I had a great experience with Harden Fire Protection. John provided excellent customer service and…read morewas very helpful in answering all of my questions. I really appreciate his professionalism. I would definitely recommend Harden Fire Protection to anyone looking for reliable, professional, and trustworthy service.

John at Harden Fire Protection was fantastic to work with. He helped us complete our 5-year fire…read moresprinkler inspection and also checked our backflow valve. Communication was excellent throughout the process, everything was handled quickly, and he was honest, professional, and very responsive. Great service from start to finish. It's hard to find reliable companies like this these days.

This review is long overdue! I had the pleasure of working with Mike, and he was nothing short than…read moreamazing. He is SO easy to work with, direct, and follows through in a timely matter. I have been working on a new build brick-and-mortar, and needed to obtain ALL city licenses/permits, etc. Throughout this process, I have met SO MANY contractors and vendors that were a complete nightmare to work with. Since my GC bailed on our project mid-way, I had to get down and dirty to complete this buildout myself. As a female, this is a pretty tough duty, and was taken advantage of in so many aspects as this is industry is not something I am familiar with. Fast forward to Mike and this company, Mike would answer my 1000 questions with so much details and patience. He walked me through the process of obtaining a "Fire Sprinkler Final", applying for city permits, and passing all inspections. I would highly recommend this company to anyone who just wants to get the job done and not get ripped off!

My husband punctured the fire sprinkler pipe in my daughters room and it was a disaster! But Mike…read morewas very quick and responsive and was able to get Luis here pretty quick. Luis was great and got the job done. Thank you again Mike & Luis. I hope I don't need their service ever again but I know who to call if I do.

I had heard from my insurance broker that my insurer wants me to have my sprinkler system inspected…read moreannually and Tony will be the guy every year to get that job. I contacted others via Yelp, including 5-star-rated providers. Most had zero follow-through or quoted astronomical figures just to set foot on my property. Tony came, he tested, he noted the things that needed to be fixed and is preparing a quote for those remedies for me. He's clearly a good guy, showed up when he said he would, and showed me a series of credentials that tell me I can trust his work. I would HIGHLY recommend AWR. I'll keep you informed as we progress through the necessary repairs Tony noticed and through our annual testing.

I called A W R Fire Protection to repair a fire sprinkler plate that popped out of the ceiling…read more Tony gave me an estimate and came out today to repair. He showed up on time and was very professional. He walked our entire home (5200+ sq ft) and tightened all plates he thought were low. I would highly recommend his services.

I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.

Came here to get my customer's extinguisher annual check and tag. Sandy, who wasnat the front was…read moresuper nice and Randy answered most of the other questions regarding Kitchen suppression system servics cost. Great people and learned that there have been in business for 20 + years. I am so.glad that i found them.

They came out to service my extinguishers and did not explain to me the pricing which was higher…read morebut I paid last time. Poor communication and poor billing!

These guys are amazing. They were helpful, clear, professional, great priced,and not at all pushy…read more Cathy at the front was welcome and informative. I looked forward to working with these people. They helped with a fire extinguisher inspection and recertification and it was the easiest experience I have had. Thank you guys!

Fast service and friendly staff. Got me in and out in 20 min with 2 fire extinguisher…read morecertifications. Thank you for all you do.

We spoke in person and asked "are you cleaning the hood and the filters?" The gentleman said "yes,…read moreof course". Of course the job was incomplete as they just put the dirty filters on our clean prep table and said "no we don't do that anymore". $725 for an incomplete job? After calling the office, they slipped $100 under our mat for compensation. So they left our kitchen door wide open to allow bugs to fly in, didn't do the job we asked and paid for and their idea of fair is $100 back? It's literally half the job. Clean the hood, clean the 6 filter grates. Never use this company, we found a new one from Riverside.

Very professional when I called for a quote for my home. They are the company I trust to take care…read moreof all my fire protection needs.

Called multiple times, no answer. Left a message, no reply. Requested a quote via Yelp, no respond…read moreto my request. I get it, not every business uses Yelp for customer communication. But at the very least, answer your phone when potential customers are calling. Found Champions Fire Systems in Rancho instead. And they were able to address my questions and got my fire extinguishers certified same day.

Patrick is very professional, knowledgeable, and friendly. He made the fire extinguisher inspection…read moreprocess smooth and easy to understand. Highly recommend!