This particular branch of Visiting Angels is extraordinary. My mother was in their care 24/7 for 2…read more1/2 years, and they made sure the caregivers were perfectly matched with my mother. If there was an issue with a caregiver, and I asked for a change, they would change the person out almost immediately, and replace the caregiver with someone who would be a better fit for my parent. The caregivers were amazing in that they worked as a team, and helped my mother at every turn. Also, they would take her out to the park, shopping, doctors appointments etc. My family deeply appreciates this branch of Visiting Angels, and the amazing care they provided for my mother.

From the owner: We are a non-medical, 24/7 in-home care provider, who can customize the schedule for each client…read more We do companionship, take clients on errands, light housekeeping, overnight care, laundry, take clients to doctor's apt, prepare meals, and provide respite for families.

Do not use this company. They are constantly trying to change my mother's scheduled caregiver, not…read morebecause she can't make it but because other employees often call off. Instead of having a backup or sub they try to take my mom's caregiver away to cover for the other employees which inconveniences us and alters my 95 year old mother's schedule. At the same time the visiting angel employee is often combative, does not listen to our instructions. (You can not only do what a 95 year old with dementia requests when it isn't in her best interests). Would not recommend this company. There are other options out there.

I highly recommend Visiting Angels helpers, especially La'shaunda who is always on time and…read morecheerful. She has been an excellent and professional help with my 91 year old husband who adores her. She is very knowledgeable in home care...dressing bathing and all around care.

An absolutely horrible sequence of caregivers for my disabled mom with early onset of Alzheimer's…read more The incredibly unqualified and inexperienced, 20-something "caregivers" took advantage of my mom's memory difficulties to not to any of the requested care, all the while marking off on their accountability sheets that they had provided the requested care. They sat on her couch scrolling their phones, lied about not having access to the laundry room, and the made her even more afraid to have them wash her hair than she was in the beginning. The office has not resolved my complaints and request for at least a partial refund in over 6 weeks. Visiting Angels basically stole from my mom, whose only income is social security, for the two months we tried to get them to provide the services they promised in the care plan we requested. Run, don't walk, away from their slick sales pitch. There is nothing compassionate nor caring behind Visiting Angels' facade.

As stated by others Ann Arbor management is arrogant and inexperienced. This is not a group of…read morehealthcare professionals that are certified or credentialed. They will solicit a contract and are absolutely negligent in providing service. No care plan written and discussed with the supposed health aide. They are taking on medical care that they are not trained nor skilled to perform, it is simply a money grab. I believe the national company has high standards but individual owners such as Ann Arbor lower the standards and poorly represent them.

Visiting Angels is a great place to work at, its family oriented! They treat their employees great!…read moreThe best job I ever had been with them for almost 5 years!

During the Corona Virus they offered free--free grocery shopping for seniors. I am 76 and wife over…read more65;-). We really appreciated the service and the thorough way they treated us. I would recommend anybody looking for home assistance talk to them. We certainly will if there is a need... Thank you Shelby, truly appreciated and we hope to meet you someday.

An amazing place to work! Everyone truly cares about the clients and their employees. They treat…read morethem like family.

Very expensive substandard care. My mother hired visiting angels thinking they would helpful to her…read morein post surgery recovery. She also has dementia, I thought the extra help and hands around the house would be a good thing for her. Not only does this company over work their caregivers do to the 9,000 per month my mom is paying for around the clock care they pay them minimum wage. Maybe it's because of this that they turned out to be nothing more than glorified babysitters. I found out they have Zero dementia training after questioning one of the better still substandard caregivers, and no medical training whatsoever. DO NOT HIRE!! COMPLETE RIPOFF

Visiting angels has been heaven sent. We received 24 hours a week. They are so helpful with my…read moredad.... Who can be a challenge. I feel though they are operated by a politician I have opposing views with it shows we can all come together and care for each other. The office staff is amazing. Anytime I need help they are on top of things. I don't know what I would do without visiting angels

Signed up to have care for my mother two days a week. In between the time I signed the contract…read moreand when they were to come out for the first time, my mom ended up in the hospital, subacute rehab, and ultimately, a care facility. They never came out to see her as she was not there. I had to cancel the service and was still charged "per the contract". They charged me for two days of service even though the first week they were only going to see her one day (because per the contract they were going to start seeing her two days a week). The gentleman from billing that I spoke with (Joshua) was not empathetic nor very compassionate, all about the contract and what we signed. Not remotely caring that we were cancelling because she couldn't come home again. I would think carefully before hiring this company to care for your loved ones. They actually did not seem to care.

Great company, amazing workers! Wouldn't choose any other company to be a part of! Give Visiting…read moreangels a call!

I have worked for the company for half a year and I absolutely love working for them. The clients…read moreare wonderful and the bosses really listen.

This agency seems to really care about there clients. Everyone that has been out to assist my Mom…read morehas been professional, courteous and kind. And Diana...I can't enough good things about her. She handled the intake and meet n greet and even handled a few sessions with my Mom personally. I truly appreciated the care and attention given. If you or your loved one needs a little help with the day to day..you should consider Visiting Angels. They are a blessing.

I started working last week at the Sterling Heights location. I love the staff and owners Steve and…read moreTara. Excellent guidance so far!! I look forward to my new Career here!!!

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.