I went there for the first time today, registered and saw a doctor pretty quickly. But when I…read moretried to contact them regarding test results and additional questions, they ghosted me! I've called multiple times at to no avail. No one will answer the phone! It's as if they don't even exist! So write down and present all questions before your visit 'cause no one will be there for you after you leave the premises.

From the owner: Urgent Care Open - Walk-Ins Are Always Welcome, No Appointment needed, in and out within 30…read moreminutes. Choose Ferndale Urgent Care for compassionate no judgment urgent care services.

Great experience working with the ATI staff, I was always welcomed with a smile and pleasant…read moreconversations. After rehabbing my knee and ankle I am proud to report that I haven't felt this good in years. I would be first to recommend this location for any rehab needs.

Not a good experience here. One therapy session had my 5 month old son in tears. After our current…read morephysical therapist left, we were assigned another one. I notified the front desk that since I would not be present at his appointment that I'd like to speak to the new physical therapist to get to know her and ask how the session went. I never received a phone call. After speaking to the therapist, my response was "Well, we don't give out patient information." I reminded her that I'm the patient's parent and he's 5 months old. Speaking to the office manager led to me being told that we missed three appointments (we missed two) and that we would no longer be able to come back. Not happy.

I went to Michigan Orthopedics and was nervous at the thought of surgery but they made my…read moreexperience beyond comfortable. The office was outstanding. Unisource was the facility where Dr. G did my surgery and it was great. Dr. Guettler was such an amazing Orthopedic Surgeon. He walked me through the process and was very good with explaining what I needed and what to expect with my recovery. He also was great when it came to my post care follow up. He made sure I was 100% before sending me back to work. I'm so glad I decided to go to the Michigan Orthopedic Surgeons Group and Dr. Guettler! If you're dealing with a sports medicine injury you Definitely should consider going to Michigan Orthopedic Surgeons Group and Dr. Guettler!!

I wanted to wait until I had the experience of at least one month of therapy for my son before…read morewriting a review. I have to say that I am beyond blown away by his progress by the care of the office staff and therapists as well as the owner. How seen, heard, and loved my son knows that he is every day that he is there. Our speech therapist, Reem, has been working with my son for one month now- (8 sessions), he went from having as few as 3 words (up down and cat) at our initial evaluation to becoming like a river that has burst through a dam. As of today he can identify shapes, colors, numbers, animals, and people. He only likes to say his dad's name and hasn't mastered speaking and communication quite yet but the progress we are observing is incredible. It brings me to tears every single time I hear my boy's voice come up with something new. The office is beautiful, the staff is wonderful, accommodating, kind, and loving. Delays or not, his brother will be joining this facility as soon as he's old enough as well.

Amazing team with reputable work! All staff truly puts their heart into the kids and it's amazing…read moreto witness first hand! My child has had the most progress with all the services they provide. Very clean office space as well!

The team at Athletico Physical Therapy Royal Oak Location, are very professional and they know…read moretheir stuff. Leyton Williams has been working with me on my recovery from a shoulder surgery for the past 6 weeks. He's knowledgeable, he explained my injury and the recovery process, and really makes sure that I'm doing the exercises correctly to ensure a speedy recovery. Within a few weeks I noticed a significant alleviation of pain, followed by improvement in my strength and flexibility. I highly recommend Leyton to whomever is looking for an experienced PT and wants incredible results.

Absolutely the best physical therapy facility around. Leython Williams is an extraordinary physical…read moretherapist. Super knowledgeable, patient and kind. I highly recommend this PT.

I stopped into Life Skills Village to check out the new location and was very impressed. This…read morefacility does an excellent job of recreating reality in a safe environment for those who suffer from brain injuries. One of many things that make this business stand out is that the entire team works together and is in direct communication with each other through out the recovery process. When you walk in you are immediately enchanted by the indoor garden area which features several areas of seating including tables and benches. The sense of community is evident in the fact that they offer a restaurant, gym, library, theatre, recreation room, an onsite store and vocational room. I was also impressed by the fact that they help patients bring their creative passions to life by guiding them through the process of starting their own business. I even had the opportunity to check out one such passion in the form of tee shirts for people with brain injuries. This was only one of the many cool and unique features that is offered at Life Skills Village. Another unique program worth mentioning is one that kicks off on Thursdays in the months of March and April. It is called 'Thursday Night Social Events' and features nights of karaoke, billiards, trivia, crafts and a euchre tournament. Hats off to this traumatic brain injury rehabilitation center for their patient and team focused approach as well as their attention to detail in recreating reality in a safe environment.

It is a welcoming, safe, place to get all kinds of therapy. I see one of the psychologists, and…read morethey are one of the best I've ever had. I have been challenged by associated depression and anxiety most of my life. Any change is difficult for me, but the progress I've made in six months is really great! I'm now retired and they are helping me make new plans for living the rest of my life, with healthier coping skills. I'm very happy with my care!

The 2 doctors I've seen here were great and showed an understanding of my problem areas in my back…read more I got cupping twice and dry needling once. I thought both were helpful in alleviating my pain. They also helped me do exercises that were appropriate for my mobility, strength and pain level. 100% recommend them. Dr. Janu and Dr. Eric. The issues I've had here are with the staff. After coming in for my first appointment I was told that Dan would call to schedule my next appointments. I didn't hear from him. I finally called and was told that he was waiting for a script from my doctor and authorization from my insurance. I told him I had a script and we went round and round on the next step. I finally called my doctor and had them fax it over to them. Then I waited some more. It turns out my insurance now required authorization to continue. I called them and found out they had authorized it so I called back again to let them know. I finally was able to schedule my next appointment but 2 weeks had gone by. They also had a staff shortage going on so even though I was authorized there were no appointments available all week. My insurance only authorized it a limited time frame. Then I went on a planned vacation so I lost another week. My next appointment was with a young woman who did not seem to understand my issue - she had me do exercises that were really painful and did not help. The next few days I was in so much pain I could hardly move and had to add a knee brace which wasn't even an area that hurt before. I finally went back in and saw Dr. Janu and told him what had happened. He did a great job with appropriate stretching and exercises. The bad news? MY TIME WAS NOW UP with my insurance approval. LOL So they have to re-request additional time to continue. I don't really trust their front office staff to do it in a timely manner - so I doubt I'll get back in before the end of the year.

Dr. Sarah and Kia have made my PT so enjoyable. I feel like a million dollars compared to the 2…read morebucks when I started. I highly recommend Back To You. They will listen to all your issues and treat you with the highest cincern and respect.

I would highly recommend HeathQuest PT in Ferndale. From the moment I started everyone from the…read morefront desk to the therapists were kind understanding and supportive. They work with you to do your best. I started therapy 2 days after my hip replacement surgery and within 2 weeks I was walking without my walker. They worked with me for 6 weeks until I had my strength back. Everyone was so supportive they made you feel like family. Would highly recommend They are the best!

I chose HealthQuest Physical Therapy over my usual PT clinic due to their availability. I was…read moresurprised to learn the business is owned by a physical therapy assistant (PTA) rather than a physical therapist, although a licensed PT is on staff. Their online reviews are impressive, which influenced my decision. I began therapy in April 2025 for mild lower back discomfort that appeared only in the mornings. I had no pain or major physical limitations -- just some minor restrictions unrelated to this issue. After my first visit and following instructions to perform two sets of simple exercises before getting out of bed, my discomfort improved by 75-80%. I also acknowledged that I likely need a new mattress. To keep this review clear, I've outlined my experience in pros and cons: Pros: 1. The staff is friendly, personable, and knowledgeable. Insurance was billed accurately. Appointments were easy to book and reschedule. 2. I was given helpful at-home exercises. 3. Parking was convenient and readily available. Cons: 1. While treatment tables were wiped and pillowcases changed between patients, I never saw equipment cleaned after use. 2. There was inconsistency in instructions from different staff members. 3. Appointments often started late due to overcrowding in a small room. 4. The most concerning issue -- and the primary reason for this review -- was an inaccurate and misleading progress letter meant for my referring physician. Out of curiosity, I opened the letter -- and was shocked. The description did not reflect my actual condition or capabilities. For example, it claimed I was "unable to sit or stand for long periods of time." This is completely untrue: I regularly walk over three miles a day (logged on my Apple Watch), climb stairs at home throughout the day, and have no difficulty with either activity. When I raised my concerns, the PTA who wrote the letter and the owner, Kelly Schmitz both responded. Kelly apologized and attempted to justify the false claims, stating I had once mentioned back soreness after a 17-hour travel day. While that was true, it was a temporary and isolated issue -- not a chronic limitation. Still, it was misrepresented in the letter. It also inaccurately stated that I had issues with squatting and lifting -- again, not true. I participate in a group exercise class where I routinely perform about 200 squats per session without issue. Regarding balance, I disclosed during my first visit that I have mild MS-related balance issues, which I've managed for over a decade. This has never affected my ability to drive, wear heels, walk my dog, or complete daily activities. The report falsely stated that this impacted my ability to complete basic ADLs (activities of daily living) -- like bathing, dressing, or eating -- which is absolutely not the case. I've never experienced those limitations at any point in my life. Final Thoughts: If you choose HealthQuest, I strongly urge you to review all documentation they provide before forwarding it to any physician. Inaccurate reporting like this could lead to unnecessary treatment, higher medical costs, and incorrect medical records. Because of this experience, I will not return to HealthQuest.