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Visiting Angels

5.0 (4 reviews)
Open • Open 24 hours

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BrightStar Care

BrightStar Care

5.0(2 reviews)
0.3 mi

my husband and I made a trip to Michigan to visit his 92 year old mom, who lives alone. We…read more thought all of the siblings were taking care of mom properly, but it turned out she was being badly neglected. We needed to make some changes quickly and to manage everything from long distance. We were so lucky to have found Brightstar to do this for us. They have been amazing!! We were very wary of home care businesses since we had heard some of them had bad reputations, so I researched thoroughly before hiring Brightstar. They have done everything that they promised from day one. And I have requested a myriad of changes and additions and they have all been done immediately. I can't tell you how much I have depended on them for mom's care, especially since we're not there in person. And I do know that they have done everything that they said that they did since we now call mom about 6 times a day. I am now very confident that mom is being taken care of properly and we know she is happy with her new caregivers, since she tells us.

I used BrightStar Care for a less common service - child care for a wedding reception, and they…read morewere amazing. Everything from the initial phone conversation with Kathy, to setting up the details were flawless. The staff were courteous, professional, and made it easy for us. Having childcare at the site of our reception was a lifesaver for some of our friends and family. I would recommend them anytime!

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BrightStar Care
BrightStar Care
BrightStar Care

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Senior Helpers - Dementia Care

Senior Helpers

2.9(8 reviews)
2.9 mi

Terriable experience. Companion services are not reliable. The campainon must travel at least 30…read moremiles to be a companion to me 4 hours twice a week. After the first week of the contract both companions either had to change their schedule or they just quit. I hired this company to perform this service at $32 dollars an hour. The companions only received 50% of that service. That 50% I'm sure went mostly towards travel time and travel expenses alone. It is no wonder why they did not want to perform their duties based on the 8 hours a week schedule 2x a week. Not worth their time or wage. I canceled the service after only one week. I am not going to put up with staff that are unreliable. I made that know to the staff scheduler on April 25th, 2025.

We planned to contract with Senior Helpers to provide part time in home senior care. The intake…read moreprocess was easy and encouraging. Unfortunately, the scheduled caregiver failed to show up on the first day of care and the office was unable to provide an acceptable reason for the absence. The initial call to me indicated that the caregiver would be up to an hour late because they forgot that they were scheduled. An hour after that, I received a call stating that they would not be coming because "something happened". I confirmed that the "something" was not a medical emergency or car accident, but they would not elaborate further. Senior care is an underserved market and finding reliable, quality caregivers at any price point is disheartening to say the least.

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Senior Helpers - Eldercare

Eldercare

Senior Helpers - Senior Care

Senior Care

Senior Helpers - Home Health Care

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Home Health Care

Helping Hearts Home Care Services

Helping Hearts Home Care Services

1.0(1 review)
3.9 mi

They do not answer their phones! Sad to be a place to help others but not to answer the phone!read more

From the owner: Helping Hearts Home Care Services…read more We believe that those in need of personal care services should receive the best. Our goal at Helping Hearts Home care Services is to provide our clierts with exceptional healthcare services, to give them peace of mind through high-quality. compassionate care, and to go above and beyond Expectations. Why Choose Us Choosing a home care provider is more than just finding help it’s about finding someone you can trust with the people who matter most. At Helping Hearts Homecare Services we treat every client like our own family. • We Lead with Heart: Compassion is at the core of everything we do. Our caregivers build real relationships and provide emotional support, not just physical care. • You’re Not Just a Client—You’re Family: We take the time to get to know each individual’s story, preferences, and routines. Every care plan is built around what matters most to you. • Consistent, Trusted Care: Our staff is hand-picked for their skills, reliability, and kindness. We ensure consistency in your care team, so you always see familiar faces. • Here When You Need Us: Life can be unpredictable. Whether it’s short-term help or ongoing support, we’re just a call away—24/7. Qualified & Compassionate Caregivers: Every member of our team is thoroughly trained, background-checked, and chosen for their dedication to excellence and empathy.

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Helping Hearts Home Care Services
Helping Hearts Home Care Services
Helping Hearts Home Care Services

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Compassus

Compassus

3.0(4 reviews)
5.0 mi

Compassus Hospice Nurse Denise Casey is the best she is very…read moreattentive to our residents here at Bellbrook AL. She goes above and beyond. Always pleasant our residents families just love her.She always has smile on her face and a willingness to help. Her efficiency and skill based exceeds our expectations. Hats off to you Denise Casey you are the best.

DO NOT HIRE COMPASSUS FOR HOSPICE! From the first meeting with the nurses, to the nurse that came 3…read morehours after my mother had passed, you can tell this company, and the staff, are just another business making money in the health care industry. There is no care, concern or empathy for the patient, nor the family. My mother was put on hospice 2 months before passing due to cancer and was at home. She was not bed ridden and was coherent until 3 days before her passing. Her wishes were that she stay home as long as her family could take care of her. Once on hospice, and after many times trying to confirm nurses' appointment times, a Compassus nurse finally showed up. She had a few visits at first, however, as my mother progressively worsened, and when we had questions, it seemed we could not get in contact with a nurse. My mother's health declined quickly. Myself and my family felt the staff were more concerned with letting us take care of her and not bother them. This progressed throughout our entire hospice journey with Compassus. In order to contact a nurse, you had to contact a call center. When my mother was in pain or I needed to speak to a nurse and called, I had to leave a message and wait for hours for a return call. By the time the nurse called back my family and I had to figure out how to medicate my mother and also take care of any of her needs. This also happened when requesting equipment or supplies. When the equipment arrived, like the oxygen, there were missing pieces so we were not able to use it. My family had to purchase needed hospital items as they were never delivered in time. When a nurse finally did show up, my mother was ignored like she was just some sort of object they had to take care of. They did however, speak to me to make sure myself and my family "read the hospice book". The first meeting with the caseworker was 3 days before my mother passed, as appointments were always changed and whenever a staff member was to come to the house they were a no show leaving my family waiting. While my mother was in progressively dying stage as the hospice book called it, I called the nurse and the call center requesting someone come out to help. After 48 hours of calling with no response as to when someone would be there, I was told by the nurse "I am 2 hours away and if I come now and your mother doesn't pass, I will have to go back and then come out again." Seems to me the staff has more concern for their own time than taking care of their patient. When my mother passed, with no Compassus staff being at the house for 3 days, I called the call center to let them know and the only response was "someone will get back with you" and they hung up. There was no concern or empathy for the patient or my family. I called back after 30 minutes to find out what steps were next and received the same response. Since I knew we had the funeral home set, I called them to find out what needed to be done. With no response from Compassus, after 2 hours, I had to finally call the local police department. When the police arrived they couldn't believe no one had contacted us yet and were disgusted also. The Officer called Compassus direct and received the same "someone will get back with you". This caused concern for the officers who then tried to contact a Compassus manager. After an hour back and forth on the phone, and over 3 hours after my mother passed, someone from Compassus finally showed up and pronounced my mother's death. It was disgusting how Compassus treated my family and especially the disrespect that was given towards my mother. I am not a person that complains, and I thank God that my family and friends were able to help me care for my mother on her last days. I am writing this review so other families do not have to go through this.

Visiting Angels - homehealthcare - Updated May 2026

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