1. Visiting Angels

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Garden Grove, CA

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Visiting Angels

5.0 (3 reviews)
Open • Open 24 hours

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1 year ago

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Heartland Hospice

Heartland Hospice

4.3(6 reviews)
2.3 mi

Heartland Hospice, serving Orange County, CA was absolutely outstanding from the first time they…read morecontacted us to the very end. They honored my mothers wishes, always spoke to her respectfully, yet straightforward, when needed. Their care plan was comprehensive, they told us what to expect and when something new came up they reworked the plan with us. Every single person we came into contact with was wonderful, caring and loving. Honestly, we could not have taken care of our 85-year-old mother, who had pancreatic cancer, without them. Pain management is number one with this disease, second was symptom management and the third was taking care of her, and our, unique emotional and psychological needs. My mother was very religious and this was of ultimate importance to her. It is making me cry right now writing this because I am so happy in how they addressed this with her. The nurses and the chaplain listened to my mom intently to understand where she was in her journey. Celia Hansen, set up coordinator and Kathleen Hoff, NP, were great! Elva Beccerra, Social Worker, understood our family dynamics and most importantly our mother's wishes. Mayra, mom's Bath Aid, showered mom making her feel as good as possible; joking with her while bathing, washing her hair and keeping her safe. Lynn was fantastic, experienced and she came right at the most needed times to solve issues. Dom was amazing, relieving anxiety and pain. Rosie was someone my mom talked to a lot in the middle of the night to advise on what to do next and we thank you for that. The way the team handled communication was phenomenal. Thank you to chaplain Stephen for your kindness and words of hope and faith. Vera Scott was just super, as mom's RN case manager and is truly one the best nurses we have ever seen! And, we are both in the medical field with high expectations. Vera is dedicated to end of life care; she is very intelligent, unbelievably kind and patient. Thank you for being at my mom's side the whole way comforting her so she could pass on the way she wished. From the bottom of our hearts, we THANK YOU Heartland Hospice, Linda & Mary Ann

I would call this "business" HeartLESS Hospice. If I could give no stars I would!…read more When my mother needed hospice care during her final months, her physician handed us a couple of brochures. We contacted this place and only signed because the in-take nurse was so kind and helpful during the process. Sadly that was the only good thing. This hospice only cares about saving $. One package of wipes per week - even though more was necessary. I had to threaten legal action to get pain meds for my mother when she developed shingles 10 days before her death. This hospice would send our different nurses each week - I later found out they hired temporary nurses from an agency because good nurses wouldn't work for Mario and his friend in Human Resources. Very poorly run company with no real oversight from their corporate offices. Would never recommend this heartless place for anyone who has loved ones in need of hospice care. PS - the one good nurse quit. Sadly my mother passed before we could switch hospices.

Visiting Angels - personalcare - Updated October 2026

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