We came home to a leaking fire sprinkler. I honestly had no idea whether this was some catastrophe…read morewaiting to happen. It was almost 7 PM, but I started calling random fire protection companies in the area. I left a message with DC Fire Protection and Dan called me back within a few minutes. He walked me through some stuff over the phone and said he could come out within the hour. He then... get this... did exactly what he said. He showed up, explained a bunch about my fire sprinkler system, and fixed the problem. In doing so, he checked out some other stuff in my attic (note it was 102 degrees that day) to make sure I didn't have any other problem. Dan was absolutely awesome. He was a cool guy that showed up on time, was responsive, and did quality work. What else can you ask for? I just wish all service providers followed his example.

Incredibly knowledgeable and responsive, he arrived with a clear understanding of the issue, diving…read morestraight into action to find a solution. His years of experience truly shine through in his work.

These guys are amazing. They were helpful, clear, professional, great priced,and not at all pushy…read more Cathy at the front was welcome and informative. I looked forward to working with these people. They helped with a fire extinguisher inspection and recertification and it was the easiest experience I have had. Thank you guys!

Fast service and friendly staff. Got me in and out in 20 min with 2 fire extinguisher…read morecertifications. Thank you for all you do.

I had heard from my insurance broker that my insurer wants me to have my sprinkler system inspected…read moreannually and Tony will be the guy every year to get that job. I contacted others via Yelp, including 5-star-rated providers. Most had zero follow-through or quoted astronomical figures just to set foot on my property. Tony came, he tested, he noted the things that needed to be fixed and is preparing a quote for those remedies for me. He's clearly a good guy, showed up when he said he would, and showed me a series of credentials that tell me I can trust his work. I would HIGHLY recommend AWR. I'll keep you informed as we progress through the necessary repairs Tony noticed and through our annual testing.

I called A W R Fire Protection to repair a fire sprinkler plate that popped out of the ceiling…read more Tony gave me an estimate and came out today to repair. He showed up on time and was very professional. He walked our entire home (5200+ sq ft) and tightened all plates he thought were low. I would highly recommend his services.

Safe Spark Fire Protection did an excellent job with our ESFR sprinkler installation. Their team…read morewas knowledgeable, professional, and completed the project on time with great attention to detail. The quality of work was outstanding, and communication throughout the process was excellent. I highly recommend them for any fire protection needs!

This review is long overdue! I had the pleasure of working with Mike, and he was nothing short than…read moreamazing. He is SO easy to work with, direct, and follows through in a timely matter. I have been working on a new build brick-and-mortar, and needed to obtain ALL city licenses/permits, etc. Throughout this process, I have met SO MANY contractors and vendors that were a complete nightmare to work with. Since my GC bailed on our project mid-way, I had to get down and dirty to complete this buildout myself. As a female, this is a pretty tough duty, and was taken advantage of in so many aspects as this is industry is not something I am familiar with. Fast forward to Mike and this company, Mike would answer my 1000 questions with so much details and patience. He walked me through the process of obtaining a "Fire Sprinkler Final", applying for city permits, and passing all inspections. I would highly recommend this company to anyone who just wants to get the job done and not get ripped off!

My husband punctured the fire sprinkler pipe in my daughters room and it was a disaster! But Mike…read morewas very quick and responsive and was able to get Luis here pretty quick. Luis was great and got the job done. Thank you again Mike & Luis. I hope I don't need their service ever again but I know who to call if I do.

Quick response even though he was unable to help at the time he was very helpful and even gave a…read morereferral

Great service! I…read moream a new business owner and am scheduled for my occupancy inspection by local fire department so was stressing about getting extinguishers installed ASAP. Responded quickly for quote and even offered scheduling options through Yelp messenger. They were on time, easy to get a hold of, fast, clean and informative. Answered all my questions and took the time to listen to my esthetic concerns and suggestions. Top notch service. I will used them every year to service my extinguishers.

I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.