Terriable experience. Companion services are not reliable. The campainon must travel at least 30 miles to be a companion to me 4 hours twice a week. After the first week of the contract both companions either had to change their schedule or they just quit. I hired this company to perform this service at $32 dollars an hour. The companions only received 50% of that service. That 50% I'm sure went mostly towards travel time and travel expenses alone. It is no wonder why they did not want to perform their duties based on the 8 hours a week schedule 2x a week. Not worth their time or wage. I canceled the service after only one week. I am not going to put up with staff that are unreliable. I made that know to the staff scheduler on April 25th, 2025. read more

We planned to contract with Senior Helpers to provide part time in home senior care. The intake process was easy and encouraging. Unfortunately, the scheduled caregiver failed to show up on the first day of care and the office was unable to provide an acceptable reason for the absence. The initial call to me indicated that the caregiver would be up to an hour late because they forgot that they were scheduled. An hour after that, I received a call stating that they would not be coming because "something happened". I confirmed that the "something" was not a medical emergency or car accident, but they would not elaborate further. Senior care is an underserved market and finding reliable, quality caregivers at any price point is disheartening to say the least. read more

We love our caregiver from Senior Helpers. She is very friendly, kind, compassionate, efficient and reliable. She has been a big help and we are grateful to have such a good person. Aside from a couple small miscommunications with the management team in the beginning, everything has gone very well. We have no complaints about the hands on in-home caregivers. I highly recommend Senior Helpers. read more

I knew from the beginning that Senior Helpers was the perfect fit to provide companionship to my mother. Initially, I was worried, is this the right person? Are they going to get along? This company was there each step of the way. First, they came and interviewed my mother to find exactly what we were looking for. Then they find the best match for you and your family. Whether it be a few hours or multiple days a week, Senior Helpers offers a variety of options. We are delighted with the experience Senior Helpers has provided. My mother has never been happier, I highly recommend their services. read more

Senior Helpers has been an invaluable asset to several of my clients. I am an estate planning attorney who deals with seniors at all levels of care needs. Senior helpers has stepped into difficult situations as well as simple situations and dealt with them all with grace. This is a great organization and a pleasure to deal with. read more

Their service is drastically inconsistent, at best. We pay a lot of money each month for a variety of services for my dad (who does not live with us), and are not getting them consistently. We have lost faith in them and now we are Always having to check there work and a lot of the time its not done. Missed showers, not showing up per scheduled time, missing notes, missed escorts, not following personal notes for special directions. This is very stressful on our family. We have had to call them regularly to discuss problems. Most times they seem disorganized or just don't care enough . Not sure if the problem is with the mgmt. or the workers. read more

I was very impressed with Colleen today at the meeting with my mom. She took lots of time to allow my mom to tell her story and her needs. Colleen had many resources and was comprehensive on her presentation and very genuine in her interactions w my mom! I would recommend senior helpers to anyone. read more

I was rudely treated over the phone in an interview by one of the employees and was told to be more positive. I was looking for full time employment and the lady on the phone just ruined my chances to work for them. Oh then she put me on hold and acted like I hung up on her please she was rude doing that. Plus when she came back on the phone was still rude with me and asked when I could come in for an actual interview, I said I will call you. Not happening with this company. read more