One of the few positives of pandemic times was that parking in San Francisco was much easier. My…read moredentist was closed for a while, but when she finally opened back up, I still wasn't taking Muni regularly again, and many of the lines were still suspended, including the one I usually took to the dentist. So I started driving. It was still more difficult than it needed to be to find parking, which means that in normal times, it must be nigh impossible. In any case, I think I drove to the dentist three or four times before braving the bus back, and sometimes I had to park all the way in Japantown. (My dentist's office is off of Van Ness.) Walking from my car to my appointment, I was very aware of this place's hidden (protected?) little parking lot, so I made sure to stop by after having my teeth cleaned. It did, indeed, have a little parking lot, but it was designed very poorly and could require lots of backing up and turning and backing up again. This poor Walgreens. I don't care about the corporation itself, but its workers had to deal with a lot. On the three occasions I came (one of them totally unrelated to my dentist visit), they were always either shooing shoplifters out or trying to explain why the photo counter was closed or calling the police to deal with unruly and/or insane people loitering in the aisles. They really tried to make a go of it; they did. The employees, not the corporation. Again, I don't care about the corporation, but these people either valued their jobs or believed in putting in a hard day's work or both, because they just tried so hard to do things the right way. They didn't allow line-cutters to intimidate or sweet-talk them, and they didn't suffer fools--or at least they tried their darndest not to suffer fools. The cooler always seemed to be running out of diet soda, which is my main complaint. And yes, you can bet I seriously considered parking in the lot, buying something from the store, and then going to the dentist, but I'm pretty sure they would have towed me. Now that it's gone, I guess we'll never know.

Not a bad store and the location is very convenient. Depending on what you're looking for this…read morestore has lots to offer. The staff was friendly and generally knowledgeable. Pro tip: make sure you check for store hours during the holidays. You can check online or call them for more information.

they do the best they can with the crowd of SF. I feel safe…read more+ they have everything I need + staff is nice considering all the crazies they have to deal with. I come here for all the little house hold things I need that I can't get / wait on Amazon. Sometimes they're much cheaper here than online.

thought I would be efficient and group my errands here and schedule a flu shot appointment. WRONG!…read morelong line, very understaffed, no clarity on the process.... 10/10 would NOT recommend using this pharmacy if you would like to wait less than a half hour for an appointment already scheduled confirmed and checked in on time

I went here at 4pm on a Friday after noon after work. There was no line and the worker behind the…read morecounter was polite, helpful and friendly. I asked several questions on my multiple medications and she took the time to explain what I could do to try to get a discount on an expensive item I could not afford to pick up. Usually I don't go in person. Usually I have my medications delivered to me because of the long lines. But this one time it was perfect. Usually delivery service is awesome. Never had a problem with that.

Walgreens pharmacy is totally disorganized. I have been calling in for mediation refill almost…read moredaily., trying to get a prescription filled as I need it before leaving the country for one month. They claim to order med but it doesn't arrive and claim it was not ordered. The people I speak with on the phone seem to have no idea what I'm calling about and state they can't get the medication even though I have gotten it from them in the past. I can't move my prescriptions away from them fast enough.

Very frustrating experience, especially right after my dental implant surgery when I was already in…read moresevere pain. My dentist prescribed two pain medications: Ibuprofen and a stronger painkiller for severe pain. Apparently, my insurance would only cover a 7-day supply of the stronger medication, even though my dentist prescribed 30 pills. The staff member did not clearly explain the insurance limitation or what my options were. I had just undergone surgery, my mouth was hurting so badly that I could barely even talk! To make things worse, the thick barrier between us made communication almost impossible. I couldn't hear her clearly, and she couldn't hear me either! How am I supposed to understand complicated insurance information under these conditions?! I ended up waiting 45 minutes for my medication while dealing with severe pain. It was absolutely ridiculous! I understand that insurance restrictions are not the pharmacy's fault, but clear communication, patience, and a little compassion should not be too much to ask for, especially when a patient has just undergone surgery and can barely speak. Extremely frustrating and disappointing experience. The last thing someone needs after surgery is this kind of stress! I ll never pick my medication here again.

The store closes at 11:00 pm. I arrived at exactly 10:56 pm before the doors were closed and before…read moreend business hours all the way from the Civic Center area. To go and add money to pay a bill before a late charge is applied at midnight. The only Walgreens open is this one besides Castro's 24/7 Walgreens. I proceeded to use the ATM to withdraw funds and fell in line at the registers to add the funds onto a specific card/bank. I was behind two other customers when I was next in line. Walked up the the counter for some lady with her back turned yelling across the room to the security to lock the door. For like 15 seconds turnt around and with a urgently raised tone said "hey, hey, hey, you can't do that we're already closed, there's no more shopping allowed, there's no more shopping allowed" reiterating her point with me being right in front of her I began to explain I was at the ATM before the doors were closed and I came to the line to add money which is the only reason I came to Walgreens was to reload my card. She then proceeded to say " it doesn't matter if you weren't in line at the time that we the doors then I can't let you in the line because it's not fair to everyone else" I literally looked at her and said I was already in the line while you had your back was facing the customer and were yelling at the security guard. I understand I was the last one in line but obviously there may be some delusional thinking or blindness because the doors closed and I was last in line so yeah I couldn't reload my card and had to leave. Terrible customer service! I don't remember if it was management may as well be as she was supposedly calling the shots for presumptive closure of the store with customer still inside not allowing them to check out. Shouldn't matter if I had to reload money on a card or purchase something if I was clearly in the store before they closed the doors, then I feel that they intentionally didn't want to have to recount their drawer or change their nightly deposit routine (yeah I've worked in retail before too) ...rude...and ignorant people

I honestly feel really bad for the employees after everything is now locked up. They have to deal…read morewith a lot of people that are on drugs or trying to steal or just obnoxious. Is this Walgreens perfect of course not but it's also just a Walgreens please people be nice to the staff. They didn't do anything to you. It's not their fault that you have to wait.

I have waited for 20 minutes in a huge line. 1 cashier and a huge line and I'm still waiting for…read morethe manager now still. Thought I would share my terrible waste of time experience. AVOID

I just had my prescription filled at CVS on Hyde Street. The pharmacy staff member at the cash…read moreregister was very calm and patient with everyone even though the line started to get long during the lunch hour. She was really pleasant to deal with (every time). The pharmacist was good about speaking with me about generic versus brand name for my medication. Very patient! The heeded my preference for the brand name and filled the order promptly when my original prescription slip had stated brand or generic. This CVS Pharmacy is outstanding! The prescription steps were clear. I called in for refill. CVS texted me when my refill was ready for pick up. I went to the pharmacy cashier with the QR code then got my medication. Doing this job day-in-day out and dealing with impatient people on medication situations (refills, orders that not have been transmitted by doctors, insurance coverage of meds or not): the pharmacists and staff deserve a medal! With some stores closing down, we need this CVS in the neighborhood. Let's be nicer to staff, be patient and grateful they are here.

This morning I came after a Night Shift of -; hours. and I broke my leg (with crutches )…read moreNobody helped me to bring the food to the cashier . After that the cashier asked me if I want to uodste my account ,I said yes and after that she asked me if I have a phone ,she judged me as a poor man like a homeless,just because I was tired it's so disrespectful and stupid .

Accessibility: good. They have multiple floors here, but there is an elevator and stairs. Well-lit…read moreinside. Experience: Expensive and almost everything is locked in cases so you have to press a button and wait for a staff member to come unlock the case for you. They also don't have a restroom for customers, and no pharmacy.

This used to be a decent store but over the past few years it has steadily declined. I get why,…read moreeverything is locked up (including some food and beverages), but the problem is, no one who works here gives an actual crap. You can hit the "help" button a hundred times and be really lucky if someone actually comes to help. I stay in this area a lot of have walked out a few times empty handed because no one will assist you. I'm pretty sure this place will cease to exist much longer.

The store staff are great and the pharmacy staff are especially wonderful. I've always had an easy…read moretime filling my prescriptions here. I went today to pick up a few prescriptions and they couldn't find one that they'd already filled, but they redid it immediately while I was waiting to check out. So kind and thoughtful.

Wow! I have never experienced such a helpful staff in a drugstore. The female cashier went above…read moreand beyond to assist me.

We had an entirely positive experience with pharmacist Dr. Hing in getting same-day COVID shots…read more It's clear he cares deeply for his customers/patients and offers very personalized and congenial service. Bravo Dr. Hing!

Nope....We were passing by and I was looking for travel size lotions and hair products. I saw none…read moreof those. And what I did see in larger size products, confirmed that I am not buying anything here that I can't buy in Costco or Amazon for a third of the price. EVERYTHING IS LOCKED UP. Okay, I get it. Theft. But that doesn't mean that I dont like being able to touch and compare products without the hassle of calling for someone. The store is clean, fairly well organized but still not organized in a way that I can quickly find what I am looking for. I never did find travel size products but I didn't ask either. I have pretty much crossed all the CVS stores in any city, off my list.

I had forgotten one of my medications at home while traveling. They were very helpful in getting…read morethings all figured out for me.

The new pharmacists have horrible customer service! Wait time for over 45 minutes for just 4…read morecustomers. This new woman seemed lost and confused. I even had to explain how to put the medications through the register. My medications were not properly counted either!!