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Vons

2.5 (136 reviews)
ModerateGrocery
Open • 6:00 am - 11:00 pm
Updated 2 months ago

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Tons of parking. It's never crowded
Brittany S.

I love that this one is never busy and has so much parking. Grab a bite next door at the bakery and hit the dollar store so you aren't shopping hungry. Vons however, I noticed is much more pricy than other grocery stores with the same food items. Definitely not the place if you're on a budget. Kind staff, clean place with great AC!

it is ridiculous and disrespectful to customers the cheap paper bags that VONS got without handle. Twice it ripped when I got home. I change my shopping grocery store to Ralphs now.

Tay L.

This Vons has the most AMAZING flower arrangements. The variety is great and they always look so professional and beautiful. I come here for all of my flowers, whether it be for my house or as a gift! Parking is very easy and all the staff is friendly and always helpful!

a table set for a wedding reception
John N.

Courtney is the florist at Vons and she truly exceeded all expectations with her artistry and attention to detail. Courtney's arrangements are a true testament to her talent and creativity, bringing a touch of elegance to every bouquet. With a keen eye for design, she managed to capture the essence of what I had invisioned and brought it to LIFE, making our special day an even more delightful experience. Her commitment to quality and personalized service truly set her apart, making Courtney an invaluable asset to Vons' floral department. Someone from Von's corporate needs to promote this lady, she's incredible!

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17 years ago

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9 years ago

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14 years ago

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12 years ago

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10 years ago

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10 years ago

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10 years ago

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15 years ago

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11 years ago

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11 years ago

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12 years ago

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11 years ago

And yet after all the bad reviews for this Vons- no response whatsoever by customer service or corporate.

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17 years ago

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13 years ago

price and selection isnt that great but its your average grocery store

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10 years ago

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15 years ago

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Only giving 5 stars to the nicest cashier staff, Kevin. Every time I shop here, he is always the…read morebest customer service from start to finish. Refreshing customer service. Greatness, Kevin. Thanks a lot, Kevin! But I'm giving no stars to the staff name Mr. Wood. Wood had a very off vibe tonight. Unlike how he used to be nicer. Tonight, he was a complete asshole. Be an asshole to your kid boy but don't be that to your consumers who pay your paycheck, asshole.

I had a very disappointing experience with an employee named Tracy at the self-checkout area…read more I was checking out and trying to start a second transaction, but I was having trouble clearing the screen. Since I wasn't sure how to proceed, I asked Tracy for assistance. Instead of coming over to help, she stood several feet away and repeatedly yelled, "Remove your items from the register!" Because I am a customer, not an employee, I didn't immediately understand what she meant. There was nothing on the scanner, so I was confused. Rather than calmly explaining the issue or coming over to assist, she continued raising her voice and repeating the same instruction. The situation became embarrassing, as other customers could hear her. I finally asked her to stop yelling and please come help me. When she eventually came over, it became obvious that I simply didn't realize she was referring to the items I had already paid for that were sitting on the bagging area scale. Even after realizing I was confused and genuinely needed assistance, her attitude remained rude and dismissive. She walked away without offering any further help. As I was leaving, I told her that she hadn't been very helpful and that I simply needed assistance because I don't work there. Her response was a sarcastic smirk followed by a rude "Bye-bye." I found her behavior unprofessional, disrespectful, and completely inappropriate for someone assigned to assist customers at self-checkout. I felt as though I was being scolded for doing something wrong when I was simply asking for help. Customer service should involve patience, courtesy, and a willingness to assist people who are unfamiliar with the self-checkout process. I hope management addresses this issue, as no customer should be made to feel embarrassed or treated this way when asking for help.

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On another day, I would give them more stars, bc the checkers are usually nice and friendly…read more However, today I called to ask if they still had the Organic Coconut water since I had seen it a couple of days before. If you've ever been there, you know the good stuff goes fast. I was asking in advance of going there because I had just had oral surgery the day before and wouldn't have made the extra stop had they not had that product. The woman who answered the phone said she would check for me. She left me hanging for over 6 minutes, so another person answered and said he couldn't check because he was the only person there!??? Saturday?? He wa going to ask someone else, I think, because he also left me on hold. I continued driving there, hoping they actually had the product. When I arrived I was STILL on hold and all check stands had a checker. So the person I spoke to now lied to me. The original woman never got back to me. Luckily, they had the coconut water. When I went to purchase from the male checker, I explained the situation and was upset that no one got back to me and was lied to by him or another male employee that he was the only one there. He just mumbled something. It gets worse. A manager (I assumed) came to talk to him about his cash drawer or something like that. I tried to tell her what had happened and she totally brushed me off and wouldn't even look at me, again, mumbling something and continued on with what she was doing. I left fuming and I am a good customer for certain items because they are very close to my house. No apologies for keeping me on hold and maybe explaining that maybe they tried but were too busy....NOTHING!!! No "What is the problem?" "Can I help you?" An apology would have sufficed. Something so simple. So today, I give them 5 Stars for ignoring customers! Great job!

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Vons - grocery - Updated October 2026

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