Our new pediatric dental office needed a neighborhood compounding pharmacy for a compounded topical anesthetic, and Dr. John was so helpful in explaining the specifics of the formulation while having a quick turnaround and very reasonable price for it. He was kind enough to allow us to try a sample, and we are excited to partner with him for future orders. Thank you Dr. John and team! read more

Pacific oak pharmacy is a great compounding pharmacy located in the heart of downtown arcadia located on 1st ave and huntington drive. Dr. John Kong is a true professional, detailed orientated pharmacist. He will take the time to explain to you about your medications and will also help you with suggestions for over the counter medications based on your symptoms and will guide you to using the right medications. Dr. Kong is down to earth, professional and very easy to talk to. His staff is fantastic and he also teaches future pharmacy students who do their rotations at his pharmacy. He has made compounded creams that we use and is very local which is amazing and the delivery is top notch too. If you are a local medical practice that needs a compounding pharmacy or a patient who needs to pick up their medications pacific oaks pharmacy is your place to go. They are highly trained can give flu shots and vaccinations are able to get you the care you need. read more

John went above and beyond to help me get my medication - without lactose. His actions demonstrated that he genuinely cared about me, and my needs. I travel to this pharamacy because of his customer service! We'll worth it on many levels. read more

Pharmacist John Kong and his staff are kind, courteous, and informative! For the last two years, my family and I have been coming in to receive flu vaccines and Covid boosters here. When I call in before I come, the Pharmacy Staff has all of my paperwork filled out and ready to go. Additionally, they are gentle in administering the vaccine and allow kids (and adults too) to choose which band-aid they would like afterwards. Lastly, they provided clear documentation of my vaccine administration that would suffice my employer's requirements. If you're looking for a Pharmacy where you will get a live person on the phone and first class service every time, I highly recommend Pacific Oak Compounding Pharmacy! read more

Pacific Oak Compounding Pharmacy - Pharmacist John Kong and Pacific Oak Compounding Pharmacy - Pharmacy Near Me - Arcadia, California

Dr. Kong is an extremely knowledgeable compounding pharmacist who has meticulously taken the time to compound a medication for me that I could not get from a regular pharmacy. Everything about the medication, from the label placement to the consistency shows me that it is of a much higher quality than what you would find at your typical chain pharmacy. He also took the time to explain to me how to use it and really made sure that I fully understood how to use the medication, which I really appreciate. The pharmacy itself is also very well maintained, spotless and in pristine condition. I also love all the live plants throughout. There is also a wide variety of OTC products such as Metagenics supplements that you would not normally find at a chain pharmacy, and at reasonable prices too. I am glad that I have found such a great compounding pharmacy close to home. read more

We came here to get our flu and Covid booster. The pharmacy had a nice aesthetic. It was clean, minimalist, but inviting. Dr John, the pharmacist, was accommodating and really patient with my 4 year old daughter. We came in on a Saturday and it was superhero clinic day. He dressed up in a Spider-Man costume ready to give my daughter her flu shot. He had multiple characters Bandaids and was quick with injecting her. After speaking with him, I found him to be very caring. I would recommend taking a look at his website as his pharmacy offers a lot of services not offered by other commercial pharmacies. You can make an appointment to discuss medication changes after a hospitalization, help with using a new glucometers to check your blood sugars, or just to discuss your medications and how they can affect your health conditions. Going forward, we will definitely be switching pharmacy and I recommend that you do too. :-) read more

Stopped by from out of town and had such a good experience with Dr. John Kong. I had an issue with a topical compound I was using, and he took the time to fully understand my concerns and found a formulation that ended up working much better. It's refreshing to work with a thoughtful pharmacist who made my interaction this personal. He listened, was proactive with my feedback, and super pleasant. Shoutout to Dr. John Kong! read more

Great friendly service, something we all need now since the days of local pharmacies seem to be over. I will definitely be back!

John at Pacific Oak Compounding Pharmacy is a blessing! He is patient, caring, and just what I needed when I was out of options! Thank you so very much to everyone at Pacific Oak! read more

Dr John Kong is the best! Every time I go into Pacific Oak Compounding Dr John is there to help. He takes time to explain how the drug works, and with his compounding skills, he can help with his pharmacy knowledge. Thank you, Dr Kong, for all you do for your patients. read more

I really needed pharmacy that actually cared for their patient and took the time to make sure everything worked well for me. My old pharmacy never bothered to counsel me on my medication or help me find the most optimal treatment. They simply filled my prescription and sent me on my way. They'd also make me wait more than an hour just for 1 prescription! Since I was a kid, I had to take antibiotics a lot because I was prone to getting sick. They never told me I had to completely finish my medication and why it was important that I did so. So now I always have issues with my digestive health and so on. I decided to finally do some research and search for a pharmacy that would provide me the right service and care. Thank god I found Pacific Oak Compounding Pharmacy. John was so helpful and actually took the time to explain everything to me. He was very patient and answered all my questions. I need someone who would be willing to work with me and help me improve my overall well-being. And I'm so glad I found this pharmacy. Highly recommend you go here for your future prescriptions!!!!!!! read more

Super nice and clean pharmacy that's open during the pandemic. I've been here a couple of times and Dr. John has always been welcoming and informative with us. This is my now go-to spot for hand sanitizer and/or 75% isopropyl alcohol, esp because they are sold in various sizes including bulk! I dropped in today and learned that this pharmacy also offers program to help patients (who may be forgetful to take their medicine), free blister packaging and other creative ways to encourage patients to stay on track with their medications. I feel that this place offers next-level pharmaceutical services as well as the essentials. I'm glad that they are in the neighborhood and opened during this time. Flu shots are also available here! Stay safe everyone! read more

Pacific Oak Compounding Pharmacy - Love the plants and simple, clean feel - Pharmacy Near Me - Arcadia, California

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Dr. Kong is a medical angel! The level of care and attention to detail I received about my overall health is something I've never experienced with any other pharmacist. I didn't have to wait in line for 30 minutes or feel rushed. If you're looking for quality healthcare and want answers, this is your sanctuary. Him and his team were dressed as super hero's for the kids getting vaccinated! How heroic is that?! There's also plenty of parking in the back of the building. Thank you so much Dr. Kong, I wish all pharmacists were like you! #supportlocal read more

Similar to many other reviews, Dr. John goes above and beyond to help you even if it doesn't benefit him. He is caring and compassionate. I wished I discovered this pharmacy sooner! No waiting or attitude. I had issues with my insurance, Dr. John took the time upon himself to patiently sort everything out. I was surprised by what he could do that other pharmacies could not. He was able to compound & formulate a specialized cream just for my flaking skin. Never did a pharmacist ever call me to follow up to make sure that the medication is perfect. P.S. Parking lot is huge in the back read more

Pacific Oak Compounding Pharmacy - Store hours - Pharmacy Near Me - Arcadia, California

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John is great! Best pharmacist I've ever met in my life, I took my 12 years old girl here for covid vaccine , it was very comfortable talking to John! I am so grateful to find this place. Hong s. Kuang read more

Pacific Oak Compounding Pharmacy - Pharmacy Near Me - Arcadia, California

Dr. Kong is wonderful! I wish I could give them more stars. I have a 20 year old cat who takes a couple of daily meds and I was looking for a better way to administrator them. I called to see if they would even deal with vet meds. Not only did they say they were willing to do it - they also worked with several local vets. Dr. Kong talked to me about the meds and what some of the possibilities might be. I ended up coming into the shop to show him the pills and he took the time to problem solve with what I have and what could be done with future prescriptions. He was so enthusiastic and willing to share his knowledge- I cannot recommend highly enough. read more

So great. John the Pharmacist was great. Knowleadgable about the booster covid shot. Knew how to use needle that doesn't sting nearly as much as most other nurses/dr's that give shots. Friendly. Very clean and organized office. Overall, great. Recommend highly! read more

John is a wonderful kind hearted pharmacist. He went above and beyond for us. He is the true definition of a health care worker. He genuinely cares and followed up with us. I would greatly recommend him and his pharmacy! read more

Amazing experience at this very clean and friendly pharmacy!!! I came here to get my booster shot and it was a very easy process to make appointment online, i could have gone same day but opted for the next morning. This experience is hands down so much better than Other larger chain overcrowded pharmacies. Personal attentive top level customer service from the Doctor!!! If your insurance allows transfer your prescriptions here read more

John, the owner/pharmacist is really awesome. One of the most Pleasant and helpful person I've ever met. I found this place by accident and would forever be thankful I did. I'd give this place a 6 star if I could....nothing but great things to say about my experience. I have a daughter with special needs and John always make sure that we get her meds on time which is a huge load off my shoulder. More power to John and Pacific Oak, can't thank him enough for the excellent service he provides. read more

Brace yourself, this is going to be one heck of a review. A LITTLE BACKGROUND ABOUT MY SITUATION: I suffer from a severe chronic condition that befriended the very core of the temple of my body. The pain, is unimaginable. It stomps throughout my body at any given time. I get the worst flare ups, that even norco does absolutely nothing for me. I've had multiple surgeries, and counting. The pain is ever present in my body, and silently seeps out from my eyes. This condition of mine, has no cure. I went to a new specialist and she recommended a compound type of medication which I have never tried before. She referred the prescription to a random pharmacy (NOT THIS PHARMACY), and they notified me it would be a while before I get it since it is specially made; and they quoted me close to $$$$ (on the expensive scale) for a quantity of 10! Which I didn't really mind since it will be a new medication that I'm willing to try, yet I told them to hold off on it till I figured things on my end. Fast forward to a few days ago, New Year's Eve to be exact. I had another aggressive flare up to where I started feeling the rapidness of my heartbeats multiplying, and my breaths were becoming somewhat shallow. I was in a dying-like pain. I contacted the random pharmacy (NOT THIS PHARMACY) my doctor initially sent the prescription to, and they didn't seem to have a sense of empathy towards my pained broken vocal chords. They said they wouldn't have it ready any time soon, to which I struggled with my reply saying, "I see"; and their reply was, "so, you want to place the order and we'll call you when it's ready?" I faintly replied, "no, thank you for your time". My sister, God bless her heart, took over for me and searched for other pharmacies that would be able to assist in getting this done for me. HERE IS THE ACTUAL REVIEW: The first pharmacy she called was the very pharmacy I'm writing this about. "Pacific Oak Compounding Pharmacy". A gentleman named JOHN answered her. She explained my situation, and I can honestly say, JOHN, the pharmacist, was and IS a God-sent. I didn't know people of angelic nature still (or ever) existed. He was trying so much to help by helping my sister find the nearest pharmacy that would be 24 hours (given that it was New Year's Eve). He took extra time out of his day to help a complete stranger who may not be a customer of his. As I laid in agony from pain, I realized, from the back and forth conversation, that my sister was talking to an Angel. With the little strength I had in me at that time, I signaled my sister to ask him if he can take my prescription instead of the other pharmacy. He gladly accepted and even offered to call them himself rather than having us call the other pharmacy to fax it over. I fought my agonizing pain, and built up enough strength to speak directly to him. His tone talking to me, was very kind. His voice was full of care and concern toward my situation. He offered to go in on the weekend (where I'm assuming he'd be closed), and start the process of my medication along side with other patient of his that need their meds right away. He offered to deliver it himself so I wouldn't need to go myself. He quoted me $_ for a quantity of 30 (vs. the previous pharmacy, $100+ for just 10). While I was on the phone with JOHN, I started to cry from his kindness... I have NEVER come across anyone in the health-care field with such heart. Few days later, JOHN calls me to notify me that my med is ready and that he will deliver it during a certain time. However, I was away from my phone, therefore, I missed his call. He called my sister to notify her instead, and all worked out. I returned his call, out of respect and to thank him for his immense kindness. When JOHN answered, he stated his worry that I may have been in the hospital since I didn't answer. This touched my heart in a way that I couldn't explain. Dr. JOHN never met me, yet due to his genuine kindness, he wanted to go far and beyond for a complete stranger, me. Although I wrote a whole novel-type review, yet I still find myself speechless. I've suffered with this condition throughout my existence, and I've had my fair-share of rude, impatient, unethical, bitter, and heartless individuals that call themselves nurses and doctors. I've cried more about this condition from the dismissive treatment I've gotten throughout the years more than I've cried from the physical pain itself. So, to find someone as kind-hearted as DR. JOHN, is beyond me... No way amazing people like that still exist... but they do, DR. JOHN IS A GENUINE SOUL! Glory be to God, Jesus Christ on the highest for allowing us to come across DR. JOHN. PLEASE TAKE ALL YOUR PRESCRIPTIONS TO HIM! YOU. WILL. NOT. REGRET. IT. I . PROMISE!!!!! Sincerely, An exhausted temple. read more

John taught my endocrinologist at city of hope a few things about hormones! Nurse at city of hope said "he really educated us!" John is extremely kind and truly cares about his work read more

Place is super clean, spacious, and well lit. Staff are nice and efficient. They offer both Moderna and JJ vaccines with same day appointment. I got my JJ and was in and out in 15 minutes no wait time at all. read more

Dr. John truly goes above and beyond to provide excellent customer service. Our dog Maximus' heart medication has been out of stock at all the local and online pharmacies. Our vet recommended we contact a compounding pharmacy and Pacific Oak was highly recommended. After working with Dr. John, I can definitely see why. He was able to custom make Maximus' medication within a couple hours, in liquid form and chicken flavored. Maximus is extremely finicky with taking medication and this is a huge advantage. Not only was the turnaround quick, but Dr. John himself offered to deliver the medication to our home and walked us through the instructions and dosage. Thank you Dr. John, we appreciate it! read more

I took my family here for flu shots and the four of us were in and out in 15 minutes. We called and spoke to John who followed up with an email outlining all the information he needed to get us set up. He called back and went over the screening questions for the flu shots and then we booked an appointment for the following morning. He has patient appointments available before his regular hours and that worked out perfectly for us. read more

Got my flu shot and picked up prescription. Very easy, very fast, very clean. The guy is really nice and easy to talk to. I don't understand why anyone would go anywhere else. This place is perfect. read more

When I came here I didn't know what to expect because of my experience with other pharmacies. As soon as I walked through the door I felt a different sense of security. I was greeted as I walked in, & the pharmacist helped me with absolutely everything I needed. This place shows the true definition of great customer service, Thank you John , you're the best! read more

I've never had such a great "pharmacy experience" and I highly recommend coming here if you find yourself frequently disappointed by CVS and Walgreens. John is a kind man and he really cares. He'll work with you to get your prescription filled when the big chain pharmacies will jerk you around. I plan to use this pharmacy for all my needs from now on. read more

Dr. John is so nice and very helpful! We could not get help and he was the only pharmacist in the area that took the time to help me find the medication I needed. He really went the extra mile. This will definitely be my new pharmacy!! read more

Great local pharmacy in Arcadia!! John and his team were super attentive and helpful. Highly highly recommend and great alternative to the bigger name pharmacies. read more

Hi!! I wanted to share a breath of fresh air with you guys... I visited my dad and noticed a giant blister pack of his sorted daily meds (diabetes) and asked him what he was doing, he said his pharmacy is checking up on him and making sure he doesn't take any conflicting medications etc. He's usually in a haze about what pill is used for what. I thought it was strange that a pharmacist would go to these lengths but today a good friend of mine was frustrated to death looking for an rx, she had tried Walgreens, rite aid, cvs, costco etc IN PERSON BTW because they refused to tell her over the phone if they had it or not. She was super angry by the end of the week and told me how she hates dealing with incompetent and rude people/pharmacists and how they were incredibly mean to her or just refused/couldn't help . I jokingly told her about this world class service my dad was getting. We ended up going to Pacific oak pharmacy on Huntington and first and omg!! We met John who is truly a master of his craft, he's a passionate small business owner who takes pride in giving honest and compassionate care to customers. Not only that, but he's soooo smart and really wants to help. He explained things so clearly and as thoroughly as you wanted. Best of all he offers free delivery on top of all his great prices. Please consider switching over to him I wholeheartedly promise you won't regret it. I suddenly reflected on all the times I got my rx through the major pharmacies and the difference is day and night! P.s he also dispenses pet meds! read more

Today my husband and I went to Pacific Oak Compounding Pharmacy for the first time. I called only about 40 minutes prior to closing to see if the flu vaccine was available. Dr. John was kind enough to see us right before closing to accommodate us. His pharmacy is extremely clean and tidy, and he provides exceptional customer service! I highly recommend Dr. John and his services. read more

Super nice pharmacist! Very helpful in getting our C19 vax. I highly recommend this place!

Great pharmacy! They can deliver medication so all I had to do was have the doctors send them my prescription (They called me back to confirm) and I emailed them a picture of my insurance card and I received my medication at my doorstep later that night. Also having to deal with 2 kids, the convenience factor just makes it that much better! read more

We absolutely love John and his pharmacy! He is super helpful and takes the time out of his day no matter how long to provide excellent service. Love the fact that we can always leave with absolutely no questions left, as he answers each and every single one to make sure you get the adequate care you deserve. read more