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    Carters Passionate Care

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Athletico Physical Therapy - Ferndale

    Athletico Physical Therapy - Ferndale

    4.3(7 reviews)
    1.3 mi

    I went to Athletico for a shoulder injury that was very severe. I could not work or sleep or exist…read morein any position without absolute agony. The staff were excellent for therapy and very friendly. My shoulder has healed completely and I do believe it is because of the results from Athletico. their staff taught me how to rehabilitate my shoulder and also how to continue doing exercises on my own so that I could continue to progress after my sessions were done. Their therapists seemed knowledgeable in the techniques they were using and had a wide variety of approaches to helping me. The staff knew my name when I walked in the door every day and went out of their way to be very welcoming. The equipment was reasonably well-maintained and kept clean each day. The facility was also clean and well lit and inviting. However, this is a four star review for a few important and consistent reasons: I always felt like they were overbooked and understaffed. I never saw the same therapist twice in a row for the months that I had regular appointments multiple times a week. It always seemed like whoever was available would read my chart and then decide on the fly what to do that day. They would often have to ask each other questions about what I had done the day before in order to decide what to do with me today. They did not have appointments available that worked with my schedule. Even booking weeks in advance they could not seem to find any convenient time spots for me. This meant I had to either leave work hours early twice a week and lose income or get up 2 hours earlier than I would normally get up to go to appointments before work because they just could not accommodate me with any convenient schedule. All in all I would say that I definitely recommend AthletiCo for physical therapy, but there are some real admin, staffing, or management issues that could use improvement in order to make the experience feel much better.

    I came to athletico a few years ago to see Megan for an ankle sprain. She was amazing but I believe…read morethat she recently left the clinic. I have been seeing Julia for the past few months for a low back injury. I've seen a couple of other pts and wasn't seeing much improvement. My goal is to return to sport and Julia is always thinking outside of the box and tailoring my exercise routine to the specific movements that are painful/challenging. She is very knowledgeable and dedicated to helping me reach my goals. The techs are great as well. One other thing I love about athletico is that they offer free injury screenings so that you can figure out what direction you need to go in without spending a ton of money (mri, X-rays, doctors, etc.)

    Carters Passionate Care - homehealthcare - Updated May 2026

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