Great service at a reasonable price. Workers were on time and professional. Thank you.read more

Great quality and value for their service requested. Easy to work with and answered all our…read morequestions.

Robert Walton and his team are the best. They've always been responsive, quick to diagnose a…read moreproblem and their prices are fair. One of my favorite things about Robert and his crew is that I have found them to be honest and fair in their pricing. They're not the cheapest crew in town, but they're really good at what they do and I feel I've always received excellent value and service for the money spent. They've handled plumbing, heating and air conditioning for me in the past and they're my go-to for anything mechanical. My entire family uses Walton Plumbing!

I just wanted to post a PSA to make sure you're looking at the correct website and calling the…read morecorrect number for Walton Plumbing Heating and Air as another company has created a website with the same business name and says they're serving SLC. Very shady to try to get business off of this well established, reputable company! The correct website is listed in this profile: gotplumbingslc.com and the number is (801) 266-7155.

These guys are great!! They had installed the plumbing in our new EDGE home and we hired them to…read moreinstall plumbing to finish the basement. They were easy to get a hold of and quick to respond! They were very reliable and did an excellent job! Everyone was very friendly and great to work with and the price was fair! We will definitely call on them again for our next job!

Lone Eagle Plumbing & HVAC was A+ and then some! I particularly, must call out Justin Burgener for…read morean amazing job that he performed for us. Justin's knowledge, knowhow, work ethic and best of all, his integrity led to a very happy outcome on our part. Justin was following on the heels of an unscrupulous company that said we needed to replace our entire AC condenser and coil unit. It just didn't feel right to us, and we sought out a second opinion, although, willing to replace the unit. Justin came out to our home within half an hour of my inquiry and diagnosed the problem completely. He FIXED the unit and saved us $1000's of dollars. It would have been so easy for him to go along with the flawed (fraud) diagnosis and have replace the unit himself. We are so impressed by his knowledge, knowhow, and integrity that we plan to use him again for all our needs. Justin is a gold mine. As Justin is one of the owners of Lone Eagle Plumbing and HVAC, I haven't a doubt that expects the same of his staff. I give this company an A+.

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

Such a great company. Honest, on time, deliver to expectation and will even turn things around in…read more24 hours. And that's huge when your AC goes out when it's 104 outside. They have won me over for all future service needs.

The air conditioner quit functioning in a unit we own. My son called Craig's and their tech told…read morehim with very little diagnostic that the unit needed replacement and quoted a $7,000 price. He claimed it to be beyond repair. I am out of the country and could not be there but the indications given appeared to be a parts problem. Another company replaced some parts and it has been functioning correctly since then. This company is now on my do not call list.

Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

I had asked Rare Breed to come out and assess my natural gas line this week, unfortunately, the…read moretechnician showed up two hours past the time stated. They had done an assessment accounting 2 possible options: replace the 2 pipes and elbow over 4 hrs or replace the entire pipe network. the technician was very nice and was willing to talk through everything. Ultimately, after getting the quotes, I could not go with them. I was well aware of the parts needed, and material costs however, when they showed me the quotes, there was a large disparity between what was shown on the screen initially for the 2 pipe fix and then five minutes later it was showing an additional zero on the end. I don't know if that was on purpose or not, but it threw up the red flag for me. In order to better assess, I had asked them to break out the material costs from the labor rates and overhead so that I could see an honest quote. The technician called the owner who immediately had dropped the price down which while that would seem reasonable automatically through another red flag due to having that much overhead built in. The owner, of course, pushed back, saying, nobody would ever provide an overhead rate, but I know better. They had discussed over the phone attempting to break out the material costs which he then gave me the total, but did not show it on the screen, however, I do take this as more honest than most companies would be. Ultimately there were enough red flags for me to wait and I'm glad I did because I was able to get Pitcher, plumbing out to do the work the next day and the entire job cost the exact same as the material cost quoted by rare breed. I will say I did receive another quote that was far more outrageous than what I received from rare breed, but it's still not acceptable. All this tells me in the end is that there is a large disparity between these plumbing companies, providing reasonable costs and honest rates is rare. But there are companies like pitcher plumbing that have been around for 40+ years and still provide reasonable costs and do a fantastic job. I feel bad for people that continue to be taken advantage of.

I called this morning at 8:30 A.M. for an AC problem. Scott was here by noon. The temperature was…read moreforecast to be 105 F. today. It was already 80 F. in the house when he got here. Scott diagnosed the problem in less than 10 minutes and had the AC running in just a few more minutes. He recommended a new condensation pump, which I could buy at Home Depot and it was a simple install that I could do after he showed me how, thus saving service time charges and higher parts price through him. He's my hero today. Thanks Scott, for being friendly, respectful, professional, and proficient. You're now on my list of preferred technicians for future disasters.

Paul Brothers is amazing. Our AC stopped working and they made it work to come out right away to…read morecheck it out. Derrick did a DEEP dive into what may have gone wrong and vetted every possible thing before identifying it was a compressor problem. He was so thorough in thinking through options in a way that would be the best solution for our specific house and situation. True pros through and through. Don't look anywhere else!

I cannot recommend Salt City Plumbing and Paul Manley enough. Our journey to finding them was paved…read morewith high-stress moments that no family should have to endure. When our previous water heater failed--a catastrophic blowout caused by the absence of a pressure regulating valve on our building's common supply line--we felt isolated and overwhelmed. The struggle to get our HOA and K&R Premier Property Management to take responsibility for this common area failure was already draining us. We initially contacted a company called Superior Water and Air (only because of a sticker that was on the 6 year old, failed water heater), hoping for a professional resolution. Instead, we were met with a predatory nightmare. They attempted to upsell us on services we didn't need and demanded an additional $1,000 on top of the price we had already agreed on the morning of install. They even fabricated technical excuses, claiming our home required a complex, four-port commercial system--a loop they had installed years prior that was utterly unnecessary for our residential home. That's when Paul Manley and Salt City Plumbing stepped in, and the difference was night and day. Paul didn't just walk into our home as a plumber; he walked in as an advocate. He immediately saw through the pressure tactics of the previous company, sitting us down to patiently explain exactly what our home needed--a standard, reliable two-port system. He took the time to show us the 'why' behind everything, cutting through the confusion with honesty and integrity. Because of Paul's transparency, we realized this plumbing failure was tied to a larger, unresolved issue regarding our HOA's failure to maintain the building's common area PRV. Paul's expertise didn't just give us hot water within 20 hours; it gave us the clarity and confidence to stand our ground. Knowing that Paul and his team are in our corner--honest, bonded, licensed, and deeply committed--has turned a disaster into a story of restoration. We've worked with Paul before at our old home, and this experience only solidified the profound trust we have in him. In a world that often feels cold and transactional, Paul's kindness and unwavering integrity provided us with peace of mind that we truly can't put a price on. If you want a plumber who genuinely cares about your situation and treats your home with respect, look no further than Salt City Plumbing. Cheers, Mateo & Heidi

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.