Riley was very kind and patient with me on ordering my juice/smoothie I was asking a lot of her and she was awesome read more

Really disappointed because my bowl was great. The fruits were fresh and it's a decent portion for a small. It was super refreshing on a hot day after a long shift. As someone who has spent about a decade in food service/retail, I find it absolutely appalling when businesses have only ONE person on staff. And the one person on shift not even able to conduct refunds if necessary? A customer got upset over the wait and wanted a refund, but the young lady was not able to fulfill it without a manager. Most of the negative reviews for this location involve wait times. I waited a long time for a bowl, but the girl working was stuck by herself, trying to fulfill orders that took place before she even got there. Orders would also take ME forever if I was running back and forth to handle in person orders, and then start on their bowls, then have to deal with disgruntled door dashers, and then deal with more online order all alone, etc etc. People took out their frustrations on things that were beyond her control, (mind you, she had only been on the clock for about 20 minutes now) and as someone who has been in her position before, I truly felt for her. She did not deserve to feel overwhelmed and be mistreated because this business failed to properly staff their store. Considering this is a high volume area and that Vitality Bowls has over 100+ locations, seriously do better. Proper staffing allows for better customer service, more efficient flow and delivery of product, higher customer satisfaction, and higher employee retention. read more

Vitality Bowls - small build your own--cacao base, strawberries, banana, kiwi, honey, granola, cacao nibs - Acai Bowls Near Me - Mountain View, California

While it is expensive ($15+ a bowl), each bowl is made with fresh ingredients and tastes fantastic. I have never been disappointed and I am always satisfied. My "go to" is the tropical bowl with chia seeds mixed in, almonds, granola, strawberries, kiwi, and mango on top. It's the best! The service is made up of teenage girls, who are friendly and polite. I don't generally eat in-house, but I see a lot of people enjoy the little tables inside and outside. read more

Vitality bowls has an issue with consistency. I like my smoothies to be thick and smooth, instead of icy and watery. For this reason, I've stopped going to certain vitality bowl locations. I came to this location one time and enjoyed my smoothie. Will be back again! read more

I haven't returned to this place in quite a while, and I'm disappointed to see it has declined. First, they need to fix their menu board--it's incredibly difficult to read (blue light over blue and purple text). I had to take a photo to decipher it. Secondly, $13.99 for a medium bowl with bananas and a couple pieces of strawberries, probably adds up to only one whole strawberry, seems over priced. The acai wasn't icy enough. I won't be back. read more

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It took 45 minutes to make my in-store order and they charged me for extra but did not give me extra granola. Need a refund.

Great location for Acai bowl and friendly faces. It's is tucked away on the castro near starbucks.

Looks disgusting with all the green sauce, taste bad, and the potatoes tastes like it has pesticide residue on it. Much worse than sweetgreen read more

Smoothie and acai bowl place that has acouple of locations across the South Bay. I Tried a variety of their smoothies. Ingredients seemed fresh and i liked some better than others. The one thing that differed between the 3 that I had was the consistency of the smoothie itself. Prices are on the higher end and couldn't see myself coming here on a daily basis for a $11 smoothie. Service was decent seemed like there was only one person for both taking the orders and making the drinks. Luckily it was slow so there were no problems. My favorite out of the three was probably the matcha smoothie. Maybe they could incorporate some more whole Ingredients into the smoothie for a more filling and satisfying experience. read more

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Came after a pickleball session for something refreshing and tasty. Ended up getting the nutty bowl because I really enjoy peanut butter and bc gainz. Unfortunately the bowl didn't really have any peanut butter that I could taste :(. The granola, bananas and acai was good otherwise but the lack of the nutty taste was a big disappointment. Service was friendly and attentive while ordering. Not sure if I would come back since these bowls are pretty expensive normally and I was let down. read more

Vitality Bowls - Nutty bowl - Acai Bowls Near Me - Mountain View, California

Customer service was lacking. No greeting or thank you when I got my order. Literally the bare minimum? Can't speak on the bowl as I got a bottle drink but I don't make it a point to patron places that stare like I'm bothering them read more

Levi provided great customer service when I placed my order online. Anything they ran out of she made me aware when I arrived to pickup my order and provided great recommendations for alternatives. Food was really good and is my go to place when I need that fruit fix. read more

Pretty alright açaí bowl - not super thick, but not watery either. The bowl did take a hot second to make, but I get that they make every one after the order and fruit has to be cut up and all. I did notice that compared to the store in Sunnyvale, they didn't have as many options available for extra toppings. It'd be cool if they had hemp seeds or almond butter, etc. read more

Vitality Bowls - Nutty bowl - medium - Acai Bowls Near Me - Mountain View, California

I've been to other franchise branches of Vitality Bowls and I have to say: the two women working here were exceptionally personable and nice. I came in after a Kaiser visit, feeling a little sorry for myself for being under the weather for over a week, and just asked the woman at the counter for a recommendation for something that would make me feel better. The menu is WAY too big for me: I get overwhelmed easily. I just wanted something tasty and healthy. She recommended the Warrior Bowl which was great. It was made with care and given to me quickly. I had a very nice experience overall and feel like I did get myself something that would help my immune system. The prices are up there so not something I can do often, but thank you for offering a good product and interaction. read more

Stopped by recently for a smoothie and a pb n j toast. This ones a hard call, good food and a great product but slow service? Literally my buddy and I were the only ones in the place and it took half an hour to make two smoothies and two pieces of toast. Granted it was really good, but it was really slow getting it. Honestly I do make it faster at home. It was just a off groove? The person who took our order was very kind and accommodating. Took our order promptly, then it went to a crawl. The smoothie was very good. The peanut butter and jam toast with bananas was very good to really good. Both products were good, the time it took excessive? Would of been a five star review except for the really long time to get it. 5 stars food, 3 stars service. 4 Stars - expect a wait 00827 read more

Vitality Bowls - peanut butter and jam with bananas, chia and granola... - Acai Bowls Near Me - Mountain View, California

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Vitality bowls had the right açaí to satisfy my tastebuds, but I wasn't too wow-ed by my overall experience. We came here on a weeknight and had no wait. I expected prices to be steeper since we were in the heart of Mountain View, but I felt like $13 for a small bowl plus 75 cents per additional topping was a bit much. We got a kids bowl (which was an okay portion) for about $15 including extra toppings, tax, and tip. I liked the texture of the açaí but felt like toppings were a bit sparse (I think there could've been more strawberry and could barely make out the honey drizzle). Staff were pretty friendly and got our order out quickly. Overall was pretty satisfied with my experience but have had tastier açaí for better value. read more

Vitality Bowls - Kids Açaí Bowl - Acai Bowls Near Me - Mountain View, California

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Service is so fast! and the food is worth the wait as they make it fresh everytime. really appreciate the customer service too levi is great! read more

The first thing you will notice is that their menu board is quite hard to read. Both because of the poor color choices and also because the glare from the sunlight. If you manager to read it by squinting really hard, you will notice the prices are exorbitant. They better be serving the world's healthiest, most tasty bowls at those prices. I mean 15/16$ for medium sized banana plus chia seeds on oatmeal or whatever else is pure daylight robbery. Finally if you are totally out of options and have decided to eat here anyway and you place the order, welcome to the most entitled, slow and lazy workers you will ever find. Seriously with even absolutely no traffic (which is unsurprisingly the case for most of the time), they take ages to get anything prepared. And it's not as if these bowls require that much effort. Lower paid employees at Jamba Juice prepare these same bowls in a faction of the time. read more

Great açaí bowls! So much goodness packed into each bowl and I love all the fresh fruits. The dragon bowl is very refreshing but I like the superfood bowl more for that classic açaí taste. They serve savory items now like, salads, grain bowls, wraps and toasts. The chicken pesto grain bowl is really filling. The superseed avo toast is a good choice too. read more

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Love love LOVE Vitality Bowls! The food is super delicious, I love how they have so much variety when it comes to superfood powders and toppings! My favorite menu item is the Green Bowl, super underrated! I will definitely be coming back! read more

Vitality Bowls - Green Bowl - Acai Bowls Near Me - Mountain View, California

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Horrible shakes and service. Tasted watered down. When we approached them to resolve the issue they refused to give us a refund and did not offer to remake our shakes. I think this place needs a reboot or something else in its place. read more

Sadly disappointed by this location/the smoothie I received yesterday. I'm familiar with the brand and have frequented their OC locations and have always loved their smoothies and acai bowls so was expecting something similar. Opted for the Go Green smoothie and it was so watery (usually their smoothies are thick and creamy!) and not well blended. It also just tasted like super sweet almond milk with big chunks of date, so maybe the ratio of ingredients was off? This specific experience/smoothie was definitely 2 stars or lower but giving them 3 because I do love the brand and hope they achieve better consistency across the different locations. read more

This is a great Vitality Bowls location. The best one I have ever been to. Levi is the person who works in the morning and she is just amazing. Always happy, always smiling and very efficient and attentive. The Superfood Bowl here is...wait for it...SUPER! All thanks to Levi. read more

Recently, the bowls have been getting worse and worse. I like this location because it is close by. They used to fill up the bowls to the rim or at least decent. For the last 4-5 times, the bowls have been getting less and less. I keep thinking "Oh maybe they will fill more this time". But gave it so many chances. I don't think it is happening and I don't know if I will come back to this location. read more

Vitality Bowls - The medium has turned to a small. - Acai Bowls Near Me - Mountain View, California

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The morning staff is excellent. They continue to fill the bowl to the top. There was a team member over the summer who was just lovely with her demeanor and customer service but she must have gone back to high school. Both of the girls who work in the morning these days are great. They prepare a great bowl and they're friendly. read more

Vitality Bowls - 1 inch below the top - Acai Bowls Near Me - Mountain View, California

Super busy location here. Its small but it's always clean! I recommend ordering online through yelp or other food service apps and just come to pickup. Probably why their location is smaller too. I always get the Nutty Bowl but for some reason this location always has multiple frozen chunks. maybe because they are super busy.... Its not that big a deal just a little annoying to get a bite of it. read more

Levi it's just amazing! She gives the best service and it's always smiling and very warm and somehow even remembers your name! And the açaí bowls are wonderful too read more

Delicious. Order ahead to save long wait times. Last time I was there, it took 20 minutes despite being one of two people waiting.

Standing in line "Sorry were closed right now we stop taking orders at 7..." But you're open til 7:30 haha read more

Vitality Bowls - Acai Bowls Near Me - Mountain View, California

Delicious and made to order so very fresh with lots of options. Nice place to sit and enjoy. Helpful server who explains options. Yummy

I've been coming here since they opened that it's always changing. It used to be better. For the last year or so I feel bad for the young people who work here because they're slammed with orders at times and can't keep up, with only one person working. Must be stressful. I also wonder if they make orders as they come in, in order. I'm sitting here waiting for my bowl almost 20 minutes after the app said it should be ready. I know it's not a sure thing, but like, maybe change your app or try to make sure it's a little more accurate. This happens every single time the last few months. I'm hoping the owners or manager make sure there are always 2 people here, especially since the weather is warming up. I also understand that people call in sick sometimes. read more

Took so long for them to come out w the food, everything tasted horrible and it's so expensive for such bad tasting smoothies and bowls!

love coming to this place every morning, the customer service here is great, theyre seasonal apple cinnamon bowl was amazing wish it was here all the time. Also the manager is really nice, asked for recommendations and she did exactly that read more

The employees were so kind and took my orders quickly. They answered all the questions I had and made my bowls to perfection. The service and experience I received was well worth it and I will be returning! read more

owner/manager(im not sure of their role) was being rude and yelling at workers while i was there. honestly not a place i want to support if they work under those conditions. that's probably why they took so long with my order. do better. read more

This has to be the worst vitality bowl store. Theres teens working which don't know what they're doing half the time. And because of that reason- I gave them multiple chances. They're inconsistent with adding toppings, which if I'm taking off several toppings, and in return, adding one different topping I don't understand why that's an extra $1? ridiculous. This was my fault for not checking. However, I ordered the avocado toast and when I get home- It had raw, not even ripe avocado, which were hard cut up in cubes. Like a five-year-old made it. The didn't mash it. And on top of that raw avocados are not good. And they charge $10 for one piece of toast. Waste of money. And I didn't even eat it. I have to remind them to blend their açai bowls or there is big chunks of ice in it. If you have a blender use it properly! Be careful when you order bowls because most of the time it is not filled to the top. They're very skimpy with ingredients and filling bowls to the top. And they're expensive. And this economy everyone is trying to cut cost however, Reminder- if your products aren't satisfactory, you won't have any customers. And you literally have to stand there for 10 minutes before you get any help. Today I go in and they mashed the avocado on the toast and left off the pumpkin seeds? So basically you gave me one piece of toast with mashed avocado for $10? And why does a customer have to remind you what ingredients go on your items. I Come out of my way to come here. So disappointing. I should be asking for a refund. read more

Vitality Bowls - This is supposed to be avocado toast. However, I'm getting chunks of raw avocado, not even ripe! . And they couldn't even mash it. Insane! - Acai Bowls Near Me - Mountain View, California

I LOVE VITALITY BOWLS. The bowls always are so delicious and scrumptious, the perfect breakfast or snack. The service can be iffy except for when Hanna makes my bowls and rings me up. Hanna is a true STAR ! Also the music is always so good! read more

Vitality Bowls - Acai Bowls Near Me - Mountain View, California

Very depressing staffs and inside. Visually energetic but energy inside is dead. Came in there to get some energy but got depressed right after. Ordered something supposed to be like ginger, orange, carrtos and kale? I do not taste any orange or ginger. This straight up carrot and water. Taste like 2 bucks carrot juice from grocery store. Taste even bitter and rotten. Carrot might have spoiled. Also it was luke warm. Almost spited it out after one sip. And I couldn't eat it I threw them away in a garbage. Too much red flags. Never coming back. read more

Vitality Bowls - I don't taste any orange or ginger. Taste straight up water and carrots. - Acai Bowls Near Me - Mountain View, California

I've been going here for a while now. If you told me I would be rating this place 5 stars I would have laughed in your face. I had a terrible experience at first, the staff was rude and the bowls were mediocre and not filled up at all, maybe it was just the old staff. Anyway, wow! This place has improved. I decided to give it another chance a couple months ago and now I can't stop going. My husband and my kids all come here and we all talk about how it's the same girl working in the back - but let me tell you this- every time I see she's working my bowls always come out fruitful and over par, my wraps always have the perfect proportions, and my smoothies never chunky. She lights up the room and has given me the best recommendations (I didn't even know what Graviola is and she explained it perfect to me!) Every time I see "Server: Heart Tena" on my receipt I know I won't be disappointed! This place has definitely improved and that sweet girl is always so kind and welcoming to customers (Although I do feel bad for her because it does get busy but she manages to pump those orders out while still making her bowls look good). My family and I only order when we see she's working because it's just so good! (And I don't want to risk another bad experience) I recommend this place! If you're looking for some place to cool down, or even just a little treat this is the place! My favorite: Superfood Bowl read more

BEST AÇAÍ IN THE BAY!! I absolutely love vitality bowl, it is the best açaí I have had outside of Hawaii (and honestly better than some I had the last time o was there). The Nutty Bowl is an absolute must - creamy, fruity, and just the right amount of crunch and sweetness from the almond honey toppings. I always add strawberries on top too! read more

Vitality Bowls - Nutty bowl - Acai Bowls Near Me - Mountain View, California