I used the drive through to receive my medication yesterday and everything went fine until the…read moreDoctor came to the window to tell me how the medication was to be taken. She was speaking very fast and when I tried to ask her to slow down she continued to talk over me and even faster. It was like trying to communicate with a 16 year old girl. This has never happened to me at a pharmacy ever. It was as if she was only telling me the instructions because she had to. After she finished she told me everything she said was on the bottle. She also never iterated that I should spread out the two pills I'd be taking daily. I proceeded to read the instructions but still managed to take the medication wrong. I believe it was because of this incident. This was unprofessional as we are talking about medication here. I then called to ask if how I took the medication was ok and I know I the call was answered by the same woman doctor. She had no answer for me and again was rushing the conversation. Rather that she needed to call my doctor? This has never happened to me before. I believe a Pharmacist doctor should know the answer to these kinds of simple questions. She told me she would need to call my doctor and call me back. She did call back with decent news which was great. My only advise here is no matter how busy somewhere gets that the pharmacists take their job more seriously and take time in explaining how medication should be consumed properly. Also, it is unhealthy for her to be moving or talking that fast. No one should have to receive their medication this way!

4 stars for Angie in the photo department! None for the manger for the poorly run store and the…read moreemployee with curly hair. I ordered a same-day poster for my grandmother's funeral service, and the printer wasn't working properly. While the curly-haired lady and another employee offered no help, Angie refused to give up. She even FaceTimed another employee for over 30 minutes to troubleshoot it. Angie got it done!!! I'm so grateful for her patience and professionalism with me and her determination. She showed true leadership and exemplary customer service skills! Thank you Angie!

Best pharmacy in the SGV!…read more My grandmother has been a long-time and loyal customer here. Due to her declining health and mobility, I've had to pick up refills on some of her prescriptions over the past year. What you can expect from Sunny Bay Pharmacy: professionalism, convenience (zero issues - I've always picked up my grandmothers prescriptions in a timely manner), first-rate customer service and personal care from everyone on staff. If you have any questions or concerns, they will happily take the time to review and answer everything.

Sunny Bay is a small pharmacy located in the Optum medical building near Olive Garden on Huntington…read moreDrive. I've been coming here for years now for my medications. Everyone here is always kind and attentive, even on their busiest days. It's super easy and convenient to request for refills on their website online. It's never hard to find parking! There's a big lot, plus a parking structure right next door. Highly recommend!

My child's school notified me that my TB test had recently expired so I had to get submit a new…read moretest result ASAP or I wouldn't be able to volunteer. It was extremely difficult to schedule an appointment with my own provider so I decided to pay out of pocket to get it done at a local CVS. Scheduling an appointment through the CVS app was super easy and the check in process was seamless. I received notifications on my phone with reminders to check and I was called into the doctor's office within a 5 minutes wait (walk ins are welcomed, btw!) The doctor was friendly and very thorough with the process. The test was quick and I was able to schedule a follow up visit to check the results the following Monday, and I received an email notification right away confirming my appointment. It was $35 for the appointment and it will be another $50 for the follow up. Definitely had a wonderful experience!

Terrible Customer Service & Lack of Care w/ pharmacist…read more I had an incredibly frustrating experience around 9 PM with pharmacist Maggie Cheung. The pharmacy wasn't busy, there was no line, and only one or two other people there were just sitting down waiting. When she told me my prescription wasn't there, I called my urgent care clinic, who confirmed it was sent. I tried to politely wave to Maggie to say "excuse me," but she completely ignored me. When I asked her to double-check, she suddenly found it and dismissively said, "Oh, they just sent it right now." Her attitude was terrible--no greetings, no "hi," no "bye." To make matters worse, she didn't bother to give me any patient counseling or explain how to take the medication. There is no excuse for this level of poor service when she wasn't even busy helping anyone else.

Large and clean store, friendly and helpful employees and pricing on most items is very affordable…read more Came in for a heating pad for my sore back and found exactly what I needed.

some of reviews I agree with, their pharmacy is the quickest and fastest of any CVS I have been,…read morethey would say time ready and it is always ready prior to the time. And comments about the service, well they are doing their best. It is obvious they are short staffed- despite having the kiosk registers- you usually have 1 person helping with that and being the manual cashier and managing photos and the phones. Imagine 1 person doing 5 jobs??? and I often still see people complaining or not treating the employees with grace and kindness, come on!!!! and why are you always short staffed here???

All employees here are 100% rude to the core. When you ask them a question the response is " oh I…read moredon't know ma'am " with an attitude tone. They think we owe them everything and we are not going to survive without these people there. Beautiful and attitude can go side by side but them no beauty just attitude!

If I could go with zero stars I would. Nothing but a string of bad customer service and rude…read morepersonnel. Nothing is ever ready on time and frequently out of regular medicines that my Mom has been in for years. I call days in advance to refill a prescription, call before I head over and told the prescription won't be ready for hours. I wait several hours and go there and still not ready. I can't drive at night and my Mom can't drive. This prescription can only be picked up in a certain day so now she is without meds again for a day. Filling this prescription and then we are out!

OMG finally!! I was having trouble looking for a home Covid test and they had it!! I went in same…read moreday, did not need an appointment to go in to get a home Covid test! Thank goodness I really liked the employees here because I never had to do a Covid test before but they walked me through the process and eased my nerves. Note: IT WAS A HOME TEST. Definitely come by and get your home Covid tests.

I went to pick up a prescription after receiving a call that it was ready. Vicky V. questioned why…read moreI was there and told me they didn't have it. She then went to the back, returned with my medication, put it in a bag, threw it on the counter, and said, "There." Her attitude was incredibly rude and dismissive. This was not an appropriate or professional way to treat a customer. I will not be coming back.

Nice personnel, have a bit of everything. They even have ice cream yummy . Open 9-6pm and Saturday…read more9-2:30pm

the people here are amazing! they were helpful with all of our questions and they were extremely…read morepatient!

Doctor sent over prescription for my 82yr old mother Saturday morning. I called and left a…read moremessage. Never got a call back. I kept calling and calling to see if they got it and when it would be ready for pickup. They never answered or called back. I finally drove there myself and NO ONE SHOWED UP FOR WORK! So unprofessional!

They appear to be closed. Their phone is disconnected and their website is cancelled. No…read morenotification to clients?

Arcadia Pharmacy Center is conveniently located in a plaza with Good Fortune Supermarket, right…read morenext to May Mei Restaurant, Yogurtland, and Chang's Garden, making it an easy stop during your daily errands. There's plenty of parking available in the lot, which is always a plus. It's also just across the street from a medical center that includes various clinics, Arcadia MRI & Imaging Center, and other primary care doctors, so it's a very convenient spot if you need to pick up a prescription after a doctor's visit. My family has been using this pharmacy for years. Their pick-up process is very efficient. The staff at the front are kind and helpful, and they have several people working behind the counter to sort inventory and make sure everything runs smoothly. They sometimes offer delivery services, which has been a big help on busy days. While they carry a selection of over-the-counter products like Solstice products, Tiger Balm, Cetaphil, and Vaseline, I do find that these items tend to be more expensive than at other stores, so I usually prefer to purchase them elsewhere. Overall, Arcadia Pharmacy Center is a reliable and efficient neighborhood pharmacy with friendly service. I recommend it for anyone in the area.

Whenever I'm sick or ill, this place often gets me the medicine much quicker than the neighboring…read moreCVS does. (much cheaper too) Don't worry about it being "iffy" given that a good amount of people have never heard of this place. From what I've seen, the people know what they're doing and they do their job well. I'd recommend it to everyone. =) Just try and you won't regret.

Pacific oak pharmacy is a great compounding pharmacy located in the heart of downtown arcadia…read morelocated on 1st ave and huntington drive. Dr. John Kong is a true professional, detailed orientated pharmacist. He will take the time to explain to you about your medications and will also help you with suggestions for over the counter medications based on your symptoms and will guide you to using the right medications. Dr. Kong is down to earth, professional and very easy to talk to. His staff is fantastic and he also teaches future pharmacy students who do their rotations at his pharmacy. He has made compounded creams that we use and is very local which is amazing and the delivery is top notch too. If you are a local medical practice that needs a compounding pharmacy or a patient who needs to pick up their medications pacific oaks pharmacy is your place to go. They are highly trained can give flu shots and vaccinations are able to get you the care you need.

Our new pediatric dental office needed a neighborhood compounding pharmacy for a compounded topical…read moreanesthetic, and Dr. John was so helpful in explaining the specifics of the formulation while having a quick turnaround and very reasonable price for it. He was kind enough to allow us to try a sample, and we are excited to partner with him for future orders. Thank you Dr. John and team!