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Phoenix, AZ

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Vivienne Atelier Bridal

4.4 (50 reviews)
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Oh. My. God. This was my first and only bridal shopping experience and I am blown away! I had been stalking this company on Instagram for months before. I had ideas of which dresses I wanted and loved. The consultant that helped shop with me and my family and friends was actually the social media manager, Emilee, and she was absolutely fantastic! We started with dresses that were "likes" and narrowed down the features that I did not care for, then ended on the two dresses that I loved. We then allowed the family and friends to gather some dresses that they would like to see me in. When the decision was finally made, we were able to dress up the dress with a veil and flowers, and I absolutely had my say yes to the dress moment! Finally, they were able to provide suggestions on the seamstress for my future fittings, and will be in contact when the dress comes in! I am so very excited and would definitely recommend them for your bridal shopping experience

This was our consultant. In all honesty she could have been having a bad day. However, those things should be put aside.

7:22 **Disappointing Experience During a Special Moment** We visited this bridal shop with high hopes--my daughter, the bride-to-be, was joined by her sister (the maid of honor), her future mother-in-law, and me, her mom. Things started off well: our consultant seemed attentive and asked about my daughter's preferences. My daughter hadn't yet nailed down a budget, but we felt optimistic. However, the tone shifted unexpectedly. We used small yes/no signs to communicate reactions to dresses, trying to keep things light and clear. When we held up a "no" sign for the second dress, the consultant's demeanor changed dramatically. Instead of fostering open dialogue, we felt reprimanded. She told us we were being rude, that it's the bride's choice, and implied our reactions might sway her decision even if she truly liked the dress. Her consultant even told my daughter in the fitting she needed to lower her expectations, I mean who does this to any bride. Of course, we trust my daughter would speak up if she loved a gown, regardless of our opinions. After that exchange, the warm, collaborative vibe disappeared. What should ve been joyful felt tense and uncomfortable-and that's a memory we can't get back. Everyone deserves to feel celebrated and respected while choosing a wedding dress. Sadly, this consultant did not create that atmosphere for all of us. I have to say my daughter found her dress somewhere else and we paid $3400.00.

Sheridan L.

Marlena was my stylist here and I couldn't have had a better experience! There are so many beautiful dresses to choose from and you get to browse and pick your own. Marlena handpicked a few gowns for me to try on which ended up being my favorites. She was very helpful and professional as well as experienced in helping brides decipher their personal style. Vivienne Atelier is a must for bridal appointments!

Found my dress yesterday and I'm so obsessed they were so amazing! Made us feel so comfortable like we were at home

Inside
Shanelle S.

Came here in a group of 4 for a bridal appointment at noon on a Sunday and had a wonderful experience with the consultant Joanna. Our appointment was an hour and a half, and the bride was able to try on a variety of dresses. The appointment started off with her asking questions regarding the venue, when the wedding would take place, and the style of the dress she was interested in, among other things. From there, we sat in front of the dressing room while the bride tried on dresses. Joanna was very accommodating and sweet; she was happy to let the bride see the dress in the mirror in natural light and pulled various veil options for the bride to try on with the different dresses. For $75, you can opt for a sparkle package where you can get champagne bottle service and treats for you and up to 5 guests. We were given water bottles at the beginning so we did stay hydrated. At the end of the appointment, the bride set up a follow up appointment to go back in to decide whether she'd like to purchase her first choice. Parking is available in the back. The interior is very cute and you'll get a boutique wedding dress shopping experience. The budget wasn't discussed but the dresses seemed fairly priced (for wedding dresses). Overall, it's a good spot with a variety of dresses that isn't overwhelming and sweet staff.

Mary E.

Stephanie was an amazing help! She asked about my vision, location of wedding and Pinterest board to get an idea of what I was looking for. She helped pick out dresses based off my vision. My sister flew into town from Hawaii and we made a reservation last minute just to look around. We ended up having a blast and said yes to the dress. Experience was fun and accommodating thanks to Stephanie! Prices ranged from $1800-$3000 which is reasonable since I didn't want to spend over $3000.

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3 months ago

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4 months ago

Emilee was such a great help. She worked with me and found what fit me best! So so friendly and it made me feel confident and comfortable.

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1 year ago

Emy was great. So patient and sweet. Made the whole experience amazing. Great selection and prices.

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2 years ago

Very beautiful and elegant dresses! Quality seems higher than other places we previously went to.

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Ask the Community - Vivienne Atelier Bridal

What is the price range?

1800-2600

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Review Highlights - Vivienne Atelier Bridal

“Marlena handpicked a few gowns for me to try on which ended up being my favorites.”

Mentioned in 6 reviews

Read more highlights

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3.8(13 reviews)
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Tina was super helpful and very kind! She met me at the door and was able to get me sized for my…read moresuit and showed me how to use their website so all my groomsmen could order their suits. Will update this review once suits arrive.

Absolutely terrible customer service. Better yet nonexistent. Emailed right away with pictures of…read moreproblems with the tux. The tux also came nine days before the wedding not 14. Never got a reply to the email. I called the company on three different occasions. Put in queue for the call back first call six hours later my phone didn't even ring. Just a voicemail saying sorry we missed you.. Second call same day four hours later again phone did not even ring again. Just a voicemail. The next day got him the queue again, four hours later I'm literally holding my phone. It never rang and straight to a voicemail from the company again saying sorry we missed you, they obviously have a way of just going straight to voicemail. Probably one of the worst experiences I've had with a company in general, not just a tux company. Four other people in the wedding party had the same problem with ill fitting tux and nobody could reach tge company. One had to buy a completely different outfit for the wedding and everybody else had to acquire some sort of replacement at their own expense just to be dressed for the wedding. there are so many other options out there please read the rest of the reviews from other people. It's not just . To this I have not gotten a single reply from them, but of course I got an email right away. forget to mail your tux back. The worst company.

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Vivienne Atelier Bridal - bridal - Updated October 2026

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