1. True Pros

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Layton, UT

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10 minutes

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100%

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5 months ago

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Katy H.

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1 year ago

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11 months ago

Katy was great she went above and beyond to make sure we were taken care of. We appreciate what she has done for us.

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2 years ago

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11 months ago

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1 year ago

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2 years ago

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Rare Breed Plumbing, Heating, and Air

Rare Breed Plumbing, Heating, and Air

(18 reviews)

I found about a quarter-inch of water under my kitchen sink (medium leakage). I called Rare Breed,…read moregot the earliest appointment available for non-emergency. Colson & Nathan came at 8 Monday morning, diagnosed it & explained several options. I chose the best option. They went and got the parts and finished including cleanup and my credit card payment about 11 am. That is GREAT service and we are lucky to have such an excellent plumbing company in the Salt Lake Valley !!! Both Colson and Nathan are nice and have pleasant personalities, too. They are quick but careful! I got a garbage disposer with 10-year guarantee, which is great value.

Very disappointing experience with Rare Breed Plumbing, from the service to the unresolved billing…read more We scheduled a water heater flush, and two technicians came out. The questions they asked left me concerned about their experience. The visit then shifted toward looking at other fixtures and recommending equipment replacements. Our kitchen faucet had been replaced several years earlier but kept coming loose. A technician assured us they could provide a high-end faucet that would stay secure and that we would be happy with. My husband discussed it with them and agreed based on those assurances. The next day, they installed a chrome faucet that did not match our kitchen and threw away our existing faucet. We were very unhappy with the appearance. When my husband complained, they offered a different faucet at a reduced price. He agreed, and they swapped it out, but the promised price reduction never appeared on our bill. We had also received cheaper quotes from other companies, and Rare Breed agreed to match the pricing. The bill still does not reflect the agreed amount. We have followed up about the discrepancy and received assurances that someone would contact us, yet we continue receiving bills every day without the promised correction. The technicians did not inspire confidence, the replacement process was frustrating, and the customer service has failed to resolve the billing issue. We expected them to stand behind their recommendations and honor the agreed price. Based on this experience, I would not recommend Rare Breed Plumbing.

True Pros - hvac - Updated November 2026

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