Excellent service and responsiveness! Had new furnace and a.c. (and thermostat) installed. John, technician who came out to see if he could fix the old a.c., was efficient, competent and friendly. There was enough wrong with the old unit (think discontinued VERY expensive coolant) that we scheduled a meet with Marc Levie, Estimator/Supervisor. Marc listened well - which many don't do to a woman - gave multiple options, including repair of old unit. He was very knowledgeable, friendly, efficient and clear. We made decision to replace both a.c. & 40-year-old furnace. The crew showed up when they said they would, led by Carson Williams. They were respectful and careful with our home. Did excellent work. They even send a "Quality Team" member out a few weeks after install to go through and inspect the entire system as a second check on the install. The thermostat they put in is first tier. They re-sized the furnace and a.c. to better fit our home. We noticed the difference immediately. The a.c. cools our home very well. The warranty is outstanding and they make themselves available for any questions. I would give these guys TEN STARS if I could. read more