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BrightStar Care

4.6 (11 reviews)
Open Open 24 hours

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Recommended Reviews - BrightStar Care

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1 year ago

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Lori K.

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1 year ago

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Lori K.

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1 year ago

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Lori K.

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1 year ago

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1 year ago

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Lori K.

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2 years ago

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Biju K.

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1 year ago

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Lori K.

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2 years ago

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2 years ago

They consistently exceed expectations in serving their clients, demonstrating a commitment that goes the extra mile.

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7 years ago

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7 years ago

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Ask the Community - BrightStar Care

Review Highlights - BrightStar Care

I have had the chance to work with Lori and her exceptional team at this BrightStar location for over 1.

Mentioned in 2 reviews

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Fountain Valley Post Acute

Fountain Valley Post Acute

2.6(10 reviews)
3.7 mi

I am currently at Fountain Valley Acute Rehab Center after my knee replacement surgery, and I…read morehonestly can't say enough good things about this place. The entire staff is unbelievably attentive and genuinely focused on doing what's best for their patients. You can feel that they truly care. I especially want to sing the praises of someone who goes well beyond the call of duty -- Kelton. He is a good young man with strong values, a great attitude, and real compassion for the people he helps. Employees like him are what make a rehab center not just good, but excellent

My wife's uncle was placed here a couple months back. He was on the 3rd floor and had a roommate…read more The front desk looks amazing since they upgraded from Manor Care. However, I know they are still making changes since the building if I am not mistaken under new ownership. Anyhow, upon arriving to his floor, there were CNAs and the nurses desk near by to see if we had any questions. The staff did get his room ready as he did have Enhanced Barrier Precaution isolation. So we are thankful for that. The food was good and the care was okay. I wish the staff was a bit more attentive instead of hanging out in the hallways having conversations about their personal lives. In that setting, it was a bit disappointing and unprofessional. We visited in the 3 weeks he was there, and no major red flags or concerns on our end. If I was to be asked if we would readmit him there again, I would look around for options first before opting to go back. Thank you to the team that did take care of him, and ensured he was safe to come back home! Not ever nursing home is the same or has a horrible back story! Ours was just okay... and I am happy to leave the 3 star review for services.

Park View Estates Assisted Living & Memory Care

Park View Estates Assisted Living & Memory Care

3.3(24 reviews)
3.4 mi

Parkview and it's employees are AMAZING. I am visiting my mom from Oregon. I've come to see her for…read more5 days. It makes my heart full knowing, what a beautiful community my mom lives in. The care she receives is top notch. Every single employee knows her name and the names of all of their tenants. My mom feels like she is in her own apartment with all the amenities of resort loving. I cannot thank everyone enough for your wonderful caring hearts. I will leave here, knowing that my mom has the best life, and is in the best hands. Thank you, Louise Rose, One of Sally's 5 girls.​

DON'T GET FOOLED. My…read moremother lived in the Memory Care unit at Park View Estates beginning in November 2024 and ending in early December 2025. Based on our experience, there are issues families should understand before choosing this facility. Yes -- the facility is attractive. At first glance it appears bright, clean, and well maintained. Unfortunately, that does not necessarily translate into consistent care. State licensing records from 2021 show that the Park View's Memory Care rooms included emergency pull cords in resident bedrooms and bathrooms, as required by state regulations at the time the facility opened. That same report also stated that all residents would be provided wearable alert pendants to be worn at all times. Even the brochure we received when visiting the facility clearly stated that the suites were "equipped with an emergency alert system installed for summoning help from your care team." However, when our mother lived there beginning in November 2024, we did not observe functioning emergency pull cords or call buttons inside her Memory Care room. The locations where pull cords would normally be installed were covered with electrical plates (see photos). They did offer wearable pendants, but they are not mandatory and there is an upcharge (an additional monthly fee). The only fixed emergency call buttons we observed were located outside the resident rooms in the hallway (see photos) which do not satisy State regulations related to in-room call systems. Because of these concerns, we filed complaints with the California Department of Social Services (CDSS) in March, May and September 2025 regarding the emergency call system. In January 2026, CDSS sent us their investigative finding. The investigation found that the facility's call system does not operate from residents' rooms. After we raised these concerns and pursued the state complaint process, our family was subsequently served with an eviction notice. Ultimately, even though it was traumatic for my mother to leave her newly found friends, we chose to move her to another facility that has a functioning in-room emergency response system. Another issue families should understand involves Park View's Medical Director. This is the person whose opinion can influence whether a resident is allowed to remain at the facility or be evicted. We learned that the Park View Medical Director also serves as a medical consultant for a law firm that represents assisted living facilities against residents in resident-related disputes. This dual role, in our view, raised questions regarding the independence of the medical determinations affecting our mother's residency. Also. if you do rely on the pendant system, in our experience, responses were slow and there were many occasions where we either had to call the front desk ourselves or drive to the facility to resolve an issue. Families researching this facility on the CDSS website (and everyone should do this) should also understand that complaint investigations can take a long time to appear on the State's public licensing website. For example, the most recent investigation posted in February 2026 concerned health and safety issues alleged to have occurred in 2023, roughly three years earlier. We currently have several complaints that are more than six months old that still have not appeared on the public site. My advice is to look carefully at reviews that discuss response times and quality of care, not just comments about how clean or attractive the building appears, which will seem favorable to short-term, visitors (i.e., those not needing service in the middle of the night). There are simply better choices available for your loved ones than Park View. Especially if they have needs beyond room and board.

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Park View Estates Assisted Living & Memory Care - THIS IS THE COVER PLATE BY THE BED WHERE THE PULL CORD OR PANIC BUTTON SHOULD BE - IT'S NOT.

THIS IS THE COVER PLATE BY THE BED WHERE THE PULL CORD OR PANIC BUTTON SHOULD BE - IT'S NOT.

Park View Estates Assisted Living & Memory Care - THIS IS OUTSIDE THE ROOM. THIS DOES NOT MEET STATE IN-ROOM REQUIREMENTS

THIS IS OUTSIDE THE ROOM. THIS DOES NOT MEET STATE IN-ROOM REQUIREMENTS

Park View Estates Assisted Living & Memory Care

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ManorCare Health Services-Fountain Valley - Thank you card from family

ManorCare Health Services-Fountain Valley

2.8(131 reviews)
3.7 mi

This place could be better if they had more staff assisting the patients. They take too long to…read morecome around when the ring bell is called. The receptionist is very nice and welcoming always. Some CNAs are very nice and helpful but those who have a lot of work overload you can tell they just are in a rush to get to every patient to be able to finish their runs. Management needs to work better with getting more help so each patient doesn't go longer than 20 minutes without getting helped.

For the most part, Manor Care is a lot like most Care facilities. The staff is nice and…read moreconscientious. I guess they only know as much about the patients as they read in the chart. What happens when the chart is inaccurate? No one was injured permanently, but once the error was found it really made a difference. My husband is not the type of person that fits in the care facility "mold". she's been a diabetic since age 12 and he's now 69. He manages his diabetes with diet. Esperanza, the dietitian, came and checked in, but their diet did not aide in keeping his sugar at a reasonable level. Like I said, the staff was personalable and conscientious. My recommendation if you have a lived one in any Care facility, be vigilant of their care, diet and medications. Not everything transfers from the hospital.

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ManorCare Health Services-Fountain Valley - Thank you card received from the family.

Thank you card received from the family.

ManorCare Health Services-Fountain Valley - Thank you card from a resident's family.

Thank you card from a resident's family.

ManorCare Health Services-Fountain Valley - Here's my bag with my name tag-curries and naan(Indian bread) with fruits- berries.

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Here's my bag with my name tag-curries and naan(Indian bread) with fruits- berries.

Magnolia Palms, Senior Care - Bathroom curb has been removed to allow residents to be rolled in and out of the shower, safely.

Magnolia Palms, Senior Care

5.0(6 reviews)
1.6 mi

We had my mother stay at Magnolia Palms to regain her strength after a long hospitalization from…read moreHoag and a skilled nursing facility and had great care. Kim and Chris made my mom feel right at home, and the caregivgers were great with her. The home was very clean and the meals were excellent! My mom's only complaint was that she could not enjoy the meals because of her diabetic meal restrictions. Kim got our mom strong and independent to return to her home. We highly recommend this board and care. Thank you!

Never expected needing to find a board and care facility for my family member. It was a transition…read morefrom rehab to home. This was all new to us - how to find a place and find a place we like. Our placing agent recommended Magnolia Palms. We end to check it out and the owners Kim and Chris were very patient with myself and my family. They answered all our questions made us feel at ease that my family member will be well cared especially since we were not local. Setting up the contract was pretty straight forward and they are electronically savvy. The facility is brand new very comfortable. The rooms are pretty good size and very clean. The staff there was very attentive and addressed all needs. We lived up north and never worried about our family member's care. We were extremely happy and felt they treated us like family. If you are looking for a place for your loved one and want them treated like family, consider here!

Photos
Magnolia Palms, Senior Care - Beautiful private suite

Beautiful private suite

Magnolia Palms, Senior Care - Open and bright kitchen

Open and bright kitchen

Magnolia Palms, Senior Care - Inviting Family Room

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Inviting Family Room

BrightStar Care - homehealthcare - Updated May 2026

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