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    2 years ago

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    Ask the Community - PlumbWell

    All Aboard Services - Meet the All Aboard Team!

    All Aboard Services

    (24 reviews)

    I found all aboard by looking at reviews online for a good plumber and now I can add my 5 star to…read morethe list. I was impressed from the first with Jackson, the technician who came to give us quote on repairs at our rental house. He was kind and professional as he checked the issue and also observed and quoted several other needed repairs. The quotes were clear and quick. He did such a good job that I called him when we ran into some repairs above our skill level at our residence. He arrived on time, diagnosed the issues, gave me several quote options for additional items and had the jobs finished within a few hours. I have been very pleased with my interactions with all aboard. I will be calling their office to chat with Zach (also pleasant and easy to work with) and request that they send Jackson if I run into any additional issues. Thanks for being good at what you do!

    The available service opening wasn't as fast as we hoped (a ~week later than my call) so our…read morewashing machine connection was delayed, but estimates for faster service we got from a couple other plumbers we have used before was over $150 more expensive. I liked however that John, once on site, was able to scope out some best case and "worst case" cost scenarios for the repair. So I feel they were fair about their diagnosis process. A couple hours later everything was cleaned well, tested well, and our connections were working again. I'm glad we learned about All Aboard first for their electrician services bc they also delivered great plumbing service (aside from a tight availability calendar anyhow). 4.5

    Blue Best Heating & Air - Our wonderful Blue Best team!

    Blue Best Heating & Air

    (11 reviews)

    Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

    To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

    Rare Breed Plumbing, Heating, and Air

    Rare Breed Plumbing, Heating, and Air

    (18 reviews)

    Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

    I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

    PlumbWell - plumbing - Updated September 2026

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