Ivory row was so amazing!!!! I found my DREAM dress immediately and everyone there was so so nice! My alterations were perfect and I highly recommend them to all of my friends that are getting married soon! One of my friends already scheduled and I can not wait to go back!! read more

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We had an appointment scheduled for a bridal dress fitting today and arrived on time, only to be told we had been double booked and that they could not accommodate us at all. This was extremely disappointing, since we had taken time off work and had family travel in from out of town specifically for this appointment. There was no attempt to offer a solution or provide any meaningful assistance, we were just turned away. I would strongly encourage people away from this store so other brides and families don't experience the same situation. read more

Amazing experience for a last minute waterfall destination wedding dress! You would never know it! It was a beautiful and surprisingly quick process! All the dresses were gorgeous and the one I picked off the rack was more than I could dream of. It fit me perfectly, even being pregnant! The lovely women there took great care of me and even got me in alterations the next day! I highly recommend this to be where you go for your dream wedding dress! read more

Ivory Row Bridal - Bridal Near Me - Scottsdale, Arizona

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Horrified by my experience here. I flew in for what should have been a beautiful and exciting final fitting appointment. We were hardly greeted when I entered the shop. I was left waiting 45 minutes after my appointment time before I was acknowledged to try on my dress, even after having announced I was there for my final fitting. The worst part is that this experience and memory of picking up my wedding dress was tarnished by choosing to go to Ivory Row. The owner was standing at the front desk fully aware I was there and chose to ignore us. She's later apologize after I let the shop know I was waiting for over half an hour to pick up my dress & veil. I thought this interaction and nearly hour long waiting experience would be the only negative part of what should be a very happy day, but then I tried on the dress post-alterations. Following my last fitting, these extremely offputting hooks were added to my dress without my knowledge, any warning or asking me if it was ok. They are right on the train and very visible. Even more, the bustle is so unusual and weighs down an already poorly fitting final dress so I am left with a very wide mermaid style dress that looks nothing like it should. I paid $600 for these alterations to tighten the dress and add a bustle and came back to the photos below. The dress looks saggy from the strange hooks added, no longer lays naturally and these hooks are completely visible. I wanted to discuss with the owner but she was not very approachable and MIA during my try on. Due to the fact I was left waiting nearly an hour to try on my dress and take it home after paying in full, it felt like I was no longer a priority after they had my money. They also forgot my veil during the fitting and I almost left without it because they forgot they had it. I was also now running late for my flight back home and my wedding is in 3 weeks so I will be spending an additional $700 to undo the mess of this shop in California. I also remembered them saying the owner did all the alterations herself, but a totally different woman was there to do my fittings, which feels deceptive. Just thankful I will not have to work with this shop again! I did end up flying out for things like a veil try on, which I thought was a fitting and would not have spent money on a plane ticket for had I known. Cannot recommend to out-of-town brides. Overall, the redeeming quality of the shop is the girls who helped me find my dress, thank you to them! read more

Ivory Row Bridal - External hardware was added to bustle the dress with no warning - Bridal Near Me - Scottsdale, Arizona

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My experience at Ivory Row Bridal was amazing! They were able to fit me in to try on dresses almost immediately. I went with my mom and 3 of my friends to look for dresses and had someone extremely helpful and kind helping me every step of the way. Since I was getting married fairly quickly I needed to choose a dress 'off the rack' and they had soooo many options compared to other bridal stores that I went to. I really appreciated that. I found 2 dresses that I fell in love with for amazing prices. I would highly recommend that brides check this place out. When I went back to try and buy again I brought my mom and grandmother with me and we had yet another good experience. My dress was done on time and they altered it wonderfully. The only minor complaint that I had was that the alterations cost almost as much as the dress which was a little frustrating. If I had more time and had to do it again I'd suggest getting a couple of quotes from other alteration places along with the bridal shop. read more

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I found by wedding dress a year and a half before my big day. Was pregnant at the time and was so supported and welcomed. They worked with me on my vision for my wedding post babies. Made finding my perfect dress the best experience as soon as I walked into the doors. The Two fitting were exciting and very much an easy experience. Ellie was wonderful to work with and made me feel beautiful in the dress she made and altered for me. My dress was wonderfully and beautifully made with high quality material and lace boning in the body was sturdy and held me in nicely. I felt like a true princess the night of my wedding. Only unfortunate experience I had was when I picked up my dress two weeks before my wedding. (On a Monday) I wasn't offered to try on the dress one last time or shown my dress to make sure everything was good to go. Felt rushed out the door and not celebrated like I've usually seen raved about. Was given quick instructions and sent on my way. Got it home and of course pulled it out to try it on to make sure myself and the MoH were familiar with the bustles and the final fit was perfect (on Tuesday). Only to find a bustle (1/8) had been missed entirely. When I called (Wednesday am 1 week from wedding day) I was offered to bring it in on the day the seamstress got back (the Monday afternoon the weeks of my wedding) but that was cutting it short. Had to have someone else not apart of ivory row do it since the seamstress was out of the country until three days before my wedding date. Overall a wonderful experience aside from the very end. read more

The women that worked with us was so very kind & helpful!! Enjoyable experience for the bride to be and her mother (me) !! read more

5-Star Luxury Bridal Experience in Scottsdale I cannot say enough wonderful things about my experience at Ivory Row Bridal. The owner graciously came in on a Sunday to ensure I would have the most memorable and personal appointment. I arrived with four of my closest friends--who all have exquisite taste--and my oldest daughter who is very particular. From the moment we walked into the stunning showroom, we were treated to a truly luxury Scottsdale experience. Ellie was simply amazing--she provided genuine, thoughtful feedback throughout the entire process. She wasn't just trying to sell a dress; she genuinely wanted me to find the one, and her authenticity made me feel completely confident and supported. When I said YES to the dress, we celebrated with champagne, making the moment even more special and unforgettable. This was hands-down a 5-star experience. The shop is classy, elegant, welcoming, and offers everything you could possibly want in a bridal experience. Honestly, you don't need to go anywhere else--this is the place. Highly recommend! read more

We had such a memorable experience here at Ivory Row! Jaden was the sweetest consultant and very professional while having a joyful presence. The wedding dresses are absolutely stunning and they are so helpful. Would definitely recommend going here!! read more

Oh my gosh! I was so empress with this store! My friend is getting married and I have walked by this store so many times! And admired beautiful dresses. But since I was already married, I never went in. My friend ask me to be one of her brides made and i right away said come to ivory row! When we walked in, I was amaze on how gorgeous this place is! The staff was very knowledgeable. Alexis was Amazing! We had the best bridal experience. I highly recommend Ivory row bridal to anyone looking for bridal gown. read more

Absolutely delightful experience with Ivory Row! The ladies who helped me were so pleasant to work with. The store is light & bright and they make you feel very comfortable. The owner even designs her own line which is awesome #supportlocal. The owner/designer was at the store and even helped me pick out my dress. They were not pushy at all. Just purchased my dress and excited to go back to have it fitted. Definitely recommend them! read more

Had to come back to update with a picture from the big day it all went amazing and the dress is still a conversation piece anytime we see people who attended the wedding. It was so beautiful! Fit perfect and added some major wow factor with its bold black lace read more

Ivory Row Bridal - Zander Lane wedding gown from Ivory Row Bridal - Bridal Near Me - Scottsdale, Arizona

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My goodness when I say Ivory Row was a God send, I mean it! From the moment I walked in I felt completely cared for and special. I had shopped at a couple of other bridal stores before Ivory Row and walked away from those places feeling discouraged and disheartened. I knew that ivory row was different from the first encounter I had with their consultant Alexis. She was so warm and kind and was genuinely excited for me and my journey to find the perfect dress. I was worried that I had too slim of a budget but Alexis reassured me they would find me the perfect one. And that they did! I tried on around 4 dresses in total and just before slipping into what would become my dress Alexis turned to me and said "I think this is going to be the one". She was so intuitive and truly listened to all of the elements that I was dreaming of in a dress. And sure enough! She put on a veil and handed me a bouquet and I was bawling (after I had reassured my friends and family that I wouldn't cry). This was the dress I had dreamed of wearing on my big day! My wedding was in four short months and this particular dress would have taken too long to order in time. Alexis being the incredible person she is said she would go back to the back and ask the owner of Ivory Row what they could do. She went back to the back of the store and brought back an angel named Ellie. Ellie let me know that the dress I had on was a sample that they had just been sent and I was the very first bride to try it on. I am very petite and this dress was a 12. Ellie let me know that it would need to be altered down to a double zero. I started to panic and she said "I can absolutely do this for you". I thought that would be an impossible task but she confidently took on the challenge. Ellie took the time to perfectly mold the dress to fit my body. I am not exadurating when I say I have never in my life had an article of clothing fit so well!! By the time I went to pick up my dress I was honestly sad my time with Alexis and Ellie was coming to a close. I let them both know this at the end of my last appointment and they were so kind saying that I could stop in and have coffee any time. And I will 100% be taking them up on that! If you are in the process of finding your wedding dress I cannot recommend Ivory Row enough! It's the only place you need!! read more

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So I almost didn't visit this store but after finishing a workout I saw the window display and the dresses were gorgeous, so as a bride-to-be with one of her besties in town I made the decision to call and make an appointment. They were able to squeeze me in the next day and boy was it worth the wait. The dress was so beautiful and I really enjoyed trying on each and every one of them on. The dress I said yes to took my breath away. It was also the very first dress so I continued to try on some other beautiful dresses by ultimately said YES to the initial dress. I seriously can't wait to pick my dresses up in a couple of months . Once I do I will try and provide an updated review of my overall experience but I'm very happy so far. read more

Ivory Row Bridal - Bridal Near Me - Scottsdale, Arizona

I highly recommend Ivory Row Bridal! I had a very tight turnaround for a last minute wedding because of a terminal illness in the family. The amazing team at Ivory Row was so gracious and accommodating. They made sure I found the perfect dress within my budget and went above and beyond for alterations to be done within my tight timeline. They were so kind and personable and provided amazing communication and support. The dress was beautiful and fit perfectly after the alterations. Thank you so much to Ivory Row Bridal for making sure I had a gorgeous wedding dress and stress-free shopping experience during that critical timeline and emotional week. I'm very grateful for the memories I was able to make. read more

From the minute you walk in the door you can feel the good vibes and engery. I highly recommended coming here. You will not be disappointed.

I am a November 2023 bride and I went dress shopping in June 2023. I thought my experience at Ivory Row was phenomenal. The lady who assisted me throughout my dress appointment was kind and encouraging! It was a beautiful store and it was a fun atmosphere. I went to a few bridal stores prior to Ivory Row and nothing compared. It was great! read more

Today I was blessed to experience a great team with a great owner. The service was outstanding. We had an appointment at 10 am and everyone was ready and prepared to pamper the bride. The selection was amazing compared to other shops. so very impressed with the owner, staff, facility and selection. We could not be more pleased and excited to see the dress after alterations. Highly recommend for all brides. Thank you Tina read more

I am so happy that I found Ivory Row Bridal. The team and owner are amazing and made my dream come true. Our Italy destination wedding was a success and the dress was my perfect match. read more

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My friend/roommate and I came here looking for her dress. At first we didn't think we'd find one and we're just looking because of the sale they were having. She also had upcoming appointments in February to try on dresses so she wasn't looking really, just browsing. But low and behold, she said YES to the most beautiful dress! The staff members, Ellie and Liz, were both so helpful and friendly. They were very accommodating and gave many recommendations based on what my friend liked and didn't like. Very professional and helpful. thank you guys!! I would definitely recommend this place!! They have many beautiful dresses and the help and knowledge the staff had was super helpful. didn't feel rushed or under pressure at all. So worth it. very easy process read more

After 2 years working with Ellie at ivory row bridal the big day finally happened. I cannot be happier with the outcome of the dress. Any hiccup that came about was fixed promptly without question, I live in Colorado so every time I came to town, Ellie made sure she was there to help! The dress on the day was fit exactly to me and I have never felt more Beautiful!! Please support a local business and head to Ivory row bridal!! read more

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I am glad to have been here and shopped with a friend . The collection is good and I would recommend it .

Bridal Row has beautiful dress options at reasonable prices. Ellie and staff took care of me through the entire process and altered my dress on time even though I was cutting it close to the wedding date. Highly recommend! read more

Ivory Row Bridal - Store image - Bridal Near Me - Scottsdale, Arizona

I am a newly engaged bride and went shopping for dresses yesterday and today, Ivory Row was my first stop and I found a dress that I absolutely fell in love with, so much so that I went back today (after 50+ dresses I tried on & 4 different boutiques) to go back and get it! During my appointment yesterday Alexis helped me and was SO amazing. She made me feel so comfortable and so beautiful. She has only been working there a few months she said, but it felt like she knew everything there was to know! She answered all of my questions and felt with my family as well! She wasn't there when I came back to pay for my dress today, but the owner, Ellie, and another gal were. They were both so helpful as well! I had such a great experience as a bride that I will recommend this place to EVERYONE who is looking. Thank you Ivory Row for helping me find my dream dress!!!! read more

Lauren was a wonderful consultant who listened to everything I said and came up with the perfect dress! I fell in love only to find out it was available off the rack for a great price. I brought my dress home and I love it. Thank you so much Ivory Row and Lauren! read more

My experience at Ivory Row was incredible. They have so many options and really take the time to consider your preferences. Annalisa was amazing! She was so patient and asked all the right questions to ultimately help me find my perfect dress and veil. I am quite particular and she managed to take all of my concerns into consideration to find the ideal dress. This was such a pleasant experience and I would recommend Ivory Row and Annalisa to everyone! read more

Ivory Row Bridal - I said yes! - Bridal Near Me - Scottsdale, Arizona

My wife and her friends had an absolutely amazing experience picking her dress out. Their team were so patient and helped her pick out the perfect dress. Definitely recommend! read more

Loved my dress from Ivory Row bridal that I got 2 years ago! Still in awe of how pretty it was! read more

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Due to an unfortunate issue with a dress that had been purchased at another store, my granddaughter needed a dress within a very short window. With real kindness and understanding, Lauren, Ellie and Alison understood our very emotional dilemma and went out of their way to accomodate. Ellie personally fitted the beautiful dress we found and our bride will have her dream gown in time for her wedding. These beautiful women made our day! read more

Yelp seems to randomly remove good reviews. The owner of Ivory Row believes in boots on the ground and works with the brides throughout the process. She is skilled at finding the right dress and doesn't break the bank. Don't hesitate when looking for the perfect bridal shop. You found it with Ivory Row! read more

Went bridal shopping today. What an experience! I had a big group of friends in town went shopping with me. Ivory row was the only place that accommodated us. Their private showroom was perfect for our group. Selection was amazing. I highly recommend this shop. read more

I had to leave a review for Christa from Ivory Row Bridal. She spent close to a total of 3 hours with me helping me decide the style of dress that I like. She was so helpful and sweet and attentive to me during my time in the store. The dresses at Ivory Row are beautiful but she made the experience that much better. 10/10 recommend visiting this store and working with Christa read more

The experience dress shopping at this store was very nice, even during a time of COVID. I was by myself the first time I visited the store and the woman who led my appointment was kind, encouraging, and helped provide me the support I was missing on that day. I tried on around 10 dresses during the appointment - they have a variety of styles to choose from in many sizes and more come in weekly. Even though I'm a size 18 in wedding dresses (14 in non-wedding attire), the staff did a wonderful job pinning/tucking/clipping me into each dress so that I could really get a feel for how it would look in the appropriate size for me and I could walk around the store without feeling exposed. The experience with dress alterations was also good. My dress had some specific features & alterations that we knew upon ordering would be needed and Ellie (the owner) took on doing these alterations herself, so I knew I was in the best hands possible. I could have taken the dress to get alterations elsewhere, but at the time (not sure if this is still offered) Ivory Row guaranteed that if they did the alterations in-house, no matter what was required the cost to me would not exceed a specific dollar threshold. Originally the plan was to have 3 appointments; the first one around 2 months before the wedding, the second 1 month before, and the last 1 week before (which would also be the time of pick-up). If I wanted to have more or change the timing of these appointments, they were willing to work with me which was good to know. Ellie did a phenomenal job with the alterations. She was so kind and supportive while we worked through a persistent issue over the multiple appointments (this issue was caused by the cups used by the manufacturer) and made time to meet with me 3 times the week before my wedding to make sure everything was perfect. I'm so thankful to everyone who worked with me along the way and will absolutely refer friends to Ivory Row when the need arises. read more

I came into Ivory Row with my mom and sister in December of 2021 before I had even selected my wedding venue to start looking for my gown. The three of us had the most wonderful time shopping and I ended up saying "Yes!" to a beautiful gown that day and cancelled all my appointments with other bridal shops. Their selection is beautiful and the staff makes you feel so comfortable. The gown I purchased was incredibly detailed with tons of gorgeous lace and beading and all of it was symmetrical. When it came in and I picked it up, it already fit so beautifully. Several months later (my wedding was May of this year) I came in for my first fitting and Ellie showed me how she could make my gown fit the curves of my body. By my third and final fitting, I was truly shocked at how perfectly Ellie made my gown fit me! She had to remove so much detail and reattach it to take it in and it looked absolutely flawless. The way she was able to make it perfectly fit my waist and hug my body was incredible - and it was still comfortable the entire day and night of my wedding! So many of my guests commented on how perfectly altered it was to fit me, and my husband keeps remarking that it is the most beautiful dress he has ever seen. I truly can't recommend Ivory Row and Ellie's beautiful work and attention to detail enough. It was the most perfect wedding gown experience from start to finish! Even my bustle looked beautiful and held up the entire night! read more

I purchased my dress here in October and had a fantastic experience. My consultant, Kaylee, was friendly, patient and knowledgeable. My visit began with a tour of the salon which is organized neatly by designer and style. There was a great variety and I was able to try on several dresses I had picked out from the website ahead of time. As a mid-plus size bride, I found multiple samples in my size and actually ended up purchasing a discontinued sample dress already in my perfect size! This is subject to inventory and won't happen every time, but I was excited to see some variety in the sample sizes after being discouraged by my first shopping experience at another salon. I recommend this salon to any bride in the greater Phoenix area. The staff was attentive, kind and answered all of my questions. It is apparent that the team puts a lot of care into making this a positive experience for every guest. I'm looking forward to going in for my alterations appointment soon! read more

From the time I walked in door I was greeted by a lovely lady that took the time to find EXACTLY what I had envisioned!! The selectional is breath taking. Loved this place and I said yes to the dress!! read more

Ivory Row Bridal - Bridal Near Me - Scottsdale, Arizona

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Ellie and the ladies at Ivory row will make you feel like family from the second you walk in to the moment you leaves with your dress altered! They spend ample time ensuring you find your perfect dress and feel like a million bucks in it. The best part is Ellie is a designer and seamstress, so she has the eye and expertise to make miracles happen! The entire team at Ivory Row treats you like a princess and is extremely professional with reaching out to you for upcoming fittings and working with your schedule to accommodate you. Ellie was able to enhance my already amazing dress to customize it to my vision. I will always refer my ladies to Ivory Row. Go on in and have a ball finding your dream wedding dress! read more

They did an awesome job helping me find THE dress! They were very accommodating and did everything to help me find the perfect one. I was so indecisive coming in, but with their knowledge they were able to help me figure out what I wanted! Ellie and Liz were awesome! I would definitely recommend coming here to find YOUR PERFECT DRESS! read more

Dress shopping at Ivory Row was wonderful! They had a large assortment of dresses to try on- including both dresses that could be purchased & taken home the day of, or dresses that could be ordered & altered at a later time. Alexis led us through the store and answered all our questions about pricing, designers, etc. She did an excellent job of clipping me into each dress so I could see what the dress would look like in my size and helped me envision how the dresses would look at my venue. Thank you, Alexis and Ivory Row for helping me find my perfect dress! I would highly recommend to any brides looking for a great selection of dresses and friendly, knowledgeable staff! read more

DO NOT SHOP HERE!!!!! If I could give a negative star rating, I would. Not an honest or trustworthy company. The owner, Ellie, has zero empathy or customer service skills. She should not own a business. This will be a lengthy review but worth reading if you're considering shopping here. DON'T DO IT! I purchased a dress here under the assumption that the dress could be altered with no issues. For reference, I'm a petite woman (I wear a size 0-2 in regular clothes, the dress is a size 12). When I tried the dress on, it was obviously huge on me. No one mentioned to me that the dress might be too big to alter proportionately, if at all. I had no idea, until after I purchased the dress. As the customer who has never stepped foot in a bridal store or ever tried on a wedding dress, I was shocked when 3 different alterations places told me just that. I actually went to a different bridal store in Chandler (Wedding Belles Bridal; highly recommend them, they were wonderful) after this happened and the girl there even said she would never recommend someone my size to buy a size 12 dress. So now I'm sick to my stomach because I just spent over $1,000 on a dress that potentially could not be altered appropriately to fit me! I immediately contacted the store and after going back and forth with the owner, and waiting over a week for her to get back to me, she tells me in an email that all sales are final and that she would not be refunding me because it's against their policy. To recap the conversation I had with her over the phone initially, she tells me that she does all the alterations herself in the store and that brides from all over the world travel to get work done by her and how great she is at what she does. Then she says how she didn't make me come into her store and buy the dress and that she didn't even know me before I came in. Yeah, no shit. At no point does she take ownership for misleading me into purchasing a dress that is too big for me. All she did was talk about herself and how great she is and that it was my fault for coming to her store and purchasing the dress. She even went as far as saying she wished I didn't come in and buy the dress. I was not rude or snappy with her over the phone even though she was tortuous to talk to. She told me she would have to contact the corporate offices in the east coast (But I thought she was the owner?) to see what could be done for me but that she would get back to me within a few days to a week. And when I asked her who exactly she was contacting in corporate so I could make note of it, she said she was just part owner and that she couldn't just give me my money back. According to Ellie, anytime you make a purchase at this store, the money goes straight to the IRS so she can't just reverse the transaction and give you your money back. Money does not go straight to the IRS unless you owe the IRS money. So there is clearly some financial issues with this lady if her business finances are going straight to the government. Despite the BS, I took her response and tried to give her the benefit of the doubt. I waited over a week before attempting to contact her again via email and never heard back. The next day I called and was told by Lauren that she was not in that day but would be back tomorrow. I called the next day and was told again by Lauren that she was not in and that I would have to wait until Monday for her to get back to me. By this time, I'm angry, I'm upset, I'm over it. I asked Lauren how I could get in contact with Ellie sooner and she told me I could try emailing her again as that goes directly to her. As I mentioned earlier, Ellie's email response back to me was simply put, No. Not going to happen. So I am now out over $1,000 on a dress I can't wear and I'm too afraid to even attempt to get altered at this point. Ellie talks so highly of herself and brags about her work but if you read any of the negative reviews, you can see what type of person she is. She puts the blame on her customers instead of herself. She is argumentative and very unprofessional. Literally every negative review mentions something bad about Ellie. That should be a red flag for anyone considering doing business here. Had I been aware that the dress I purchased would be a problem to alter, I would not have purchased it. And had I read the negative reviews about this store and the owner Ellie before going in, I would not have gone here at all. Ellie is in a business (the wrong business if you ask me) that should be a once in a lifetime experience and as such, she should be committed to making a special purchase memorable, in the best way. That is not the case for me. What should have been an exciting purchase turned into a huge regret. I would not recommend this store to anyone unless you absolutely despise them! read more