I'm glad to see that I wasn't the only one that had bad service from Link Interactive. They did…read moreabsolutely nothing to assist me other than make me pay out my contract for a product that never worked once THEY updated a part in the console. I had my son-in-law install the part, who is an IT director, and once installed it just beeped and beeped. Never worked. I asked to cancel my service and stopped paying by turning off my credit card for auto payments. But OH NO, I have a 2 year contract & they threaten to send me to collections. They don't support their own product and god forbid if you want someone to service it. You do it yourself. I finally got pissed off and mailed it back to them. Of course, they said it worked perfectly. Do you think they would have given me a new console, since mine was several years old and now had parts updated by THEM? Of course not. They sent it back and I plugged it in, and it did the same thing. As pissed off as I was at that moment I ripped it off the wall and threw the damn thing across the room, then picked up the pieces and threw in the trash. I've been paying for this piece of crap with no service for over a year. Here's the best part, when I caught up on my past due payments a few days after I paid, they charge my new credit card, without my authorization, for $179. They could never explain what that was for. Now I had proof, so I filed a fraudulent complaint with my bank. I got the money refunded by the bank, and Link never acknowledged it, but it no longer shows the charge. Today I sent them a certified check for the balance and told them again to CANCEL my account. NOW my contract with this awful company is over. Don't do business with them, it doesn't matter that you've been a long time customer, they don't give a crap!

I gave been a customer since 2011, which is when Debbithe manager. Under her leadershio,she was…read moreprofessional, courteous, and effective. Since her retirement, you can see that same level of services has vanished with mostly one star reviews. When I have an issue, I tried to resolve it with Elise, who is completely unprofessional, verbally combative, and snippy. Our system has ALWAYS been set to call us on our cells first, not the two way system. Of course, they proclaim differently. Law enforcement was dispatched, which we are charged for a false alarm. I guess 14 years as a customer means nothing to them. However, then they reply that they strive for the best customer experience and would love to make it right, if given the opportunity. FACT: They were given the opportunity and did ABSOLUTELY NOTHING to make it right. In reviewing several reviews on various sites and platforms, it is evident that their model in business has focused more on greed and less on customer satisfaction. For the record, I have no problem paying more for better service, and I understand that prices increase over the years. What I dont understand and nor will I accept, that customer service goes by the way side. I will continue to share my experience on every platform, social media site, and as a professional in marketing and providing public speaking across the US, thus will become my new opening of how not to treat customers.

Nobody likes to think about the bad guys getting into their home or business, but it's an…read moreunfortunate part of life...especially after Home Alone put the thought into so many people's minds. ;-) Mountain Alarm can't prevent the bad guys from stopping by, but they can certainly alert you (and anyone around) if they do. I use them at a few of my commercial facilities and have found them to be very effective. Luckily for me, the only alarms we have received so far have been user error (power outage, someone not disabling the alarm in time, etc). I've received the proper phone calls when those alarms go off and the staff have always been great to work with. The hardware is simple and easy to use, and the phone app makes it super easy to disable an alarm before I walk into a building, which is helpful when I have my arms full and don't want to fumble with the keypad. In this wild world, I'm glad we have Mountain Alarm to keep us just a little bit safer.

I have had a great experience with MountainAlarm and highly recommend them. I am grateful for…read moretheir responsiveness to my questions and installation professionalism and efficiency. I also found their prices to be reasonable. I highly recommend Mountain Alarm.

Excellent and professional. I needed a specific alarm and they found it and installed it in less…read morethan 2 hours. I'm in the industry as well and loved their response time and quality.

I did extensive research on local security installation companies and had three people come out to…read morebid. Kyle's competency was so far and above the others. I am absolutely delighted with my experience. He gave several options/quotes. He is super knowledgeable, but the best part is he is communicative and does what he says he will do! Great follow through. The software interface he recommended is user friendly. I am thrilled with our system. I highly recommend Security &Smarthome Pros.

I was very impressed with the owner Scott.He was kind, knowledgeable and able to answer all my…read morequestions. Scott had all his workers installing security systems on the day I was requesting to have mine installed. He took the time to come over himself to install my alarm to get it done in a timely manner. This was not an expectation I had and was shocked to see him as the one who came to my door to install it! He is a great person and goes the extra mile to help his customers. He even goes as far as to install competitors cameras and security systems on top of his own so that he can give you a real evaluation. He can tell you the difference between each product as well as the good and the bad of each. He was honest about all of it. With everything going on in the world I was loosing sleep at night. Now with my alarm system I have honestly slept so much better since we installed our Clover Smart Home alarm system. Thank you so much Scott! I highly recommend them for a home security system. The install was quick and the system is really easy to use. My favorite part is the garage door opener! Too often with 4 kids I would leave my home in a chaotic mess and unable to remember if I shut my garage door. It was annoying to say the least driving back home to ensure it was shut. Now all I have to do is look at my app and I can see if my garage door is shut or not. The best news is that if it is open all I do is hit the close button. Then my garage door will close even if i am not close to home! My mom brain can finally catch a break! :) Email Scott to have them come over to give you all his information, you wont regret it! Scott@cloversmarthome.com

I have been with this company for 7 years. They have always been amazing! So quick to respond to…read moreany questions or problems. Like within minutes to hours. There has never been an insane price hike. Their prices are awesome. I am so pleased with every aspect of this company!

Beware of diminishing customer services from Vivint home security and their mobile app. After years…read moreof excellent service we have now canceled due to an 11 month attempt to solve issues with the new mobile app. After 6 phone calls and dozens of attempts by Vivint's customer service team to program the mobile app, Vivint was unable to restore the use of the mobile app that once worked smoothly. We had been paying for services we were not receiving without concern or reimbursement by Vivint and have decided to drop the service. Sad to see a once great company turn into what it has become.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

They have gone downhill. Be very careful before you order…read moreservice... call the office a few times.... you will only get a busy signal NOT EVEN AN Answering machine, Plus they will try and charge you 5 grand to do a simple installation..... Look at this Bid I got from them. I do not think they will be in business next year with these tactics. go with Simpli Safe if you want a low price.

After my car got stolen out of my garage, thanks to my forgetting to shut the door one night, I…read moredecided to finally bite the bullet and get a security and home automation system in place. I was very pleased with the service I received from Zions Security and the owner Jake. He is very knowledgeable and customer focused.

Nice, clean showroom. Great selection of keys including the odds and ends you cannot find anywhere…read moreelse. Yes, you will pay more than you would in the kiosk at Wally World but there are several things they can do here that cannot be done in a kiosk. Bent / broken keys - they can usually cut them. They still have the old machines that allow the tech to apply his craft and cut broken or bent keys. The big boxes cannot do that. Re-keying - They do this. It's a nominal fee but they will do it and do it right. Odd keys - They have them and they cut them without any issues. The round, barrel keys, etc, that the big boxes don't have are in stock here. These guys are good to deal with. I've had several odd ball keys cut here and watched their service with other folks as well. They save you money and try and repair what you have before trying to sell you brand new. Need keys and locks? This is your shop.

Excellent service, all the keys worked just like the original. It's east to see their business as…read morethe logo is quite big.