I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.

Quick response even though he was unable to help at the time he was very helpful and even gave a…read morereferral

Great service! I…read moream a new business owner and am scheduled for my occupancy inspection by local fire department so was stressing about getting extinguishers installed ASAP. Responded quickly for quote and even offered scheduling options through Yelp messenger. They were on time, easy to get a hold of, fast, clean and informative. Answered all my questions and took the time to listen to my esthetic concerns and suggestions. Top notch service. I will used them every year to service my extinguishers.

I had a great experience with Harden Fire Protection. John provided excellent customer service and…read morewas very helpful in answering all of my questions. I really appreciate his professionalism. I would definitely recommend Harden Fire Protection to anyone looking for reliable, professional, and trustworthy service.

John at Harden Fire Protection was fantastic to work with. He helped us complete our 5-year fire…read moresprinkler inspection and also checked our backflow valve. Communication was excellent throughout the process, everything was handled quickly, and he was honest, professional, and very responsive. Great service from start to finish. It's hard to find reliable companies like this these days.

Just received service today at one of my new restaurants and I am extremely satisfied with the…read morequality and speed of service. I received a notice from fire department and Amy walked me through all the steps to get the restaurant up to code. She was able to get a technician out very quick and has very reasonable rates.

Kudos to your employee that was turning out of Murrieta Loma Linda Hospital at 8:05 PM on 06/12…read morewhile I was crossing in the crosswalk on the walk signal with my disabled husband. He didn't pause or wait to go, just kept creeping up on us and didn't even wait until we were at least halfway across to just turn behind us. How illegal and how embarrassing that this is the type of employee that represents your company, wish I got the license plate, but do what you will with the information provided if you even care.

Quick, inexpensive, and professional service. The whole process was easy, and Brooke is amazing to…read morework with. Highly recommend!

Our association had Legion handle fire sprinkler replacement, and the team was great. Despite some…read morecomplications working with old piping, the team was efficient and clean in their work. Gary, Chris, and Milton were great!

We had a great experience with Legion Fire Protection! They replaced our fire sprinkler cap quickly…read moreand professionally. The technicians were very knowledgeable, courteous, and took time to answer all my questions. If you need any fire sprinkler repairs or service, I would definitely recommend them!

Called multiple times, no answer. Left a message, no reply. Requested a quote via Yelp, no respond…read moreto my request. I get it, not every business uses Yelp for customer communication. But at the very least, answer your phone when potential customers are calling. Found Champions Fire Systems in Rancho instead. And they were able to address my questions and got my fire extinguishers certified same day.

Patrick is very professional, knowledgeable, and friendly. He made the fire extinguisher inspection…read moreprocess smooth and easy to understand. Highly recommend!