I visited this location after one of my colleagues recommended it and I am so glad I went to them…read morefor one of the most important surgeries of my life. I've been using glasses since I was 9 years old and never thought that I could see without glasses again. Honestly, I do not know where to start! The team at this location is INCREDIBLE and so friendly. From the techs to Dr. Watkins. I came in for my LASIK surgery procedure and the whole process was so smooth. Dr. Watkins was so assuring that everything was going to be okay without being dismissive of my fears or condescending. At the initial consultation, Dr. Watkins was very clear about what the process would look like and explained every detail of the recovery process. As well as the cost of the procedure. After two months of my visit I decided to book my appointment. The day prior to my surgery Dr. Watkins answered any last minute questions I had even though I had already asked him the same questions like 10x. He even put in my prescription though the phone so that I had my drops before the surgery the next day. Now, the day of the surgery I met Dr. Fintelmann and he was just absolutely amazing! He was kind and friendly. Even though he has done thousands of procedures he explained every single step of the procedure. The procedure took like 15minutes overall. I could keep writing more, but overall it's been a week after my procedure and I am back at work and out and about enjoying my new HD vision. Thank you everyone for this incredible gift of vision!

They moved with no forwarding information and I never received my Meta Glasses that I paid for SCAM.read more

Called to pick up my brothers glasses longest hold. Then told me to leave a voicemail after because…read more" all lines are busy" but store is always empty. & even in the store they take the longest to help you.

This place does not sit with you when you come to pick up your glasses for Rx accuracy and fit…read moretesting. I've never seen this type of poor customer service on so many levels. Spending the amount of money on not 1 but 3 pairs. When the first two pair came in, my husband went in and they handed him 2 of them, but gave him ONLY 1 case. I called the store and spoke with them about this unacceptable customer service. They assured me when he comes in for the third pair, to bring the other 2, and they would make sure to fit test all 3. Three strikes cause again same behavior and poor customer service. These folks do not understand the importance of Fit testing to make sure the prescription was actually correct, and sit properly on customer's face. This was my husband's first time getting prescription glasses. Apologies and we will make it right, mean nothing!!! Nationwide Vision you need to do better!! You deserved a -5 review. You were given a second chance to make it right and failed both times!!!!

This office was amazing. It started from the receptionist and then every person I had contact with…read morewas also amazing. Everyone made sure I understood and answered all questions and concerns. I am happy that I made my appointment here. The care of each person was so nice and they walk you through each step. Definitely will refer others here.

Arizona Family Vision ( Laveen)…read more Entire Staff ( doctors and Front Team) provide Subper Customer Service. In addition, AFVC has an excellent selection of frames. Ms. Gwen

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

Had an emergency check up due to chemical on my eye and was treated asap would recommend!read more

Worst customer service I have ever experienced. They greet you by saying what did you need. They…read moreget your info and with no other customers in the store and 6 people working have you take a seat and wait. No sense of urgency, rude and just overall a terrible experience.

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

The Vision Center of West Phoenix is truly a gem. Raveena was incredibly kind and accommodating…read morefrom the moment I walked in. Dr. Juarez was refreshingly honest--he focused on what I actually needed and never tried to upsell anything unnecessary. Gabby took her time answering every question and helped me make the best decision with confidence. They even placed my prescription lenses into my Meta shades at no additional charge, which was a huge bonus. This is a minority-owned small business that genuinely cares about people, and it shows in every detail. I recommend them to everyone.

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

I love everyone at this clinic. They are courteous and competent. Dr. Heffelfinger listens with…read moreexcellent clinical skills. I will continue to go here for another 30 years. Kay Wing

I have been going here for years Always well very well…read moretaken care of Staff is very helpful and courteous Overall a very pleasant experience

After Tegan another rep at another store in Surprise which I highly recommend as well, took all my…read morephone calls and answered all my questions he guided me to this store where I Met Kayla! Kayla was exceptionally professional, and got me in and out of the store in such a timely manner. I cannot recommend Kayla and her store enough. It was definitely worth the 45 minute drive!

Okay, Dr Beth Pyle-Smith is simply a God send. I was supposed to provide this review about 6months…read moreago. To make a looong story short, my husband went to her practice because he was suffering from his left eye acutely looking towards his nose (left eye crossed). She saw him, didn't see anything she could definitely diagnose him with. She HIGHLY recommended we go to BARROWS NEURO EMERGENCY ROOM. She explained exactly what would happen, and she was 1000% spot on! They saw him, they treated him and reassured us that his acute left eye cross issue was not a (eye sight threatening) issue. Her effective efficient care was and is truly appreciated. I am grateful that she was the O.D. who attended to him that day. She is THE ABSOLUTE BEST!! I HIGHLY RECOMMEND HER AND HER BUSINESS! THANK YOU DR BETH PYLE-SMITH

Beware this office will charge you an arm and a leg for glasses and contact lenses! After my…read moreinsurance I still paid out of pocket over $700 for my contacts and glasses!! I tried canceling within 24 hours of my order and they refused to refund my money. Costco only charges $245 for the exact same order. I advise everyone to not buy glasses or contacts from them. Shop around for better deals