Mustache guy is my hero!
We decided to get a new HVAC company & it was the BEST DECISION EVER!
I was fed up with the company recommended by our home insurance carrier after three winters of our furnace out more than it was working, while being nickel&dimed to death, being stood up, shamed, and literally shouted at by that company... so I got a second opinion and was horrified to learn our furnace had a crack in the heat exchanger and for our safety the gas had to be shut off. The original company said they'd be back in *three weeks* to give us a quote. With freezing weather approaching, and me with a serious heart condition I was DONE!
I reached out to Absolute Comfort and got a response immediately. When Carrie learned our circumstances, she offered to have someone come out that very night. I deeply appreciate her compassionate understanding.
Kristopher came and evaluated the broken furnace, took measurements and assessed the situation, explained the options and made recommendations for getting the best airflow and performance for both heating and cooling in our home. It showed that he really had listened to our family's needs and concerns. We deeply appreciate Kristopher's integrity and honesty. Grateful for his knowledge, experience and genuine passion for the hvac technology.
What really mattered to us the most was reliable service we can trust & quality equipment with a good warranty. It's a relief to know that Amana has a lifetime warranty. The service plan really made me happy and gave my husband peace of mind.
Of all the companies we got proposals from, Absolute Comfort had the best financing, and very competitive pricing. They quickly handled the paperwork for our insurance adjuster. I was soo relieved to have someone take immediate action. Then, when an earlier install date opened up, Kristopher reached out and got us scheduled earlier. WOW! Thank you!
Jon, Brycen and Rich came today and did the install for the new Furnace and AC. It was such a great experience! They each seemed to really care about the quality of their work, and showed our home care and respect. They kept us apprised of the progress throughout the day. Loved seeing how well they worked as a team. Once everything was installed, Jon showed us how to use the equipment and answered all of our questions.
Shortly after they left we got an error message on the smart thermostat. Brycen returned straight away, and fixed it. No excuses, delays or run-around... just simply here taking care of it.
Absolutely know we made the right choice. Tonight I sleep comfortably, warm and safe, knowing we have a team of professional compassionate people here for us if we need.
Highly recommend. read more