Terrible. Called for refills. I'm an established patient of many years. Receptionist acted put out…read moreat my request for refills and then abruptly ended the call when confirmed. Very cold. I would NEVER refer anyone to the clinic at Wildwood. Staff here need a basic class in customer service. So disappointed.

I was a patient at Franciscan Care Center from 10/1/23-11/13/23. I went there primarily to rehab…read moreafter an extended bout of cancer complications. After two weeks, I was transferred to the other side of the nursing home which is long-term. It was an absolute nightmare. The food was almost inedible. Even the staff members said, and I quote, "Even I wouldn't touch that." One is not allowed to shower alone there, which meant I had to wait for someone to be present. I waited EIGHT DAYS for a shower. That's unacceptable. Part of my cancer treatment is a constant round of testing and doctor appointments. It is the staff's job to set up transportation to and from all appointments. Because of their negligence, I missed multiple testing and other appointments that contributed significantly to my care, both long and short-term. Something is seriously wrong with Franciscan when it comes to medications. I am on a palliative pain regime as I have cancer throughout my body. Three times in three weeks, they "ran out" of my pain medications. My night nurse commented that in the two weeks he'd been off, a lot of people were missing their pain and anxiety medications. There's something very wrong with that. I was luckier than many other residents because I'm of sound mind and quite aware of my surroundings. So many others have no one to speak to them or for them and I write this in support of them and their conditions which I'm sure have not changed. Some of the staff were very nice, but others were just plain rude. Credit to the nice ones. I'm also writing this for anyone considering Franciscan Care Center. Please DO NOT put your loved ones in this institution. It looks nice, but it's deplorable. I left without their approval. I refused to stay there one more day. If you have someone in there, pay close attention. Better yet, get them out!

I was very pleased with my care at Franciscan Care Center. All the nurse aides,nurses to…read morehousekeeping were very hospitable considerate integrity and humility. I give a 5 star rating leaving no one put Thank You and God Bless Franciscan Care Center.

If you are looking for someone who truly cares about solving your health challenges, Nancy is the…read moreright person for you. She is not only extraordinarily smart, but she is also constantly studying the most up to date research to better help her patients. Nancy looks at optimizing health. It's nothing like going to the medical doctor, getting a pill, and crossing your fingers you'll be better. She is going to assess you as a whole and work to make functional changes. I have seen Nancy for several health reasons, and she has been so instrumental in my life, I've decided to bring my mom to see her!

From the owner: Functional Nutritionread more