These guys have the worst people answering phone calls and I am very patient but this is pissing me…read moreoff to no extent. Had a co and smoke detector going off for no reason so they sent me a new one but with no return label, so after calling 3 times, talking to 3 different people saying a label would be e- mailed, still no label after dealing with this for about 2 months. Guess I'll storm into corporate and raise a little hell. Get your act together...

Trying to cancel my contract and getting nothing but the run-around. Sold the house that has the…read moreservice and they want to charge me $600 to cancel. Lost a customer for good!

Overpriced and awful, dropped my cable and trying now tv but not happy you don't get regular…read morestations.time for an antenna.

I'd give negative stars if possible. Black holes rather than stars! Xfinity in general is a…read moreterrible company with worse customer service. Long story short, we texted with tech support and had a tech come out twice and both times we were told we'd get an xFi Pod for free and when the techs showed up they said they don't carry the pods. I went to the Xfinity store and they said I had to call the support number to get the pods. After an hour and a half of getting through the robot and being passed through several live humans my internet still doesn't work and I have to order the pods online and then get credit to my account for buying them. Thankfully, a fiber optic company is coming to my neighborhood soon. Can't wait to switch to them!

Excellent and professional. I needed a specific alarm and they found it and installed it in less…read morethan 2 hours. I'm in the industry as well and loved their response time and quality.

I did extensive research on local security installation companies and had three people come out to…read morebid. Kyle's competency was so far and above the others. I am absolutely delighted with my experience. He gave several options/quotes. He is super knowledgeable, but the best part is he is communicative and does what he says he will do! Great follow through. The software interface he recommended is user friendly. I am thrilled with our system. I highly recommend Security &Smarthome Pros.

Super nice people. Definitely recommend them for home theater stuff! I know where I'll be goingread more

Great place. friendly and not pushy. Able to answer all my questions about home theatre and…read morelighting, and everything else.

This is our third time around with Argenta and setting up a system. I think most people think…read morethey're just a home theatre shop, but they also sell 2-channel systems and offer a lot of great options for equipment. I previously worked with Justin on the setup of our home theater, and they did a stellar 5 star rating on that job. It still sounds and works really well. For this project we wanted a new 2-channel setup and Justin worked with me all the way. He talked to me on the phone and over text about my options, during business hours and even after business hours. He has a real passion for 2-channel systems, so can talk about it forever and offers a lot of insight into what one needs based on room, budget, preferable sources, etc. Justin and Declan came up to our house and did the install over the course of a few hours and it was amazing. I can't say enough good things about their care of the equipment, our house, and the detail they showed in setting everything up and then measuring it. You really cannot go wrong with them. If you're looking for a home theater or 2-channel system I would start by giving Justin a call as chances are he will be able to find a solution to your needs and offer great insight. You won't regret working with him or his team.

I am just writing this review after having two projects (about 4 total days of work) - my wife and…read moreI moved out to Salt Lake City recently and the house we purchased was not wired at all. Tanner with Argenta was excellent at planning a way in which to wire ethernet and fiber throughout the house in a way that was minimally invasive. We also had speaker wire routed from existing speakers to a central location in the garage (along with the ethernet/fiber) with Sonos Amps, along with your typical TV/speaker mounting. The planning process was very smooth and excellent communication throughout. Tanner is a standup guy, very knowledgeable (even figured out a great small TV to fit in our kitchen perfectly). In addition, we had Starlink setup as a backup ISP given Comcast's inconsistency. Specifically on the install work, Tanner C (different Tanner) aka "TanC", and Ray, were my primary guys for all the onsite work. These two are rockstars, efficient, incredibly clean (no mess left whatsoever), smart (I only have to say things once and they just "get it") and are excellent at their craft. They really can work magic with an existing home, and went well beyond my expectations. If you have an existing house, I highly recommend these two (and obviously Argenta does new builds and I'm sure Tanner is great as a project designer for that as well).

Contacted them thru the Thumbtack app and they responded in 5 minutes and were at my house the next…read moremorning. Needed a lot of electric work done but we were very confident with them. Chris is the owner and he is a super nice guy and knows what he is talking about. He told us what needed to be done and what didn't need to be done right away. A couple days later everything was done and we couldn't be happier with his service. He was on time , honest , and trustworthy. Highly recommend him !

I give this company a zero, I was going to have them put fire alarms in my home, and left a $500…read moredeposit on my credit card I let the technician know that I might need to cancel because I might be getting a transfer, so I would be moving (no need for new fire alarms) I called and let them know I need to cancel and they said they cannot give me my $500 dollar deposit back. DO NOT USE THIS COMPANY, DO NOT LEAVE A DEPOSIT BECAUSE THEY WILL KEEP IT-----THEY DID NO WORK YET THEY WANT TO KEEP MY DEPOSIT, I desputed the charge on my credit card, & put in a complaint with the better business bureau talk about trying to get rich off other peoples hard earned money

I'm glad to see that I wasn't the only one that had bad service from Link Interactive. They did…read moreabsolutely nothing to assist me other than make me pay out my contract for a product that never worked once THEY updated a part in the console. I had my son-in-law install the part, who is an IT director, and once installed it just beeped and beeped. Never worked. I asked to cancel my service and stopped paying by turning off my credit card for auto payments. But OH NO, I have a 2 year contract & they threaten to send me to collections. They don't support their own product and god forbid if you want someone to service it. You do it yourself. I finally got pissed off and mailed it back to them. Of course, they said it worked perfectly. Do you think they would have given me a new console, since mine was several years old and now had parts updated by THEM? Of course not. They sent it back and I plugged it in, and it did the same thing. As pissed off as I was at that moment I ripped it off the wall and threw the damn thing across the room, then picked up the pieces and threw in the trash. I've been paying for this piece of crap with no service for over a year. Here's the best part, when I caught up on my past due payments a few days after I paid, they charge my new credit card, without my authorization, for $179. They could never explain what that was for. Now I had proof, so I filed a fraudulent complaint with my bank. I got the money refunded by the bank, and Link never acknowledged it, but it no longer shows the charge. Today I sent them a certified check for the balance and told them again to CANCEL my account. NOW my contract with this awful company is over. Don't do business with them, it doesn't matter that you've been a long time customer, they don't give a crap!

I gave been a customer since 2011, which is when Debbithe manager. Under her leadershio,she was…read moreprofessional, courteous, and effective. Since her retirement, you can see that same level of services has vanished with mostly one star reviews. When I have an issue, I tried to resolve it with Elise, who is completely unprofessional, verbally combative, and snippy. Our system has ALWAYS been set to call us on our cells first, not the two way system. Of course, they proclaim differently. Law enforcement was dispatched, which we are charged for a false alarm. I guess 14 years as a customer means nothing to them. However, then they reply that they strive for the best customer experience and would love to make it right, if given the opportunity. FACT: They were given the opportunity and did ABSOLUTELY NOTHING to make it right. In reviewing several reviews on various sites and platforms, it is evident that their model in business has focused more on greed and less on customer satisfaction. For the record, I have no problem paying more for better service, and I understand that prices increase over the years. What I dont understand and nor will I accept, that customer service goes by the way side. I will continue to share my experience on every platform, social media site, and as a professional in marketing and providing public speaking across the US, thus will become my new opening of how not to treat customers.