Too many times Out of many listed items Even a back item in too many cases Deli Soups and even bread rolls as well as others read more

Deceptive softdrink 12pk promotion- endcap. No price shown. Overcharged at register. Caught mistake at store. Cashier said she fixed it. Got ho.e and she again over charged. Went back to store. Supervisor did not want be bothered to correct promo price. We agreed to complete refund. Shorted the credit on refund. Caught mistake at car. Went back in. Supervisor and cashier agumentitive. Supervisor argued it's just sodapop. What's the big deal. Overcharged roughly $48.00 for 4 12pks. Then shorted roughly $14.00 on credit. Shorted roughly $24.00 on first correction. 3 corrections total. Still Shorted $1.32. read more

Amazing customer service especially in the evening!!Sophia is an amazing person who works there & always is so helpful! Great bakery & deli ambience is mellow. Good store to shop at. read more

Amazing store, employees are mad chill store is firme. Food is good. Zzzxxxhxhxhchxycycyxyxyfyfyffyfyfufufufufugufyguug read more

Worst store ever The employee are trash They don't really care about their customers and fulfilling their order read more

Absolutely excellent service in bakery! Phoned in 2 days before Christmas looking for a specific cake filling that NO one had. But Vons made it happen! Perfect and right on the 24th ready for my husband's birthday!!! Thank you Vons for having employees that care. read more

Vons, which is owned by Albertsons made over $200 million and profits last year. They are gouging us with the price of groceries. And we can't even get grocery bags that don't rip or have handles. What does it cost an extra penny per bag to get a handle. Or am I stuck in 1950s before we had handle technology. Be as ashamed of ripping off the public. read more

The store manager here is a dip shit did not honor Any of the pricing. literally told my delivery driver to go fuck himself and that the app isn't his problem. Wasted 45 minutes of my drivers time. read more

The worst customer service from the cashier Alma and Katharyn the acting store manager. She told us the bag of groceries ourselves . Very impolite . We live a quarter mile from Vons and I don't know if we'll ever go back there again. I'm hoping to get a call back from the store manager, Heather . Never even seen the receipt read more

Debbie manager in the black shirt today t-shirt syle you are rude. She spoke to everyone in line in front and behind, even laughing. When you appear to have issues with people who dont look like you, there is a word for that lady. This is the 2nd time that has occurred while visiting that store. This time, corporate will receive a call. You either get with it or leave the register and hide your horrible face out in the back. By the way, VONS people aren't lined up there. B read more

Vons - Date of the purchases. - Grocery Near Me - La Quinta, California

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Christmas Day it says they close at 3 o'clock. We get there 20 to 3. they have the door locked telling people they're closed then she lets that one person in I went to the door so I'm coming in you don't close till three. Elizabeth very rude employee you close at three you lock the door at three not 20 till and run people off. We went out of our way to make it there before 3 o'clock and she wasn't gonna let us in I think the whole crew needs to be reprimanded I don't care what day of the year is you don't close early Elizabeth should be fired for being a rude bitch. Ray Ennes & Wife read more

Check out is always slow and problematic. This store is ran and operated with very old fashioned practices. The cashiers use a calculator, pen and paper for refunds. All of the departments (meat, produce, deli, floral), all seem outdated, unfresh and sparse. None of the employees are friendly, seem happy to be there or show pride in their job. I feel miserable and stressed when I leave this store. So no going back for me. read more

I used to love coming here, but there is this short older lady that works here that has a very poor attitude. One day I was having trouble with my card and she was rolling her eyes to the back of her head, filled with annoyance. Not only does she smell like a carton of cigarettes, the negative attitude makes you not want to return to the store. read more

Love their digital coupons, such as 10 for $10 deals, which saved me money, especially when grocery prices kept going up! Also love the Free energy drinks or smart water email notifications, I can get one free drink for free! read more

Horrible store. There's always long lines fried chicken in the deli. Looks like it's been in there for days and that's if they even have any horrible. read more

It's very difficult to find service or help on Sunday morning in this store The lady with dark hair at the flowers shop is not friendly and apparently she doesn't want to help They need a serious training in service to help customers. The products are just ok Go to Jensen in Palm Desert The products are much better and the service is top notch read more

Clean grocery store with many knowledgeable staff members whom I've gotten to know over the years. Always an efficient and pleasant experience! read more

This is the closest grocery store nearest to the place we were staying at. We purposely came here to pick up steaks to grill. My heart was already set on a big bone-in ribeye. We hyped up our family how delicious and fatty ribeyes will be for dinner and since we typically get ribeyes at the Vons where we live we knew this Vons would be our go-to. When we started looking at our options, I did not see any ribeyes. I went to the meat counter and asked if they carried ribeyes, the employee said no. WTH?! What Vons doesn't carry ribeye? I was so disappointed. I guess we should be thankful they even carried steaks. We walked out with a couple family packs of T-bone steaks. Bummer... read more

Nothing ruins shopping more than a rude employee. Sara was really rude about ringing us up. The eye roll and not only not letting me bag my stuff but to walk over from the register to cram everything in a bag and crushing some of the purchased goods. Crappy service read more

Why in the WORLD ON A SAT NIGHT at 6:30 you have 7 checkouts or more but ONE CHECKER? What is happening to our local grocery stores? It's ridiculous they are ghost towns for checkers all on at once anymore on a SAT ??? read more

We had a wonderful experience at the Vons in La Quinta today. We checked out with a rather large order and began walking out of the store. The cashier came running after us because apparently we had left one of our items on the cashier counter; we neglected to put it in our shopping bags. I was very, very happy because there's nothing so disappointing as to get home from the supermarket and find that one of the items that you purchased didn't make it home with you. A really terrific shopping experience today at Vons La Quinta! Thank you! read more

I love this place. It is right size - not overwhelming. Favorites are the section with precut veggies for fast meal prep. (Hamburger trimmings, flajita veggies, stuffed mushrooms.) The many fruits that are cut and packaged, the bakery hamburger buns. Deli salads are fresh. I wish they had a bigger sandwich area. The pharmacy is great. Wine and beer selection are good. read more

Once again, this Vons market demonstrated excellent customer service when I had technical difficulty ordering online. Alexandro patiently assisted over the phone to get my order placed with a scheduled delivery. Later when the UBER driver delivered the groceries to the wrong address, he was very responsive with tracking the delivery and providing solutions for this mishap. Fortunately the alert neighbor brought me the groceries she received by mistake. It turned out well but I appreciate the patience and helpfulness of Alexandro. Thanks again! read more

Has everything , great pharmacy, very convenient , employees are very friendly and knowledgeable

I'm done with the butcher shop here. Horrible trimming and this time I opened up my chicken breasts to at least 50% inedible. read more

Vons - two pieces of chicken wrapped in plastic - Grocery Near Me - La Quinta, California

1st of all I would like to wish to express my gratitude To all the grocery workers Medical workers And janitorial staff they will save our lives I ordered food for store pickup It was chaotic. That being said I had topknot service. The supervisor I believe his name is Rick went out of his way in a chaotic environment to make sure I got what I needed thank you. If you're ambulatory do not have underlying conditions go in a store Everyone is stressed we do not need to add to The already chaotic system read more

This week's store weekly ad says, Limit 6 J4U coupon Swedka 1.75 ltr $11.99. I purchased two on April 19th. I attempted to buy 2 more on 4/20 (today) and I was charged $36 plus. I purchase two more, as I got paid today. I was charged the regular price of $16.99 twice. The manager Leslie said I had to buy 6. I informed her the ad said, 'LIMIT 6'. She walked away, then returned and said she was putting them back on the shelf, and not selling them to me. *NO EXPLANATION*. I reported her to corporate, and have yet to receive an answer. Check your receipt at this location for the advertised PRICE and J4U digital coupon to see if you actually got that price. This store will not honor your J4U price. I'm constantly OVERCHARGED at this location. The manager Leslie on duty was rude and treated me nasty. I will visit another location in the future. BEWARE OF OVERCHARGES at this location, that will not be honored. I do not provide hard earned money, to get overcharged and treated rudely. read more

I moved from Palm Springs to La Quinta in November 2022. I received a coupon card in the mail from Von's. There were two coupons attached. One caught my eye which was a free Rotisserie Chicken at the Vons near me. So I picked up the chicken, brought it home and it was the most tender Rotisserie Chicken I have ever gotten from a grocery store. I wanted to give the deli department a shout-out to let them know they are doing a great job! Now I know where I can get a great Rotisserie Chicken when I am swamped and don't have the time to cook! I am a happy member! THANK YOU VONS! read more

Okay so I stopped at Vons in La Quinta to get some breakfast snacks for my staff and it was not good. The bakery didn't have any napkins or utensils. I was buying doughnuts, danishes, and muffins for my staff and people need napkins/utensils to cut/eat their food. Then I ordered a Starbucks drink. I ordered a vanilla cream cold brew and I got a leaky iced coffee concoction. It was dripping all over not to mention it took several minutes to pour coffee over ice. I mean I ordered, waited in the Vons line, paid for my breakfast items and when I returned my cold brew was still not ready. Coffee + ice + cream = 1 minute. Not sure what's going on but I'll stick to Staters Brothers! read more

Vons - This was supposed to be a cold brew - Grocery Near Me - La Quinta, California

What happened to the bourbon shake?! It is the sole reason we kept returning! Jason's recommendation of the espresso martini was a near second, but bring back the bourbon shake, please. read more

(My name is Susan and I am writing this under my mother Beverly's yelp page) This is to compliment James Rich in the Meat Department at the Vons in La Quinta (at Hwy 111 and Washington St.) My mom had sent me on a mission to obtain that beautiful ribeye steak roast on sale at Vons, after seeing the weekly ad that came in the mail on Tuesday. $5.97 per pound! There I had the ad in one hand, showing it to the butcher - James Rich - as I asked him about the ribeye roast for $5.97 per pound. He showed me a beautiful assortment - "do you you have the digital coupon?" he asked - "Digital? No . . . but I have this . . . and we have a Vons club number." James then told me that I needed to have "clipped" the "digital coupon" . It was right there in the ad, I realized, as I looked at the ad again. I would be a dead duck if I didn't come back with that toast or didn't get it at $5.97 a pound. I am probably the last one to find out and felt like a real cavewoman standing there in Vons trying to bring up the app, for starters. A nice lady passing by tried to help me. Then James helped me. First of all, I was on airplane mode. And not enough memory. James got that all squared away and then "clipped" the "digital coupons" for me and told me to now use the cell phone number at the register as our club card number, not the landline number. I went ahead and bought two ribeye roasts and saved over half! I have not been over there for a quite a while so I was glad to have rediscovered Vons La Quinta - the produce department looked so beautiful, too (but I had to leave as soon as I bought the ribeye roasts and a few other odds and ends). The Customer Service at Vons La Quinta is outstanding and five stars are especially for James Rich in the Meat Department. [When I was leaving the store, I was going to commend James to the manager, Debbie, but everybody was extremely busy with Christmas grocery shoppers so I hope Debbie or Vons management people will look at their Yelp reviews. I will copy this over to Google reviews, also.] read more

Every time I shop here and buy milk it's spoiled !!! Even a week away from expiration sour !!! This is the third time I have had this unfortunate experience !!! Everything else is great about this store !!! But avoid dairy !!! read more

Very impressed for first time ordering- Arrived well before selected time frame- Courteous driver/delivery- Fresh & well selected items- Packaged & kept very cool for our desert climate- Very satisfied & reasonable- The quality of the produce & the meat selected was absolutely perfect along with the delivery service being very professional. NOTE: I have shopped with Amazon Prime for non perishable food items such as crackers, soup, popcorn, cookies, etc. but will not do so any longer. The product size from Amazon Prime is significantly smaller than the actual in-store items that you'll receive from VONS! In addition, Amazon Prime deliveries on non-perishable foods takes longer & the packages will not be kept in refrigerated trucks like VONS! CL read more

Cons delivery is the BEST!! I pick the late delivery from 12-4 pm for $3.95. That is the lowest delivery fee you will find in town. My orders have never been wrong. Sometimes items are out of stock, which is expected. You can customize your order preferences. So if you don't want to allow substitutions for out of stock items you can choose that. The delivery staff is always respectful and polite and wearing a mask. If I have cash I do leave them a tip. If I'm out of cash, at least I leave them a couple sodas as a way to say thank you. I think everyone right now with the pandemic needs a little something if you don't have cash. I hope they continue this delivery service with the same pricing after this pandemic is over. I love how convenient this is and so affordable at $3.95! And if there is a mistake on your order there's a phone number on the receipt you get. You can call them and they take care of it right away! Thank you Barnes for this wonderful service! And by the way I'm crazy about your house made bagels with sesame seeds!! read more

Over paid for a filet mignon had all the extra trimmings when it's on sale no respect read more

Vons - Over paid for a Frankenstein filet mignon got 4 dollars off and paid extra for trimmings sprouts I pay 20 a pound without the extra waste - Grocery Near Me - La Quinta, California

We've been using Vons pickup service for a while. Couldn't be more pleased with their service. The ordering website is easy to use. Generally the groceries have been ready before the appointed hour. Their communication process is informative and timely. Any minor difficulties have been resolved quickly and efficiently. The staff has been courteous and cheerful. These last four months have been a trial for everyone and having this service has made our lives easier. Thanks to everyone at Vons. We really appreciate you all. read more

Soooo slow. Everyone is very sweet but there is no sense of urgency. Ever. Only one register open most of the time. Would give tmore business if they would up their service. They have since upped their game on service. Went from 2 to 4 stars! read more

Today at 220 the person running reg # 7 was very rude while checking out rolling her fingers like a drum roll. In 20 years working for Trader Joe's we would never do that disrespectful actions. read more

When you order food the substitutions are clearly by staff who has no idea what is important to folks. I have ordered many times for pick up and delivery and I am finally done. Done with stupid substitutions, calling, wasting time. Shoppers do not social distance. Going to Trader Joes. If they don't have it I will be ordering on Amazon. No risking sickness vs. spending hours ordering and then correcting. These folks better get it together. This virus will be raging for many a moon. read more

I live in La Quinta and sometimes shop at Vons. Elena J. was who helped me in the deli department and was very attentive with a great positive attitude ready to help! I will definitely be back more often just because of her great customer service. read more