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VIVA NAIL SPA

2.5 (107 reviews)
Closed 9:30 am - 7:30 pm

Services - VIVA NAIL SPA

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

VIVA NAIL SPA Photos

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Recommended Reviews - VIVA NAIL SPA

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I have only been here one other time before my last visit, but I can say I will not return. The first time I had some flaws with my nails but I I came in with a specific design so I gave some grace. However, I went last Friday with a simple request of a French tip SNS with chrome. I came out of the salon with multiple crooked nails, even after I had asked for them to be fixed so I gave up asking. A week later and my nails are peeling off. I paid $70 for this set because I am also one to still pay no matter how horrid they may be simply because I understand the time and effort it took but I shouldn't have paid and that is my own fault.

Getting my feet worked on
Victoria L.

This is the sister establishment of the one in Afton Villages. The establishment is immaculate and wow! What beautiful decor, but unfortunately the service standard pales in comparison to the Afton Ridge location. I paid $65 + a tip for an SNS nail manicure and a plain pedicure. Chloe did my pedicure and it was fine. The pedicure chair is powerful and relaxing. Ben did my SNS Manicure and he clearly didn't care. He didn't shape my nails or even lotion my hands and the finished manicure is sloppy, lumpy and uneven. There is color on my fingertips which he didn't even attempt to remove. At this point I just hope that it is durable. Based solely on the state of my nails, I cannot see why I would return here.

Love my gel manicure
Christie G.

This nail salon is so way beyond the rest. They are totally efficient and I never wait longer than 15 minutes and that's without an appointment. My nails always look amazing!!! And if something is wrong they notice before I do and refuse to let you leave without fixing it for me. It's so quiet and relaxing too. TT is my favorite but I love everyone there. I've never had a complaint and I've been going here consistently for 3 years!!!! Love VIVA!!!!!

Bayfield Pkwy - Afton Ridge Location; Nail Tech ripped off Gel polish caused nail breakage- repeatedly asked to soak nails - her response wait let me see. asked why are you doing this to me? Last time I was here, you were my nail tech. she pointed to left hand finger and said the nail under neath is broken; I asked for another Nail Tech - 2nd Nail Tech- when time to soak fingers in cuticle solution; a nail and water was added for me to soak my hands, pointed out to her and nail was taken out - kept water in cuticle solutions (normally looks like thick hand lotion) she cut side of nails, ask why are you doing - do not cut side of my nail - Silence. I have been here few times before - service is usually fair; I based this off their societal manufactured conceptions of my person. People should treat people same way they want to be treated; do you want to have your gel nail polish ripped off your nails and have cuticle solution diluted with cold water using a used dirty sandwich bag with some nail tip in the bag - I do not and wont be going back to any of their locations.

The worst pedicure I've ever had. If you must go here get one of the men to do your toes they are much better at it.
Zaria F.

It's a NO for me. Made an appointment with my 3 friends and 2 of us weren't seen until 20 minutes after our appointment time. And our other friend wasn't even seen until 40 minutes after her appointment time. THEN I received the worst pedicure I've ever had. I take better care of my feet in my shower AT HOME. Why would I pay someone to to do a way below average job. No one talk to me said hello or even spoke to me. They didn't massage my feet nor remove my calluses. Just go somewhere else you'll get more bang for your buck... my friends and I got the same service and they did all of ours different. Hire better professionals and practice better cleaning protocols.

Madison D.

Always a wonderful experience! I live 40 minutes away and travel all the way to concord for my nail appointments! They are the only salon to execute what I want for my nails!

Didn't even last a week!
Sarah S.

4 out of 5 times, my nail polish starts chipping (SNS) or peeling (gel). I've had a few really great technicians, however, it's far and few in between. I like to keep giving this place a chance, but I think I'm 100% done with this place after my polish barely lasted 6 days... i posted the time frame of when I got them done and when I took these photos. It's 6 days apart until my nail 100% peeled off. It really took 4-5 days until it actually starting chipping away. My pedicures are usually good. Minus the fact that the foot /leg message or whatever you want to call it, feels like a tap rather than pressure I have gone to Lee's Nails in huntersville off Catawba. Never had any issues there and my polish has lasted up to 4 weeks without an issue. I just have to drive further to get there. It'll be worth the drive. I highly recommend Lee's nails :) The owner at Viva always seems scattered anyways. All about getting as many people in rather than the quality of service provided.

My mail
sandy stevens s.

I was appalled how I was treated my the owner / manager NHI. She hates telling you her name when you walk up to the counter . I would always go in with my girlfriend to get a pedicure and we always had to wait or not really get a pedicure together. Which was the whole idea for making a appointment to get a pedicure together. I will say most of the people there a very nice. I had start trying to develop a relationship with Deon. He always took his time doing your nails and he did a great job. I had no problem waiting and I never said anything about it. I will say after getting my nails done December 28, One nail polish started chipping a little bit. None of us ladies like to get our nails done and one finger chips, we want to fix it because that's the whole reason we pay for the service. I am the one that was inconvenienced and had to come there around their schedule. I also work. Now the policy is if your nail polish chips or you need to come back in before five days. Now I called a couple days later to tell them that my one nail polish was coming off . When I called it was before New Year's day and they were not gonna be open on New Year's Day that Saturday and Sunday. They made it very clear I had to come by 6 o'clock that day to get the nail polish. Lexi answer the phone. I coukd not bear her name because she was probably wearing a mask. And it seemed that she got an attitude because of that. No I don't know why this is really was a big issue with them. Not done intentionally. Went back to the salon before six about 530 on the 30 th . The manager comes up Name NHI and the way she was talking to me , stop me from signing in. She always seems to have some kind of problem with me . I could feel the pleasantness. She said I'm not checking in and I do check in and and because I didn't say Lexi name correctly. Number three she was talking to me loud that everyone can hear the conversation. I will say I was very put off by that and I did ask her to Lower her voice. She would not so both of us got into a disagreement about something that was minuscule. I have never in my 20 years of getting my nails done been treated this way. She told me matter-of-factly that I have to wait 30 minutes. And she alluded to the fact that she didn't know when she could get to me. I said I feel that you guys don't really care about customer service. She also told me that I do not hold my hand correctly in the lamp for it to dry. Now she doesn't even do my nails, so I guess she was talking about me to the other technicians. She was pretty much telling me things she did not like about me . I have arthritis in my hand and if I don't lay my hand flat all the way because of my arthritis. I didn't think I had to explain that and I never thought it was a big issue because, I have gotten gel and pink and white for many years and never had an issue. The only reason I was going to start go on there is because my nail technician sold her business during the pandemic. They also proceeded to tell me that whenever I come in and I have to wait , never was it a problem . But I will say I have to wait every time. But I did not complain. Now I've never said anything about not waiting. So that's her problem. She is not professional and yes she probably only cares about the people that she likes. She refused to polish my nail. After I paid over $60 plus $10 tip and I was treated that way for one now. I've spent over 250 at that nail salon.during the holidays have never gotten six dollars off . I just look for a place where everyone's going to be nice and they care about their customer. Number two if I have a problem with a nail that they don't mind fixing it. If you don't want my business you should have said so when I was spending all that money. I never treat anyone in that establishment rudely . I treat you the way you treat me. She said she was the owner and the manager and she was not gonna do my nail and not giving me any money back. Well , I feel really sorry for her. Someone's going to come in there and she's going to treat them bad and it's just gonna come back to hurt her business . And I know a lot of people go there but this place only has 2 1/2 stars , so I'm not surprised that this happened based on what I have read. So she will lose my business my friends business and my daughters business. And keep going the rate you were going and you will lose more people. There's too many Salons out there that I have to rely on someone like her banding me from her salon. I feel I was discriminated against and I don't know why she chose to treat me that way. I am only sorry that Deon has to lose my business . Thank you Deon for doing a great job on my nails. I think people have to realize things have changed since Covid .It seems to be more about them, than the customer. I'm gonna post a picture of my one nail she could not fix. It's really sad that this is the way they do business at Viva nails .

Nail polish peeling

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2 years ago

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4 months ago

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1 year ago

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1 year ago

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1 year ago

TT always does a great job!!! Highly recommended !! Convenient location. Nail shop is clean and staff very nice.

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2 years ago

Business owner information

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6 years ago

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5 years ago

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5 years ago

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6 years ago

This is the second pedicure I have had here. Very nice relaxing atmosphere & everyone is very friendly as well.

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6 years ago

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6 years ago

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7 years ago

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Page 1 of 3

Ask the Community - VIVA NAIL SPA

Review Highlights - VIVA NAIL SPA

TT is my favorite but I love everyone there.

Mentioned in 2 reviews

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Concord Nails Spa - Ask for Lula! She's the best!

Concord Nails Spa

3.3(124 reviews)
0.3 mi
$$

It has taken me quite some time to write this review. About two months actually. I wanted to make…read moresure that I was being fair and not writing from pure emotion. According to my previous reviews I have been a loyal customer but unfortunately no longer. I've always loved the service from the nail techs as well as the owner, Jason. For this appointment, I scheduled in advance in order to get my favorite nail tech. I learned my lesson before when I walked in and had to go with another nail tech because she wasn't available. While I waited for her, Jason offered to take my nails which he did, no problem. After finishing he placed a sheet of paper in front of me filled with handwritten names and phone numbers. He pointed to my name and asked if that was me. I happily replied yes when I recognized my phone number. He then proceeded to tell me that I had written a bad review and I needed to take it down. Taken aback I asked him to repeat it. He did. I informed him that my review honestly captured my experience and I was happy to update it. I asked him if he addressed my concerns. Rather than acknowledging my concerns or even apologizing, he continued to state that I needed to take my review down. At this point I felt bullied because I realized that this was likely something he has done before which means that the reviews are not an honest reflection of people's experiences. He went on to tell me that I could not be serviced unless I took the review down. I asked how much I owed him for taking my nails off and promptly paid him cash. I then walked out and headed to the new nail salon that just opened by my house. I hadn't gone there yet because I was willing to drive the 30 minutes to come here. This was my last trip to Concord Nail Spa. I'm very disappointed and shocked to learn that Jason, the owner bullies people into writing the reviews that he wants. He said that I should have come to him first and I actually agree with him. Had he responded to my concerns I would have done an update acknowledging that. Instead, I'm documenting this experience.

I wanted to like this nail salon because almost all the nail techs are black women, but it's a no…read more Their prices are fair. The work is decent but could be tightened up a little bit. I got a full set of acrylics - medium almond w/gel polish. My nails started lifting and popping off a week after getting them done. I've never had my nails come off that quickly. I went to get one of the popped off ones fixed. The male nail tech was rude. He got upset because I didn't remember the number and asked for a book to see. Then he didn't match the shape. When I asked him to fix it, he got an attitude. My nails were pointy almond and he made it round almond. I also had to tell him to make it the same length as the other ones. Another attitude.

Photos
Concord Nails Spa - Front

Front

Concord Nails Spa - This is 1.5 days after. How is an owner ok with this? Disgusting.

This is 1.5 days after. How is an owner ok with this? Disgusting.

Concord Nails Spa - Near Freddy's restaurant by concord mills

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Near Freddy's restaurant by concord mills

Np Nails & Spa

Np Nails & Spa

4.0(36 reviews)
3.4 miHighland Creek
$$

My service at NP nails was great…read more The salon is clean, they offer you something to drink. Most of the staff is polite. The person that did my service did not speak English and this kind of took away from my experience, she was so sweet but we had no way of communicating with each other, she had to pull one of the other techs over to translate. I've never experienced this before, so for me it was a bit frustrating even though she was so nice and did a great job. Because of the language barrier I was unable to get a real time cost estimate of the extra fees and was just taken a back at my total. And because service aren't itemized on the receipt, I couldn't really tell what cost what outside of the basic service like my pedicure. Anyway, service was great but I think I would prefer to be serviced by someone I can speak to, so there is a clear understanding of what I am asking to be done and what costs if any would be associated with it. Very nice people, very thorough. Will be back!

Friendly staff and no wait time…read more They work quite fast and rushed that you don't feel valued. One person started my nails and then another person finished it up. Because of this, the nails on my right hand look narrower than my left hand. Can't tell unless you actually put my hands together but it is visible when doing so and it didn't give me that feel that they were attuned with their client. I was so easily disposed to a next nail tech who came in and without saying a word started working on my nails rather quickly. I felt like a transaction and quick dollar to be made- Not a good feeling.

Photos
Np Nails & Spa
Np Nails & Spa
Np Nails & Spa - Inside 09/03/2022

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Inside 09/03/2022

Kim's Nail's - Right hand

Kim's Nail's

4.0(31 reviews)
7.3 mi
$$

I decided to cut my nails short and go for this simpler design!…read more I think they did a great job and took their time! Everyone was really nice and very friendly! Will definitely be going back here!

I really thought I was going to have a great experience! They had great ratings and some of the…read moreservices I wanted to experience. I called about 5:45 and asked if they could take me. She said yes at 6:15p. I get there at 6:05p. The first thing they let me know is they fell behind. Whatever that meant. I was willing to wait. Then they called me to a chair at 6:45 only to have me soak my sns nails in acetone for over 30 mins still telling me they'd be right with me. I don't think it's even healthy to soak your hands in chemicals that long and I've never had anyone soak off sns. By 7:20p I'm out the bitch! You knew you had no capacity when I called in the first place. You should never make a customer wait that long. It was an inefficient use of my time and a poor experience. I'll NEVER go back! The reviews must be bullshit or they go all out for customers they've already established relationships with.... I'm an excellent tipper and a loyal customer when treated right but this was an attempt to herd the elephants rather than serve an awesome customer! Not to mention I have a film shoot in the morning...gonna have to do some magic to make these hands look right! If I could rate less than 1 star I would!

Photos
Kim's Nail's
Kim's Nail's
Kim's Nail's

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BASALT Massage Spa

BASALT Massage Spa

4.6(92 reviews)
3.2 miHighland Creek
$$

My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I made an appointment for 11, Alexis was my therapist and she was right on time! I booked 120…read moreminute massage deep tissue and before the massage began Alexis told me how her pressure would be and if I wanted it more or less to let her know. The massage was relaxing. She focused on a lot of areas that I have problems with. I thoroughly enjoyed the massage after it was over. Alexis went over recommendations that she had for problem areas that she noticed, which was very helpful and informative. I'll definitely take her up on some of the recommendations that she provided and I appreciated her knowledge especially when it comes to problem areas. Renee was friendly during check in and check out. I'll definitely be back!

Photos
BASALT Massage Spa
BASALT Massage Spa
BASALT Massage Spa

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Modish Nail Spa - Poorly shaped and extremely crooked

Modish Nail Spa

3.0(149 reviews)
5.3 mi
$$$

Ms. Jane is simply the best! Before finding her, my…read moreexperiences were hit or miss--but ever since my first visit with her, it's been nothing short of exceptional. I'm actually writing this review while here for my fourth visit, and once again, her service is stellar. Ms. Jane is consistently professional, kind, and attentive. If you come to see her, please be sure to tip her well--it's more than well deserved! Please let her know I sent you! :)

I have been coming here with my family and even my extended family since I was a little. I am a…read morepretty consistent costumer and haven't had a problem till yesterday May 8th. I walked in to get a fill in, and I had a girl with blonde highlights in her hair. We got to talking and I mentioned that I was on a budget, as a teenager normally is, and she completely switched attitudes , and started to complain that I waited too long to get my nails done and so I told her that it's difficult to schedule with exams but to just do her best. She then proceeded to cut my nails all different lengths, and when she started to shape them I asked if she could make them more almond and since she didn't fix the length they didn't look good. But instead of asking if she could fix it she looked at me and said that if I didn't like them that I can leave. I think that thats enough to say that I will not return and that you not only lost me, but also the rest of my family. If you need a recommendation for another nail salon there is a new place called Venice in the new Publix plaza off of 24/27. I walked in after this situation, they were kind , helpful, had great prices, welcoming and I got a 10/10 service, I recommend this place more than I do Modish.

Photos
Modish Nail Spa - Text message poor customer service

Text message poor customer service

Modish Nail Spa - This is literally less than 24 hours from the service.

This is literally less than 24 hours from the service.

Modish Nail Spa - Inside

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Inside

VIVA NAIL SPA - othersalons - Updated May 2026

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