I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

I am 74 and use a walker. From the moment I entered, the optician and owner ignored me and gave me…read moresubpar assistance, while they helped other customers who had entered the store after me. The fact that I had made a 2:30 pm appointment was meaningless. When I asked if they accepted my EyeMed insurance they say they did, but when they saw the plan was affiliated with Medicare, they charged me full-price rather than dealing with the paperwork it would involve. After sitting for quite some time while they waited on every other customer in the store, they selected what looked like children's eyeglasses for me to try on because my face is on the narrow side. Maybe I appeared disabled and not cognizant of what was going on. Due to my poor treatment, I couldn't wait to get out of the circus like atmosphere of the store and leave. I paid $140 out of pocket for a rushed exam and a headache that lasted two hours. All in all the experience was a nightmare and I look forward to buying my glasses at Warby Parker where I hope they will be more sensitive to me and my situation.

Helpful, kind, and good vibes. Will continue going here for eyewear…read more Thank you! - David

I cannot understate how much Paul helped me out this afternoon. I was in town for work and…read morecompletely forgot my contacts at home. I am incredibly blind without them and was pretty worried as it was getting late. Right when I called Paul immediately tried to help any way he could. I sent him my prescription and he was able to provide me with some contacts that really came in clutch. The customer service here is unmatched.

I'm a repeat client and he is always kind and has a great selection of glasses. He doesn't take…read moreinsurance but the price is always right 2 for the price of one you can't beat that and you can use your flex spending. He can make your glasses there and they'll be ready in a couple of hours. If he doesn't have your lens he will order them and will be there in no time at all. I just bought my first pair of glasses with progressives, yes we will all get there some time in our lives lol. I'm now stylish af and can read fine print haha( see pic for my red pair) he will let you know what fits your face and what's best for your prescription. You must visit Michael it's a no brainer! Fyi limited hours on Saturday 10-1pm not open on Sundays. Support your local community!

I fairly recently visited Michael for the first time and I quickly discovered his integrity,…read morepatience, generosity and kindness. When I went back with what seemed like a problem with the main (graduated) pair it turned out that the prescription was a little off. He did not charge me for the new lens (based on a new prescription)! In passing I had mentioned that I realized I didn't really like the reading glasses after all, and he exchanged the frame, again without charge. He knows his business and values his customers, and I am now a loyal one.

Christos at Soma Optical is hands down the best optician I have ever met. I have worn glasses all…read moremy life and have purchased eyeglasses from opticians all around Boston and in the various cities I've lived in across the country. Working with Christos was by far the best experience I have ever had. With other opticians I've found that they tend to just say "yes" to whatever you pick or to base their recommendations solely on style rather than paying attention also to fit and functionality. I inevitably left with glasses that never felt quite right or kept slipping down my face despite paying hundreds of dollars. Christos, on the other hand, is a true expert who knows how eyeglass frames should fit a face for maximum comfort and functionality while still working to find the best-looking frames for you out of his vast selection. After purchase, he is also meticulous about adjusting the frames for your face. Unlike other opticians, he actually has an opinion and can help you figure out how the frames ought to fit. And unlike most of the opticians I've purchased from in the past, he's genuinely skilled at adjusting frames and will really work with you and keep tweaking until the fit is *exactly* right. After my experience at Soma, I refuse to purchases eyeglasses from anywhere else. This is a true gem of a store and I plan to recommend it to anyone who will listen.

Simply superb and incredible. Top quality and unique frames, in all kinds of interesting styles…read more Not to mention a very pleasant environment in which to browse and shop. But the real star of Soma is the service. I am not exaggerating to say they go so far beyond the call of duty, it's almost unbelievable. Seriously, I am telling the truth. (And if you think I am prone to hyperbole or false niceness, just read some of my other reviews on Yelp.) In summary, my wife and I buy everything optical there and will continue to do so. They are great. Highly recommended without reservation!

I had a great experience at EyeBar. They treated me like a friend with warm customer service from…read morethe moment I walked in the door. Dr. LaMalva is extremely knowledgeable and it was very apparent that she put my interests first. Very friendly staff. I walked out with a much improved subscription and very stylish new frames. I would recommend to anyone!

Very easy to communicate with optician. Had an issue with my frames that they were able to resolve…read morein a timely and professional manner.

Such a homely and calming place! The couple who owns it is very knowledgeable, they gave me a…read morethorough exam and then provided me with free contacts to practice! They even let me come back every day for over a week for more practice!

I've been a patient of Dr. T for the past 30 years (since a college student) and have never written…read morea review for them. Dr. T and his wife, Dr. Ratan are such a dynamic duo who are kind, friendly, empathetic, professional and witty. They are very accommodating to my very difficult eye prescriptions (extreme near-sightedness, far-sightedness and astigmatism) and give me the best solution for a clear vision without incurring unnecessary prescriptions for my needs. I just found out they'll be retiring soon and they'll be fondly missed. I wish them a very happy retirement and enjoy time with their family for the next chapter of their life. Thank you so much for all these years taking care of my eye care problems!

Amazing experience. My lense popped out and I walked in hoping for help. They fixed it on spot…read morewithout charge. I will be switching here for all my glasses-related business.

Went today to have them look at my eye glasses frame was bent. Once I walked in I met Paul who very…read morequickly was efficient and said I will take a look. In no time he came with my repaired glasses. They are just like when I bought them very nice. I recommend very much.

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

The staffer who helped me took HALF AN HOUR to figure out the system, argued with me when I asked…read morehim to ask for help after 20 minutes, and finally let the manager take over ( who should have stepped up the minute she saw he was having trouble). I may not return for the next pair I need. Such a hassle.

Why is Felix's hair so glorious?! Why is Aaron so accommodating and attentive!? Questions for the…read morephilosophers I suppose! Or actually for the fortune patrons who solicite this establishment. I came in to get a pair of non gas station sunglasses that didn't disintegrate after two uses. Literally I've had glasses spew screws and fall off my face while driving and infinitely more tragically while watching the third and final Hobbit installment in theaters. (Rest in peace Kili, your sacrifice will not be forgotten!!) Anyway the point is I obviously don't like spending a lot of money on my eyewear. However the styles and service at this place had me willing and ready to change my ways and risk it all. The result?! Got some slick behind sunglasses and can't nobody tell me nothing. And these bad boys gone stay on my face, whether I'm scooting down 90 head bopping to Michelle Branch or getting misty eyed over Annie Lennox's Into the west as I salivate over a literary masterpiece. I suggest you get over here and get on my level.

Dolly and Danny have been amazing since the first day I walked in to Cohen's Fashion Optical. I…read morecame in just to browse, and they were more than helpful assisting me with trying on different frames that would fit my face & prescription. I took a bunch of pictures, and had time to sit and think on it. They gave me plenty of time to try many different frames with absolutely NO pressure on purchasing, which I really appreciate. They know they provide an extensive experience, mid to high-end options with excellent service. They have Cartier, Tom Ford, Miu Miu, Versace, Gucci, Ray Bans, and many more. After a couple weeks, I couldn't get this one frame out of my mind that I absolutely adored. I returned to order them, and they again let me try more frames & sunglasses, just to make sure. My heart was set on these Barton Perreira frames, which I hadn't heard of before, but I learned are handmade in Japan. I found the perfect frames for my face & personality, and they were more than happy to put an order in. My order was ready in about a week! They also have every type of lens if you have a higher prescription and need specialized lenses. They gave an amazing price and I'm so happy to find & support this business. Cohen's Fashion Optical on Boylston has top of the line designer frames, and glasses for every budget. Dolly & Danny couldn't be nicer and more welcoming. If you're looking for glasses or sunglasses, prescription or other, they have it all here. If you are picky or indecisive, they will help you with their 44 years of combined expertise.

I was referred here by the Cartier store, which is just a few blocks down. Dolly was able to take…read moremy broken Cartier sunglasses and repair them in a matter of 5 minutes- free of charge. I cannot recommend this store enough, I will definitely be coming here for my next purchase. Excellent people !