Back in February, our hot water stopped working and after several attempts to ignite the pilot light, it was done! That 20 year old water heater was broken forever. After reaching out for repairs on Angi, several companies reached out immediately, but I decided to go with Complete Plumbing. Speaking and with Paul, he was able to set up a removal and install by the next day. 2 installers showed up, knowledgeable and friendly, did the work, and left the garage clean. Nothing more to say, except that I felt like I got deal after comparing the price offers from different vendors. Now I'm set with a new updated water heater for the next 15 years. read more

Excellent service! They were very prompt, and the price was great. They quickly set up my new water heater. Paul and his team did an amazing job! Thank you read more

So I accidentally flushed a sponge down the toilet which backed it up! Raymond came out and first tried to vacuum it out, to no avail. He was able to remove the toilet, found the sponge, and put the toilet back in place. He was very professional, and I was happy that he tried the least invasive/expensive solution first. He was on time and wasted no time in fixing the problem. He also obliged my request to take the hook off the back of the bathroom door as I explained that I couldn't get it to budge. It was so nice that he didn't hesitate to try to comply with my request, which was not even why he was there. I was very impressed with this young man and will definitely call again when I need a plumber. read more

Very responsive. We worked with Paul on our sewer line project. They are very knowledgeable and pricing is reasonable and firm. Would highly recommend. read more

Is this company for real? I called to get a kitchen sink line cleared. It was $25 more than other companies but could do the work within the hour. The line was cleared but there was no feedback to flag that the under sink area was damp... Obviously from a leak. No mention of dripping from a iron pipe in the wall that the sink connected to. I'm telling you a real plumber would say, "dude, there's something more to fix here." I've tried to contact the plumber to get more info. No reply. read more

Honest, timely, and straight forward. What else would you want. I would definitely recommend for any plumbing and rooter work.

This company is awesome! Paul explained everything in detail and the price was very reasonable. Ray was the installer and he did an excellent job. I highly recommend this company. read more

Had a fantastic experience with Complete Plumbing and Rooter. There was a dark spot in the ceiling that we noticed one afternoon and when we touched it, the ceiling felt wet and soft. Argh! We knew it was a leak and didn't want to wait on it because having leaks from the second story is never good. As always I turned to Yelp to see if I can find someone local to help us. This company had great legit reviews so I called Complete Plumbing and spoke to Paul. Even though it was already late in the afternoon he offered to send his technician out the same day. Michael arrived on time and was able to diagnose the problem immediately. Our upstairs toilet needed to be better sealed as the wax ring had stopped being effective. I love that they also take Zelle as payment so no need to write a check or run to the bank for cash. There was a little bit of a mix up with the pricing as Michael and I didn't completely understand each other. But it was totally understandable bc it had been a long day for him. I did bring up my confusion with Paul who was super honest and great about it. He immediately resolved my concern and I'm truly thankful we found an honest reliable company that we can count on. The repair was $249. There is a separate fee of $49 for opening up the ceiling but it is waived if you proceed with the recommended repair. I felt the pricing was reasonable and fair. Anyhow would not hesitate to recommend! Thanks Paul and Michael! read more

Complete Plumbing And Rooter - Plumbing Near Me - Chino, California

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Update 08/13/2023: The pilot light of my water tank kept went out so I called the company that installed it which is Complete Plumbing and Rooter. Jovan answering my calls and explained what steps I should do since my water tank is still under warranty, true to his instructions, I contacted the manufacturer's company, after some questions and answers, they told me to go Ferguson to get the parts and have the plumber to install it. As before, Mike came on time and went to work. An hour later, my water tank is working perfectly. Thank you Jovan, especially, MIKE. His professionalism is hard to find. If you need a good and honest plumber, just call Complete Plumbing and Rooter. You won't be disappointed. read more

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NEVER SHOWED UP!! Accepted the job, gave window time and just made excuses. Never picks up calls and will text they will come.

Great service. Request a quote via Yelp and they responded and came day of! We had a washer leak and they used a snack to clean out the entire pipe and it has been working since. Fast, professional, and affordable. $125 for snake. Thank you! read more

Very responsive and honest company! They are local so if you are within the Pomona/Chino area, I would high recommend Complete Plumbing and Rooter. I messaged Paul (the owner) for a quote through Yelp and he replied within minutes! Not only do they reply quickly, they also kept me updated with when a technician was on the way. Mike was the technician who stopped by and he was also very informative and happy to answer any questions. Thanks again Mike and the whole team for all your help :-) read more

I recently had work completed by this plumbing company and I was thoroughly impressed with the attention to detail their plumber Michael exhibited from start to finish. Michael is helpful, knowledgeable, honest & has great time management skills. I highly recommend Complete Plumbing & Rooter for all your plumbing needs -- they'll get the job done correctly! read more

Jovan, Art, and his team are experts in their field of expertise. They even schooled me on the updated plumbing restrictions to better understand the situation. After multiple calls and services, I'm glad I chose these guys. They were understanding, empathetic, and 100% genuine. Jovan takes pride in his work and personally took my complaints seriously, he reached out and scheduled the soonest he's available to double check and provide knowledge on the issue at hand. In a plumbing industry/service there's a lot of folks out there that are willing to take shortcuts, not these guys. I won't look any further for plumbing services aside from Jovan and his team. A+++ work and I appreciate the extra lengths you and your team went in my Chino property. read more

Our sprinkle was broken are 4AM, We called 24×7 hotline and they sent technician within hour and fixed sprinkle soon! Really appreciated! read more

Complete Plumbing And Rooter - Technician fixing sprinkle - Plumbing Near Me - Chino, California

Just had to leave a review for Mike, awesome guy, explained everything and gave possible options. Had 3 other "5 star plumbers" come out for estimates for a possible leak from upstair's restroom to the bottom bedroom. One didn't even show up, the other 2 said they had no idea unless they opened up the ceiling. Understandable but I asked what are the possible scenarios, issues, etc; maybe shower, toilet, toilet flange? I have been a home owner and stubborn DYI person long enough to know how to at least make an educated guess on the issue or at least pretend I know what I am talking about. Mike came on time, looked at the issue and pinpointed 2 additional items that I did not realize could be causing the leak; explained the possible issues and gave me an idea how much it would cost. Even though Mike could not find the leak, I appreciated him just for his explanation of everything; which made the cost worth it. When you are an expert in the field, you should be able to give some sort of educated guess and hearing Mike out has its benefits, and I am willing to pay for that. Also this was the only company that would actually send me an estimate through Yelp message, and it was around what I would have expected, thanks Paul. Keep up the good job, these guys are my goto and on my recommendation list now. read more

I have big leak coming out from corner of the house, call Complete plumbing and they came out right away for inspection. Come to find out, there are pipe leaking under concrete. Mike and Art came next day and took out concrete and fix the leaking pipes. Finish in 3 days, put back concrete and tiles back in my house and everything look perfect again. They are the best, you need these guys if you have plumbing issues. They also help to install new toilet for me last year, did a wonderful job as well. read more

Complete Plumbing And Rooter - After: everything fixed by Mike and Art, put everything back together. - Plumbing Near Me - Chino, California

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I had issues with my backyard drain for the longest time and decided to finally get it fixed. Called several places for a quote and Complete Plumbing and Rooter had the best price. In additional, they also explained to me what would be done upfront. On the day of the repair, Michael came during the agreed timeframe. It took him couple of hours to cleared up all the drains. Only one drain was completely clogged up with tree roots that he wasn't able to clear, which I could understand. The process was smooth and I appreciate the hard work and I would recommend them if you have any plumbing issues. read more

I had a leaky water supply valve in one of my bathrooms. Paul scheduled someone for the job the next morning. Michael came through on time and replaced it with a quarter turn compression valve. He even picked up a new supply line for me. Michael worked diligently, efficiently, and in a timely manner. Paul and Michael are professional and personable. I also like how they accept payment through Zelle! I expect to contact them for any plumbing needs in the future. read more

Complete Plumbing And Rooter - New quarter turn compression water supply valve and line installed. - Plumbing Near Me - Chino, California

I called the company at 12am Wednesday morning due to having all drains clogged and of course I was in panic mode. Made an appointment for the next day showed up and fixed my drain rapidly at a great price. I'm an impatient person and I appreciate your understanding and kindness will recommend to everyone. Thanks for giving me a much needed peaceful day! read more

Had a complete house repipe done. Jovan met with us a couple times and went over in detail what to expect. to his project mgr Mike and team, who came in and took the time to make sure everything was covered with plastic and the wood floors and kitchen cabinets were thoroughly covered. There was a small mishap on the kitchen floor, which Jovan went above and beyond to get taken care of. Many thanks for bringing in your wood guy to repair the floor. He was great btw and thank you for being professional from start to finish. read more

Michael came out pretty quick and was able to get the job done efficiently. The whole process wasn't a hassle at all and I'll definitely use them again in the future. Great work read more

Had a gas leak detected and needed a plumber right away to repair it. Called Complete and Jovan picked up giving me an idea of what to expect. He came by, gave me a very competitive estimate and went with him vs. the 5 other companies we called. Jovan started work the following day and was professional about it. As we opened up the piping, I also asked about the replacing the corroded galvanized water pipes. He gave a good quote and we went ahead replacing our external gas and water lines. Very professional, knowledgeable and the team uses industrial grade levers, pipes, and fittings. Will recommend their services to anyone in the LA county and my friends/family. read more

Almost closing the deal and make appt for service, suddenly not response all the call and message. It is so strange

Thanks for taking care of the showers iob thanks to mike & Paul you will be on my A"list

I wasn't going to write a review, but I am, so others know what to expect and to be cautious. I contacted them on yelp just like I did with other companies to have my water pressure looked at for my washer since there was little water pressure that will not fill up my washer. The owner responded on yelp, said he can have someone come to my house to take a look at it the next day and it is a free estimate. The guy came in checked the hose from the washer and it was good checked the other end of the hose where it connects to the pipe and hit the hose with his hand a little rock and some debris. Put the hose back in and the water started working again. Great!! The plumber was only inside the house for 12 total minutes. The problem started, my wife was the one that was home, the guy told my wife its a $140.00 charge. That was the service fee charged. Then the guy said he can take $130.00. Different prices in less than 10 seconds. They accept credit card payments. She was completely shocked and so was I. I thought it was a free estimate. You fixed the issue so okay, I was thinking $40 even $60.00 for just looking at the hose and hitting it with your hand to fix it. The guy did not tell my wife that he was going to charge to look at the hose. I am 100% sure that any other plumbing company will do the same exact thing he did was check the hose first. If that wasn't that issue then it would be the pipes then they will give me the estimate for that. Something was up. So I told my wife to pay with card so I can message the guy on here and see what is going on. The guy said I have to call and you will have to give your credit card over the phone. Found that odd. For being such a big company you take credit card payments over the phone and not in person. Plus my wife found it fishy because how did the price go from $140.00 to oh I will take $130.00. The person he was calling never answered, so he told my wife that someone will call you to take payment and left the house. I called the company. I explained the situation to him. He tells me their service fee is $125 and he will give me a $50 discount because the plumber didn't tell my wife he will charge, so he is going to charge me $75. I was shocked. How did the service fee pricing go from $140 to $130 to $125. It a service fee of $125 per hour he said. I brought it up and the owner completely ignored how does a service fee have 3 different pricing if it suppose to be a set price and says I don't want to argue so what do you want to do? This has me baffled. No where in the messages you told me it is a $125 service fee. No where does the plumber state if I check this it will be $125.00. They wanted to charge me the $125 for him checking the hose and hitting the hose on his hand, Because that fixed the issue it is $125. If I would of known they charge a service fee for coming down to my house and checking the hose then I would have told them to come by and give me a free estimate. I think they weren't expecting the hose to be the issue to be honest, so they were like Oh I fixed the issue that is $140.00 because I fixed it. What is the purpose of you guys coming down to the house and checking to give a free estimate of the repair if you guys don't give an estimate, just check and see and you find the issue, fix it yourself, then charge a service fee? Just say it is a $125.00 service fee for you guys to come down and look at the issue. It is like if I take my car to a mechanic because it is making a noise and its a free diagnostic to take a look at the car. But if you find out what the issue is and say oh there was a screw stuck between the motor and you decide to take out the screw without telling me and then tell me oh that's $200.00 because I fixed the issue.. You will be like what?? It is a free diagnostic and you want to charge me $200 because you took out a screw and fixed the issue. I didn't tell you to remove the screw. I'll give you money though because you did fix my issue. Thank you. This is why I am writing the review, since they didn't want to acknowledge their mistake and made it seem like I am the one that is wrong. So if you have a plumber come to your house. MAKE SURE YOU TELL THE PLUMBER, IS THIS A CHARGE FOR YOU TO TAKE A LOOK AT THE HOSE (WHICH IS SOMETHING THEY SUPPOSE TO DO OR WHY COME TO THE HOUSE IN THE FIRST PLACE) AND HOW MUCH? AS WELL, HOW MUCH THE SERVICE FEE IS, BECAUSE ACCORDING TO THE COMPANY IT IS $125 AND WITH THE PLUMBER IT IS $140.00, PLUMBER TRIES TO UPCHARGE YOU. If I was the one at the house with this plumber, I would of been furious. So not sure if the plumber tried to take advantage of my wife by not letting her know that he will charge and how much it will be. I see no point in you coming down for a free estimate if you are going to charge to look at the hose, if that is something you have to do to look and find the issue. read more

I highly recommend Complete Plumbing! They came out, quoted me, and started work the next day. They were fair, efficient, and surprisingly very clean and neat with the work that was done. I had a bathtub that was leaking water and other plumbers were trying to have me install completely new plumbing, they weren't aware that I had replaced my plumbing 5 years ago. This company is honest and fairly priced! read more

Art came out to patch up a mainline leak. He was very polite throughout the repair process and answered all my questions. They offer competitive prices, and gave me an estimate for a mainline replacement (for future reference) that was a FRACTION of what a competitor offered. Needless to say, I think I've found my plumber for all my future plumbing needs. read more

I wish I was able to hire this company first thing. I guess I was in a hurry to stop the leaking in my patio and hired another company prematurely instead who charged double the estimated price and left another existing issue unresolved. Lesson learned - compare quotes then hire the company with the clear cut, well detailed and reliable quote!! read more

Third time hiring them for a project around the house. Their pricing is very competitive. Michael is a thorough technician, polite, and does clean work. Definitely recommend this company! read more

We needed to shorten the kitchen gas feed line to the stove once we purchased a new gas range. Another company said that they would need to cut into the wall to remove the old line and install the shorter line and that they would recommend a drywaller to repair the hole (for a separate charge). They said it was my only option. Complete Plumbing and Rooter came out and gave me 2 options: remove and replace the pipe by just unscrewing the old pipe and inserting the new connection, but if that failed, they would have to cut into the wall. Well, luckily he was able to remove the pipe without having to cut the wall and he did it for a 1/3rd of the price the other company quoted me for the job! Sometimes, we just need options! read more

Called this morning and spoke with Jovan. He was very professional over the phone. He told me he was nearby working on another job and that he would send one of his technicians over to assess the leak I needed to be repaired. Michael, his technician, was also extremely professional. He was able to assess the situation and provide me a quote. I asked if he would be able to start working on repair ASAP, and he was very accommodating. I was extremely satisfied with how Michael handled the entire situation. I would recommend these guys to anyone who is having plumbing issues. read more

I'm very happy with the service that I received today . My drain kitchen was clogged and we need it to fix it asap. The owner of complete plumbing responded to my request quickly, send an estimate and the hours that some one could come to my home . They arrive soon and solve the problem . Definitely I will call them again. read more

They are now my go to plumbers! I used them for my whole out repipe and to clear a kitchen sink blockage. Both times were very very professional and cleaned up after and during the job read more

So far so good...scheduled an appointment for Sunday, Although they were late but were able to fix the leak in my toilet. Technician was friendly, accommodating and professional. The labor was reasonable and I guess they don't take advantage of the repair. I have called around for the cost and the price was staggering high. Thank you and looking forward to call your office again if I need a repair for any plumbing problem. read more

Very communicative via Yelp Messenger and fulfilled the job in a quick and timely manner. I think they were able to come out within 3-4 days of my initial inquiry. The team was clean professional and courteous. They convinced me I don't need to change my garbage disposer even though I was sure it needed a costly replacement. I appreciate the honesty. Also, I asked last minute if they could disconnect and remove my old broken water softener unit and they did a great job disconnecting it and sealing the pipes. read more

Excellent service and quality of work. I needed a water pressure regulator replacement. Also there was a huge crack in the backyard tap. Paul was quick to respond to my request and they had someone come over the very next morning. Michael did a great job on both of these items. Was very impressed with his work. Will highly recommend. read more

At 10:00pm we had a pipe burst in the ceiling and water was coming down. Shut off the main valve but it didn't stop. I called almost every 24 hour plumber on Yelp and none of them called back after their answering service took my message....Except Paul of Complete Plumbing and Rooter. He told me honestly his company is booked up on an industrial job and couldn't make it out. He was caring and wanted to help after hearing the panic in my voice when I told him nobody was calling me back. He said it's probably the fire sprinkler pipe and said he'll come out to at least stop the flooding, especially since the fire sprinkler company, Cintas (supposed to be 24 hr service but they showed up 18 hours later) weren't responding back. Thankfully he came and stopped the flooding, but couldn't legally touch the sprinkler pipes. He's authorized to make new buildings and all kinds of plumbing but can't do the fire sprinkler pipes. Very professional and caring, he diagnosed the water underneath the laminate flooring and immediately used dehumidifier and fans to mitigate the problem. Thank you Paul! And Michael too! read more

Great guys, had a broken shower cartridge and they came and fixed it within 2 hours. This was at 6am when it happened and they answered at that time. Thank you again! read more

Very clear in the details of the quote, prompt, great service, good work. Work was for a rental property and they made payment and scheduling very easy on me read more