously damage the welcoming atmosphere that has kept customers like me coming back for years.

    Photos
    5 star Meat department!
    5 star Meat department!
    Produce area
    Produce area
    Expired food. These bowls only last a few weeks. I just brought this and it is months past the expiration date.

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    Expired food. These bowls only last a few weeks. I just brought this and it is months past the expiration date.
    Valley Marketplace

    Valley Marketplace

    3.6
    (317 reviews)
    7.4 mi
    $$
    Family-owned & operated
    Wheelchair accessible

    I still like this store, it can help save you money and eat healthier…read more I keep an eye on the flyer because they have a great selection of yogurt, labneh and cheeses and if you can get it when it's on sale - even better The store must be getting more popular because lately it's been crowded - I need to figure out when the off times are I always get pita here - a deal of a price - and I Pair it with labneh and veggies for my healthy roll up sandwich lunches for cheap! Love their selection of fetas- the nice lady even let me sample a piece of one I had not had before so I could make sure it would work in the dish I was making They have a wide variety of items - last time they had my favorite brand pickled green tomatoes so I treated myself I even noticed they have graffeo coffee in the deli section so now I can pick that up locally and don't have to have it shipped to me

    THE WORST customer service from any grocery store in the Santa Clarita Valley…read more On Sunday, I went in and Frida was extremely rude. She had no sense of urgency when assisting customers. While I was waiting at the register for her to ring me up, the least she could have done was acknowledge me and say she'd be right with me, but instead she kept talking with her coworkers. Once she finally started ringing me up, she began grabbing the hand basket on the conveyor belt and mumbling to herself, seeming upset. I mentioned that everything I had was already rung up and that the basket wasn't mine. She then started shouting at me, saying she knew that. Then, when it came time for payment, she began shouting at me again because apparently I was "taking too long," even though the screen was prompting me to wait for the cashier. She kept yelling that she was waiting on me and telling me to "go." When I called the store to complain, the floor manager said she would pass the message along and that the store manager would reach out. Well, here we are four days later and still no call from the store manager. I have only visited this store a handful of times, and every experience has involved awful customer service. I will never shop here again. That was the last straw. If employees don't want to assist customers, then please consider adding self-checkout stations.

    Photos
    Valley Marketplace
    Valley Marketplace
    Valley Marketplace

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    Trader Joe's

    Trader Joe's

    4.1
    (260 reviews)
    6.4 mi
    $$

    Have to shout out to this location and the people who work there, especially LAUREN!! This store…read morehas always had an amazing crew but Lauren has gone above and beyond in my last two visits. a couple weeks ago she stopped in her tracks to talk all things lemon with me & my daughters and then proceed to open a cake & cut us a slice so we could try it. I know they are allowed to do this, but I appreciated her enthusiasm & engagement which were so sincere. We saw her again this week & she immediately stopped to say hi, and wished me a happy birthday which she was aware of from our previous visit. She ended up checking us out & gifted me some flowers for my big day. I hope she knows she's my friend now! Hahaha! But truly; I have been to Trader Joe's in many neighborhoods & have been a loving customer for over 25 years. While I've come to expect kind people, and fun interactions, but very few really make it extra special just by being themselves. Thank you Lauren! Keep wearing your heart on your sleeve & spreading love. Compliments to Leo for keeping this store top notch & recruiting great people. And a last shout out to Connor who is upbeat & awesome every time we see him as well!!

    I I would like to recognize Gina at Trader Joe's for her exceptional customer service and…read moreprofessionalism. Every time I visit, she consistently goes above and beyond to make each customer feel welcomed and valued. She always has a warm smile, a positive attitude, and is eager to help no matter the situation. What stands out most is her genuine kindness, patience, and willingness to assist with anything--from answering questions to helping locate products or simply making someone's day better with her uplifting energy. It's clear she takes pride in her work and truly cares about the customer experience. Employees like Gina are what make Trader Joe's such a special place to shop. Her dedication, friendliness, and outstanding service deserve recognition. Thank you for all you do!

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    Trader Joe's
    Trader Joe's
    Trader Joe's

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    Vons - grocery - Updated August 2026

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