Really great service, very knowledgeble, very helpful. I highly recommend A1 Discount Satellite.read more

Great service! These guys do what they say they will do. Showed up on time. Got me up and running…read morein a couple hours and even showed us how to use the remote and system.

Customer service here sucks. And they don't carry enough phones there. Might as well get it online…read more These guys can't help you. Worst experience I've had with AT&T was dealing with this stores mess. To the point I want to change provider. I've had AT&T for 10 years.

The AT&T ( 869 W Riverdale RD) is absolutely dreadful!! The staff (DANNY L) was completely…read moreunhelpful, clearly only interested being on his phone, Purchased a new phone with line, he didn't even bother to open box to set it up, he gave me a seal box saying its ready, asked for a case and protective screen he point to where I could find it, I grabbed a screen from where he told me it was. Asked him to put on he didn't even look if it was the right one, he opened boxed and after this he stated it wasn't the right one he told me I had to buy another one, Asked him what his job was if it wasn't to help, he replied no, he didn't he rang phone and items. left frustrated ignore, with a simple requested of getting a new phone. When I asked for supervisor info he just replied he cant give that info out...

Do not use CenturyLink Period. We're located in Evanston WY, they claim to have service here. We…read moresigned up, waited 3 weeks for them to hook up and then didn't have enough service to even open the internet on our computer. Called multiple times and they claim that we had their highest speed for our area and that was the best they could do. We paid the 1st month upfront and cancelled then they charged me $82 to cancel. Told me to bad. I would give them negative 5 stars if that was an option.

If I could give Quantum a zero star, I would. I've lived in my place for a couple years now and…read moreit's been aweful service the whole time! Really inconsistent and spotty coverage, that is slow. If you need to get customer service it is the absolute worst crimes service I have ever seen, pretty non-existing. When you call for help there is a bunch of loud talking and laughing in the background you can't even hear. I have spendt countless hours getting the run around d from them. Taken 3 days off work for appointments, and yet they can't get it right! Now it's not just slow and unreliable spotty coverage, there is NO coverage whatsoever after he came to "fix" it today. I'm honestly a little floored at the fact that they are collecting money from lots of people who they are NOT providing service for!!!!! If you enjoy paying for things you don't get, go with quantum. After joining you will never speak to a helpful person again there!

I have been with DISH network for 4 years and the service and reception has been fine. I am…read morewriting today because I discovered "Blockbuster Home" on my bill for the last couple of months that I did NOT request. I have paperless billing and neglected to monitor the account activity. So, when I called to have the feature removed, I asked how it was added without my permission. The tech said that it was "called in" and added. I told him that was impossible and that I was the only one on the account, the only one who knew the passwords to be able to make changes. I believe that they added it to the account on their own hoping that it would not be noticed.

these people are horrible!!! everybody that thinks about using them. think twice!! they make you…read moreget on your own roof and remove their equipment or they will charge you for it!!!! thats exactly what they told my 76 year old dad!!! shame on you! i will make sure i tell everyone considering using them for television!!!

Best customer service ever!the rep I spoke to was extremely nice and was able to set me up with…read moreDirecTV the next business day. Aside of saving me money!! 5 stars to this company!! Love the service .

I too am a DirecTV customer and signed up through New Star. I had a very different experience with…read moreboth DirecTv and NewStar. I was having trouble with getting my elderly V.A uncle used to where his channels were at (we get so many more than DISH! and channels we actually watch). I lost my paperwork and couldn't find the number for NewStar and just searched for the DirecTv number online. I called into DiredTv wanting some help with figuring out what to do and I could barely understand the agent on the line (language barrier) and they basically said they would have to send a technician out to me and it would cost me $40-$99. I declined, because I just don't have the money for that. Thought I was just stuck and very dissapointed. One week later I got a follow up call from NewStar just to see how I was liking my New DirecTv sytem. Let me say I am pretty embarrassed at how I treated the young lady on the phone. I vented and was very upset and she didn't interrupt me even once! She listen ACTUALLY LISTENED. Then she fixed it all right over the phone, I didn't even need a technician and that saved me time and money right there! She went through step by step with my uncle of making a favorites list and with the protection plan I had got from them they were able to send me out a remote that fit my uncles needs even better, for free ($15 plus shipping if I didn't have that protection plan). Remote got to us in 2 days and they had already setup a favorites list with my uncle and he was happier than he had ever been in his 80 years of different tv services (he is now deceased). I wish I had the name of that young lady and I hope she sees this review. To that agent if you do see this review I want to thank you and apologize again for how poorly I treated you on the phone. The main thing I have learned through this experience is to go through a authorized dealer for anything I can! Even when I didn't know it they had my back, THANK YOU New Star!!!!!

false advertising, and fraudulent business practice…read more They assured me on the phone 3 separate times that the promo code for the first month free was added to the contract. The first bill shows up with full price for the first month. Customer service refused to honor the promo code, stating "We go by the contract"!

Some of the absolute worst customer service I've seen. Outages every other day. They say to call…read morewhen it happens but then turns out you have to have PC from the Stone Age with an actual Ethernet port plugged straight into their modem for them to even diagnose the issue. Finally I plug an Xbox into their modem and he says "there's the problem, basic service doesn't include a public IP address which is absolutely necessary if you plan on gaming online" to which I respond "then why does my gaming work flawlessly when your service is up and running and then the service goes down at random even when I'm not gaming?" Then he gets frustrated and says "you know what, I'll just have someone else talk to you" then transfers me. I should have stayed in Provo where the fiber service from Google fiber is actually reliable.