Based on the lack of customer service and empathy during our text conversation, I would not choose…read moreto work with Koshland in the future. It seems they would have a financial interest in patients choosing to fill prescriptions through them, but they don't seem to care about helping you get insurance coverage. They also messed up the prescription from the doctor and if I hadn't been paying attention to the details I would have paid $300 for the wrong formula. See attached text thread.

Is this even legal? My prescription changed to every other day so I received half the amount of…read moremeds and yet was charged the full price and the explanation given was that the prescription still covered a 90 day time period. That doesn't even make sense. Not happy. EDIT: Kudos to Koshland for their extremely rapid response. They jumped on this on New Year's Day and got it resolved very quickly even during a holiday. I'm happy with their response and the timely manner and hence my review is upgraded to reflect their outstanding customer service.

I visited this Walgreens for a last minute pharmacy need. This review is solely focused on the…read morepharmacy. Their staff was helpful on the phone and filled the order fairly fast. Upon arrival, this Walgreens felt very tired and hectic. The pharmacy had piles of filled prescriptions sitting in boxes that they were frantically shuffling through to find everyone's orders. It felt like they could use twice as much inventory space and staff to keep it all afloat. I really felt for them. They were certainly hustling.

This is hands down the most poorly run pharmacy around. They've "lost" medications after they've…read morefilled prescriptions, sharps are always full and they can never take your drop offs, and the gentleman that works there is always grumpy and in a bad mood. He barely even acknowledges your presence. It would be great to see them make improvements here, it's always such a miserable experience.

Disaster of a store. Nearly everything is locked up even low value items. And they don't bother…read moreactually coming out to unlock things when you page them. I'm not going to go chase someone down to unlock a cabinet for the privilege of shopping at your store. Don't waste your time coming here. Just buy on Amazon.

This place has photo center. It's hard to find foto centers around these days. But this place has…read moreit! Legit 5 stars!

Staff is very friendly. Great place to shop and pick up prescriptions. Never a long line. Easy…read morecheck out and rewards program too. Flu shots in a few minutes. Pharmacists are very knowledgeable and sincere.

DO NOT USE! My prescription is stuck at the pharmacy; they…read morerequire FORTY-EIGHT hours to give it to another pharmacy. Worse yet, they simply ignore the requests. They are charging more than $500 more than Costco, and are simply sitting on the prescription. My mistake was sending the prescription to them in the first place. Just don't use them.

Easy in and out for some care items. TIP: many items are under lock and key. You must ask for help.read more

A+++ location in downtown San Francisco. I stopped by for a quick Celsius and was lucky that it was…read moreSaturday and they were open! They are closed on Sunday. Staff was friendly and I was out in a jiffy. Another patron was getting their picture taken for a passport.

I really like this location. They always have my medications and deliver them on time. Whenever…read morethere's an issue, they call right away and communicate it clearly. I never run out of my meds, and I'm on medications that I can't abruptly stop, so I really appreciate their reliability. The app can be glitchy at times but I'm glad the pharmacists are always reachable.

Go to pick up rx...cashier says it will be a 20 min wait. i…read morewait 25 minutes..and ask how much longer it will be. she says we have to wait for a "timed safe" to open. me: "how long is that going to take?" Cashier, " it will open in about 5 minutes, but then we need 20 minutes to fill the medication." Thanks for wasting my time.

The only way to understand what's going on is to come in person and that guarantees a 30+ minute…read morewait each time. And at times, the answer to the question is that they do not have the medication available and need to order it. An unreliable pharmacy should not exist. If the demand exceeds their ability to fill prescriptions, then they should stop taking new orders until they can catch up.

Update: different issue, same BS. I tried to get some meds filled and use a Goodrx coupon. The…read moreidiot behind the counter doesn't even try to make it work, and I know it's a valid coupon. Nobody there tries to help out or assist a customer. They don't try to find the right answer or solve a problem. Pure idiocy. If I could swallow all the pills behind the counter just so I never had to deal with these f***ing morons again I would. But I'm sure just trying to get to the meds to kill yourself would be too difficult.

I popped in quickly to grab some essentials and was treated with the friendliest face at the door…read more I got to do a spin the wheel and won a free bag!! Jason Reyes made the whole experience fun and exciting. His customer service was impeccable.

No self check out. Long ass line…read more Great selection, standard for a target. Standard value for a target. But why are the lines so long. Even the return/exchange line was so long. It was very frustrating. This also wasn't during rush hour, lines are just long here. But staff was kind. Just frustrating that most targets have self check out but instead there's multiple cops/homeless outside and very long lines inside.

This used to be a decent store but over the past few years it has steadily declined. I get why,…read moreeverything is locked up (including some food and beverages), but the problem is, no one who works here gives an actual crap. You can hit the "help" button a hundred times and be really lucky if someone actually comes to help. I stay in this area a lot of have walked out a few times empty handed because no one will assist you. I'm pretty sure this place will cease to exist much longer.

Accessibility: good. They have multiple floors here, but there is an elevator and stairs. Well-lit…read moreinside. Experience: Expensive and almost everything is locked in cases so you have to press a button and wait for a staff member to come unlock the case for you. They also don't have a restroom for customers, and no pharmacy.

The Mission Christmas Edition: Christmas time in San Francisco is something else. Christmas in the…read moreMission is rather unique. Today you will see singles hanging at restaurants and bars on Mission street at on Valencia during the holiday season. Back in the days Christmas in the Mission meant families meeting up and enjoying a Christmas meal. Today as adults pot lucks and Friendsmas are the celebrations added to mix along with other traditional and non traditional celebrations. There is a place on Mission street to still grab that last minute or last second Christmas gift before your first name becomes Ebenezer and last name Scrooge. It's the 23rd and Mission Walgreens. On a Winter stroll on Mission street I had to grab a last minute gift due to the power outage in San Francisco this past weekend. In 2025 San Francisco has lost 12 of the Walgreens due to closure. Inside this Walgreens you will find gift cards ,drinks, candy and toys. This Walgreens is still open on Christmas Day so you have no excuse not to buy a gift even if you procrastinated again this year. Come here to get materials to create the Holiday Christmas "scene "they have seasonal items although every day in San Francisco is "Halloween" ever since I was a "teen" I would buy my last minute gifts on Christmas Day at a "Walgreen" Something different about Christmas in the "Mission" it's the different customs and different "addition" like dim sum, lumpia , poutine, KFC and tamales in the" kitchen" with diverse cultures creating a new Christmas Eve and Christmas Day "San Francisco tradition"

Anytime I need to pick up a prescription here, I need to wait at least 20 mins, regardless of what…read moretime of day. Wouldn't recommend if you have another option!