John was excellent! Very knowledgeable, repaired the problem and was on time. Can't recommend him…read moreenough!

I had the opportunity to have the owner John come to my home to repair our system. It was so…read morerefreshing to get a young man with work ethic and integrity that actually started their own company and decided to do good work at a reasonable price. It's sad it isn't the norm nowadays. If you get the opportunity to work with this company then count yourself blessed because you'll know that the work will be done correctly and your home will be left clean when they leave. Thanks John...

We had our annual fire inspection done by another company. I will not name the company. They came…read moreout and found two problems. They quoted me an outrageous amount to repair the problems. I them called Black Bird. They sent Fernando out to handle the issue. He found the problems and corrected them. It turns our that the problems were actually caused by the other company. In other words, the other company wanted to fix their own problem and rip us off. Needless to say, our new company going forward will be Black Bird and their wonderful employee, Fernando.

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

Incredibly knowledgeable and responsive, he arrived with a clear understanding of the issue, diving…read morestraight into action to find a solution. His years of experience truly shine through in his work.

Once again Dan from DC Fire Saves the day! I thought there was a another leak in my fire sprinkler…read moreline, but, Dan came out and checked it made sure everything was dry and went above and beyond to look in the attic to ensure all was well! Dan is the best! Thank you so very much!

Patrick is very professional, knowledgeable, and friendly. He made the fire extinguisher inspection…read moreprocess smooth and easy to understand. Highly recommend!

Glory Fire Protection was amazing and did a great job. They showed up on time and communicated…read morethrough the whole process. GREAT COMPANY!

Just received service today at one of my new restaurants and I am extremely satisfied with the…read morequality and speed of service. I received a notice from fire department and Amy walked me through all the steps to get the restaurant up to code. She was able to get a technician out very quick and has very reasonable rates.

From the owner: Integrity Fire Protection is a small family based fire protection company. We have been in the fire…read moreprotection industry for over a decade. We are a committed team to keep you, your employees, your property safe, and up to code. The goal is to help individuals and businesses across Southern California to bring their ideas to life by being protected from unpredictable complications. We offer services as in fire suppression system new installations/ maintenance/ inspections, fire extinguisher services/ maintenance/ replacements/ recharges/ sales, commercial hood cleaning, commercial hood maintenance, fire sprinkler testing, and other types fire suppression system and fire extinguisher services.

I had a great experience with American Fire Protection Systems, Inc. from start to finish. I…read moreinitially spoke with Danny over the phone regarding residential fire sprinkler work at my home, and he was incredibly informative, kind, and professional. He took the time to provide thoughtful feedback and guidance, and even offered to FaceTime with me so I could walk him through the scope of work. That alone gave me a lot of confidence. Danny put my mind at ease knowing the work--simply capping off a fire sprinkler--would be handled correctly, safely, and fully up to code by a licensed professional. Scheduling was seamless, and they were able to send a technician out first thing the very next morning at 7:00 AM. Erik, the service technician, arrived right on time and was equally professional and knowledgeable. He assessed the situation, confirmed what needed to be done, clearly explained the process and timeline, and got right to work. His work was quick, efficient, and clean, and he was someone I felt completely comfortable having in my home. I would absolutely use American Fire Protection Systems again for any future fire sprinkler needs and highly recommend them to anyone looking for a company that values professionalism, competency, efficiency, and outstanding customer service.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!

Great service, wonderful communications, and very clean. If you need any commercial fire sprinkler…read moreservice I strongly recommend Inland Empire Fire & Safety.

From the owner: Family-owned and operated, this second-generation company provides a wide variety of services the…read morehandle all aspects of fire protection. Some of these services include consultation to design, installation of automatic fire sprinklers and underground fire main, maintenance, testing and inspection. Inland Empire Fire & Safety will see your project from start to finish, manage and coordinate manpower, materials, and schedules.

To all of the negative comments…read more.. After reading these comments, it is clear that the "commenters" do not understand the code requirements related to fire protection equipment inspection, testing and maintenance. It is unfair to complain about a company that is licensed by the state of California and is required by law to perform inspection, testing and maintenance of fire protection systems and equipment in accordance with NFPA Standards. Further, per the California Fire Code, a business or property owner is required to maintain their fire systems and equipment serviced and certified. It is your responsibility to ensure this is accomplished on a regular basis. As a former Fire Marshal, I have written numerous violations to business and property owners for failing to maintain their fire protection equipment as required. If you take issue with phone calls from a fire protection company reminding you that your system is in need of service, be thankful. Most businesses do not keep up with their fire protection equipment and in some instances view this required service as an "inconvenience" or "unnecessary expense". With regard to service contracts, if you don't take the time to read them and later find out you don't like something, that is on you, not the contractor. If you don't like the language in the contract, address it before you sign it. Not every contractor is perfect. But in all fairness, nor are the businesses they service.

This company is ran poorly! They came into my business and destroyed a sprinkler head. The owner…read morethan yelled at me and told me he's trying to run a business not pacify anyone. Grumpy! Do NOT use them if you want great customer service.

Florencio came to our house today for some repairs on our fire sprinkler system. He was very…read moreprofessional and patiently explained what is going on with my system. He even spent extra time showing me how he had found a leak with an unrelated plumbing fixture in my house. He did a great job, and I can't recommend him strongly enough for fire sprinkler-related jobs!

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.

I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.