Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

I haven't personally used Absolute Comfort Heating and Air Conditioning for service yet, but I've…read morehad the opportunity to interact with the owner, Christopher Phillips, and that alone left a lasting impression. As a real estate agent, I'm always looking for professionals I can confidently refer to my clients. After getting to know Christopher, he is absolutely someone I would put on that list. What stood out immediately was his attention to detail and the genuine care he has, not just for his business, but for people. He's the kind of person who takes pride in doing things the right way, not the easy way. He is thoughtful, intentional, and very deliberate in how he approaches his work. He comes across as a true learner and achiever, someone who is always looking to improve, grow, and serve at a higher level. Those are exactly the qualities I look for when recommending someone to clients. Based on that experience alone, I wouldn't hesitate to send people his way. When the time comes that I need HVAC work myself, he will be one of my first calls.

Mustache guy is my hero! We decided to get a new HVAC…read morecompany & it was the BEST DECISION EVER! I was fed up with the company recommended by our home insurance carrier after three winters of our furnace out more than it was working, while being nickel&dimed to death, being stood up, shamed, and literally shouted at by that company... so I got a second opinion and was horrified to learn our furnace had a crack in the heat exchanger and for our safety the gas had to be shut off. The original company said they'd be back in *three weeks* to give us a quote. With freezing weather approaching, and me with a serious heart condition I was DONE! I reached out to Absolute Comfort and got a response immediately. When Carrie learned our circumstances, she offered to have someone come out that very night. I deeply appreciate her compassionate understanding. Kristopher came and evaluated the broken furnace, took measurements and assessed the situation, explained the options and made recommendations for getting the best airflow and performance for both heating and cooling in our home. It showed that he really had listened to our family's needs and concerns. We deeply appreciate Kristopher's integrity and honesty. Grateful for his knowledge, experience and genuine passion for the hvac technology. What really mattered to us the most was reliable service we can trust & quality equipment with a good warranty. It's a relief to know that Amana has a lifetime warranty. The service plan really made me happy and gave my husband peace of mind. Of all the companies we got proposals from, Absolute Comfort had the best financing, and very competitive pricing. They quickly handled the paperwork for our insurance adjuster. I was soo relieved to have someone take immediate action. Then, when an earlier install date opened up, Kristopher reached out and got us scheduled earlier. WOW! Thank you! Jon, Brycen and Rich came today and did the install for the new Furnace and AC. It was such a great experience! They each seemed to really care about the quality of their work, and showed our home care and respect. They kept us apprised of the progress throughout the day. Loved seeing how well they worked as a team. Once everything was installed, Jon showed us how to use the equipment and answered all of our questions. Shortly after they left we got an error message on the smart thermostat. Brycen returned straight away, and fixed it. No excuses, delays or run-around... just simply here taking care of it. Absolutely know we made the right choice. Tonight I sleep comfortably, warm and safe, knowing we have a team of professional compassionate people here for us if we need. Highly recommend.

Mike is great and gives you an honest service. The big box store wanted to charge me a crazy amount…read morewhile Mike came over and let me know that I had a few things that I just needed to adjust to fix the ventilation issue. Absolutely choose Mike you won't regret it!

A/C started blowing warm overnight and drawing an lot of power cycling on (lights were dimming.) I…read morethought maybe my system had reached it's end. The condenser dates from 2004 and the inside portion dates from 1994 (original to the house.) So the idea that things were terminal isn't all that out there. Turns out worst fears were unwarranted. The capacitor had failed and required replacement and I concurred with him that changing the contactor was prudent as well (18+ years of cycling on & off, why not?) I called his number at 0800, Mike called at 0946, showed a few minutes later. He was done & driving away by 1030. System fixed, washed down and blowing cold air. I couldn't be happier.

I reached out to Blue Best online and they called me back on my cell right away. They were able to…read moresend someone out the same day to help me fix an issue with replacing an old Smart Thermostat with a new one. The previous home owner had done a non-standard patch job to get the old one working without a C-wire and even after attempting to rewire it myself neither the old Smart Thermostat nor the new one would work. John helped me figure out what I'd done wrong and had me up and running in about 15 minutes. Everyone was polite, knowledgeable, and efficient. I'll definitely call them first the next time I need HVAC service.

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Able to come out fast and finally fix the issue another HVAC company couldn't locate in two visits…read more On top of that the bill was 1/5th of what the other company wanted.

I contacted Ben for a second opinion on my air conditioner. He was able to show up earlier than…read morescheduled which worked great for me. Once he got there, he looked over my air conditioner and actually even pulled it out to have a closer look. There was so much debris it looked like thin blanket covering it. Kind of like a lint trap to a dryer. I okayed the repair since his pricing was beyond fair. He cleaned it exceptionally well, but here is where things get really weird. He's cleaning it and says, "In all my years doing this, I've never seen that before." I asked what it was and he said he found a dead bird in there. Keep in mind, this is a closed system. We have no idea how it got in there. I've been here 3 years and the bird looked even more aged than that. I'm glad he got it out of the system as that's got to be a major health hazard. Anyway, the air conditioning is very cold now and working great. By the way, don't believe me about the bird? Here's proof. See photos.

On time, knowledgeable, great price and workable. Tylor got a team right on fixing my AC no waiting…read morearound. I had a fancy van company come and give me a quote before I contacted Tylor. They were almost three times more than Tylor!! Give these guys a go at your job. I'm very happy with their work!

I had Tylor come by and give me a quote on replacing my 15 year old water heater. He showed up on…read moretime and was very knowledgeable. Agreed on the price and set up for a install for the next morning. He showed up and started to working right away. I had a nice conversation with Tylor. Based on our conversation I would confidentially say that he is a safe person to have in your home. I had him in my home alone while I was running errands. He is good with kids and animals. I have dogs and he made them comfortable with him being in the home. He is also a dog owner and a parent. I am happy with the install and his overall personality. Would I recommend him? YES Would I use his service again? YES Did I feel comfortable with him in my home? YES Did I feel he was knowledgeable? YES

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.