We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

Warm and caring staff; awesome and interesting residents. My mother lived at Silver Maples for the…read morelast 5+ years of her life and it was an incredible experience for her, especially as compared to the alternative of living in a house alone. The facility is well done and clean, the staff genuinely warm and caring and her fellow residents an extremely fun and interesting group with diverse backgrounds, such as university professors, retired judges and published authors. Mom developed many close relationships, always had something engaging to do and always felt loved and cared for. A true blessing for the later years of her life.

Having to put a loved one in a memory care facility can be a very difficult decision, and something…read morenot taken lightly when making a choice of facilities. Lucky for us the best place happens to be the most convenient. Towsley is great!! This secured facility has a fantastic staff! Initially the management was not so great, but the facility corrected this by firing some bad apples and hiring some good administrators that are more interested in helping the patients. This is great because the support staff is and always has been fantastic!! Caring, helpful and supportive they make your loved one as comfortable and happy as possible. The facility itself is also very nice. The main area is very welcoming with very tall ceilings a movie/ play/ concert/ worship room and a nice little coffee shop with free coffee and ice cream (very nice touch but didn't help my diet lol). There are multiple wings with their own kitchen and sitting areas and what makes them nice are that you can walk in a big square instead of just down the hall and back. The rooms are all different but each include their own bathroom and lots of windows. They remind me of high end college dorms. The food served to the residents is fantastic! Seriously my dad was eating way better than me by staying there! At dinner they get an appetizer, a main entry with, for example,really good fish, veggies and potatoes and then a dessert! As with any place that deals with tough and seriously situations like this there is a learning curve. Staff have to get to know the residents and what they like and and how to help each resident individually. This to me seems really hard, but the staff here are incredible and really put in the effort to learn about each person so they can treat them as friend instead of a number. We trust our love one here and I can wholeheartedly give them my recommendation.

I was employed at Chelsea retirement center for over 20 years I found this place to be kind and…read morevery fair with me I miss the residents they became a big part of my life every staff member feels the same I have had my own family members here I am very pleased with the compassion and the love that the residents get here it is hard to find a place where people really care

I visited 3 senior centers as a possible place for my father in law. Of the three centers in the…read morearea. This one the staff looked like they did not care and the billing department was clueless and not very informed, when I asked them questions.

My friend, who was a resident there, had his laptop computer stolen from the top of his desk,…read moreeither while he lay dying or just after he died and before we were able to empty his room. After a brief internal investigation, no compensation was offered, and in fact no one in charge seemed to care very much that this had happened. A sad note for families who are trusting their loved one's possessions to this otherwise fine organization.

From the owner: Assisted Living on the campus of Chelsea Retirement Communities in Chelsea, MI.read more

I was admitted to Chelsea hospital in Chelsea Michigan, because my daughter made a welfare check on…read moreme while I was camping in the Chelsea area. I woke up in the morning to greet two police officers and four med-techs. After a short conversation, I was told to get into the ambulance. I went willingly to Chelsea because I thought it was a misunderstanding and would be released that day. Chelsea should never have admitted me since they did not have the staff to evaluate me. A sleepless night with people talking throughout the night at my door. Next thing in the morning, I am on my way to Harbor Oaks, New Baltimore, MI (HO) because Chelsea hospital had no psychiatrist. An ignorant social worker would not listen (my opinion). As soon as I was at HO, the psychiatrist at HO threatened to take me to court, keep me 30 days, if I did not sign a "voluntary admission" form. He only spent five minutes with me and declared I was bipolar, schizophrenic, etc. I had to have his assistant interpret his speech to me because he was from Iraq, (he stated) and I could not understand his mumblings. He was mean and demeaning. (I am a retired professor with a Ph.D. and spent 40 years teaching), This was a total disaster: Chelsea and HO. I was released after 7 days and nights in HELL because the staff was slow in getting reports. AVOID THESE HOSPITALS.

Horrible experience, seems like this place is out of a scary movie, rude service, broke equipment,…read moreoutdated, horrible security officer