Renee and her staff from Compassionate Daughters answered the call in a desperate time. I was in so…read moremuch trouble, I didn't know how much trouble I was in. They were flexible, understanding and attentive. Thank you for being there for me and my loved ones.

We called Compassionate Daughters Homecare shortly after our mother entered hospice. Renee came to…read moreour house that same day, listened to our needs, and was able to have an aide come that same evening. We so appreciated Renee "hearing" how much we needed night-time assistance, so we could get some rest. Her team member provided seamless care for Mom overnight, quietly and competently, allowing us to be refreshed for the next day. Truly, the name exemplifies the important service Renee and her team provide. A. G. and B. L.

I have been a client of the Brooklyn, MI Comfort Keepers for over 5 years now. They have been a…read moregreat help for me and my husband before his death. Through the years we have had various caregivers and all have been helpful and sympathetic to our needs.

Comfort Keepers takes pride in the quality of care your loved ones need…read more Comfort Keepers has great office experience handling everything very professional, kind, and understanding.

OHIOANS HOME HEALTHCARE Our of Bryan Ohio are the best. I not proud to say that I needed there…read moreservices for the second time but when the doctor ask what service I would like to use, I told him Ohioans without a second thought. They are very caring and professional at what they do. Thank Kim

Visiting angels has been heaven sent. We received 24 hours a week. They are so helpful with my…read moredad.... Who can be a challenge. I feel though they are operated by a politician I have opposing views with it shows we can all come together and care for each other. The office staff is amazing. Anytime I need help they are on top of things. I don't know what I would do without visiting angels

Signed up to have care for my mother two days a week. In between the time I signed the contract…read moreand when they were to come out for the first time, my mom ended up in the hospital, subacute rehab, and ultimately, a care facility. They never came out to see her as she was not there. I had to cancel the service and was still charged "per the contract". They charged me for two days of service even though the first week they were only going to see her one day (because per the contract they were going to start seeing her two days a week). The gentleman from billing that I spoke with (Joshua) was not empathetic nor very compassionate, all about the contract and what we signed. Not remotely caring that we were cancelling because she couldn't come home again. I would think carefully before hiring this company to care for your loved ones. They actually did not seem to care.

I strongly recommend that any family look elsewhere for end-of-life care. Our experience with Elara…read moreCaring Hospice, Fort Wayne IN, was clinically negligent and at times, heartless. We made the mistake of trusting Elara Caring Hospice with our loved one who is a man with significant Developmental Disabilities. He lived in a Group Home. His mother was a part of his everyday life and has been for all his 50 years. We have too many complaints to list all here (and yes, we will file them with the state and Feds), but the most basic promise of Hospice Care is pain management, and Elara failed this repeatedly. They allowed his pain/comfort/seizure medications to run out on several occasions, leaving him to suffer for periods without any relief. An Elara nurse documented that no harm was done by this each time. He had a Developmental Disability, but he DID "feel pain." It is Ableist to claim otherwise. I assure you that withholding his comfort medication had adverse effects for him, just as it would for you. Their communication was consistently poor throughout the process. Our emails, calls, and texts went mainly unanswered. The height of their coldness occurred when he passed away in early December. An Elara nurse called his mother and said, 'Mr. X is deceased.' There was no empathy, no comfort--just a clinical statement of fact. Two days later, an Elara staff member called her asking if he needed more supplies. When they were reminded that he had already died, the agency went silent. There has been zero outreach to his mother--no condolences, no offer of grief support, and no one from Elara even checked in with her. I finally wrote them 11 days after his death and demanded they remove the rest of the controlled meds with his name on them from the Group Home as there is liability if they go missing. Elara Caring was not a family support system for us; in fact, they treated his grieving mother with total indifference. As she wrote in a narrative preparing the complaints: "No condolences, no acknowledgement of my son's life. Nothing. He is my son. His life mattered. He deserved mention. He deserved respect. And quite frankly, so do I." His life DID matter. His death matters. We cared but Elara Caring did not.

Quaintly the supplies my wound care wanted me to use were too expensive and the agency couldn't get…read morethe supplies or I even had 2 visits at 11pm at nite instead of appropriate times. The staff are so overworked when the corporation took over the quality of care went down. The agency seem to care for the money more than care. I was told frequently corporate doesn't want us to spend very much money

Do not use this company. They are constantly trying to change my mother's scheduled caregiver, not…read morebecause she can't make it but because other employees often call off. Instead of having a backup or sub they try to take my mom's caregiver away to cover for the other employees which inconveniences us and alters my 95 year old mother's schedule. At the same time the visiting angel employee is often combative, does not listen to our instructions. (You can not only do what a 95 year old with dementia requests when it isn't in her best interests). Would not recommend this company. There are other options out there.

I highly recommend Visiting Angels helpers, especially La'shaunda who is always on time and…read morecheerful. She has been an excellent and professional help with my 91 year old husband who adores her. She is very knowledgeable in home care...dressing bathing and all around care.