This place is an absolute rip off. From the office staff to the doctor to the optical team…read more The appointment process was ridiculous, had booked 6 months in advanced and there was no availability for around 3 months from the day we wanted... So our appointment was 9 months apart from the booking date.. The doctor visit was so rushed. Poirier clearly wanted easy cash, started trying to hook us into their in-house specialist sector while ridiculing the doctor we currently went to. He also did not explain things clearly and was very difficult to work with. Tried to ask questions and he was already halfway to the door. The optical team were uninformative with the lens options, automatically ordering us the premium lenses instead of giving us all the options so we could choose. Said it was "their automatic choice as they wanted the best for their patients". We demanded a refund, after consulting with our insurance, which took forever to process as they had a "no returns" policy. Additionally, the frames on display contained no price tags, so every one that we liked we had to ask them to search it up on their computer to know if it was in our budget. The front desk team was polite, but their work ethic was very questionable. When we were all done, they checked us out and simply handed us a paper with the next appointment date. Did not ask if we wanted to schedule in advanced. Did not ask if there was a day that worked best for us. Just a "here you go, and if it doesnt work call us back"... Overall, horrible office. We were given little to no choices on anything and everything. They try to force our hands into doing things for us without our consent just so they can gain the most money out of it. DO NOT RECOMMEND AND PLEASE STEER CLEAR!!

They always stand by their products and the staff is just amazing!!! The front desk people are…read morelovely and Rob and Sam are just the best!

My husband got a new prescription, but we didn't have the time to wait for glasses at Costco. Went…read moreinto Eyemart Express and worked w Angela. Gotta say I was bit skeptical about the one hour script. We got them in 26 minutes after leaving her station, with no adjustments needed! Yah!! Angela was very friendly and professional! I will spread the positive word about Eyemart Express to everyone on every platform! Thanks Angela!

I don't want to be rude and leave negative reviews but they seem to have a difficult time…read moreunderstanding something very simple. Especially Daniel if I'm not mistaken he didn't understand what I was saying. When I first got my prescription updated I bought glasses from them and they were fine I could see perfectly but the second time when they had to repair it was a little off. I kept telling them something was wrong and of course they told me it was fine but my eyes were straining which is unusual. But they kept telling me that since I updated my prescription it going to be different from the previous one which is not what I was complaining about it the fact that they mess up , I'm not upset clearly whoever fill it accidentally mess it up and this is when they have to fix it and they won't admit that it wrong. At this point I just want my $144 so I can take it to someone who is more advanced or experienced.

Dr. Sohi is very thorough & the staff is top notch. I always feel at ease knowing I'm in good hands.read more

Dr Sohi's staff are always responsive , courteous, and efficient…read more Thanks to Avonna for returning my call promptly and taking care of business for me. You are a wondeful person & a great asset to Dr Sohi's team! Patricia

I'm going to go out on a limb here and say that the main reason this Home Depot has such a low…read morerating is that you would only think to rate a HD on Yelp when something goes very wrong or a customer is upset. Yelp tends to be for restaurants. But as a long time shopper at this particular Home Depot, I can tell you, this store is great!! It's well stocked, as you would expect for a Home Depot. It's very easy to get in and out of, as they have a large parking lot that's pretty much exclusively the store's. But what really makes this particular HD exceptional is the staff. I've been helped by some of the most knowledgeable, helpful, and kind people here. Seriously. Everyone at this store is wonderful!! If I had one compliant, it's that I'd like to see more staffed check-out registers and less self check-out. But sadly, that is the way of things these days. The staff can't be blamed for that. So let me weigh in as counter balance to all the frustrated and disgruntled customers...as a long time customer of this location, this Home Depot is wonderful!!!

I'm canceling my Home Depot card, and I will never set foot in one again. I've bought over 50…read morepallets of topsoil. Bark. All kinds of landscaping stuff from your knightdale NC store. Never once have they charged me for a pallet . They didn't this time either until I asked them to just put the top soil in the back of my truck with the forklift like they always do. Then they wanted to charge me 25 dollars for a piece of shit wooden pallet. So i returned everything and got my money back. So the 5 grand or so I spend a year there you can kiss good bye

My children bent my wedding ring ALL out of shape and I was struggling to find a good jeweler who…read moremay be able to fix it. My husband purchased my ring from Macys over 10 years ago. After some fb recommendations to just head to the mall and macys telling me it would take 4-6 weeks for just a price estimate and they would have to send it out... I found this place and man. The gentleman helped me immediately. He took one look at my ring. Walked around back. Heard a few ting ring tings and it was good as new! When we asked how much? He said nothing just come back and see me. I was floored. We will definitely be back for my next piece of jewelry!!! No more big box corporate places for us!

2/18/23: I got a Valentine's gift from here that my bf ended up taking back. I saw some other…read morethings that I wanted but couldn't make up my mind. So, the nice owner gave us a store credit. I had fun with the owner trying on rings & I really plan on going back to purchase one soon. He offers layaway at very flexible terms. I recommend them if you're looking to buy something nice for yourself or loved one. He will work with you.

Saturday morning I walk in, no appointment. The girls up front were super friendly. I was seen…read morealmost immediately! The doctor and lady helping her were also extremely friendly and informative and seemed to genuinely care about my needs. Lastly the lady who helps during check out was an absolute doll. So helpful and sweet. They have assembled an incredible staff here.

Zero stars - extremely disappointing experience. I waited 45 minutes after my appointment time to…read morebe seen, finally someone noticed me waiting and asked another staff member to get me started. While going over charges at the end, I had a $145 contact fitting fee. I've been wearing contacts for years so no one helped me "fit" anything. After stating they should really be more transparent around pricing I was informed that I was supposed to be told upfront. I asked for one pair of contact lens samples to take with me to use during the two week wait time and was told no. $718 and 3 hours later (no exaggeration ) I was finally on my way out. I did ask if that time frame was typical and was told that it was normal now that they've switched to virtual. I now know after reading other reviews that it's actually not typical. I feel deceived on pricing and my time and patronage were not respected or appreciated. I'll be picking up my glasses (cheapest pair available) and contacts and will never visit again. I'll add that the virtual visit with the doctor and technician was fine and both were professional. Unfortunately this doesn't make up for the rest of the visit but it's at least one good caveat to this.

This place is in dire need of help, especially the pharmacy. It usually takes a while to get…read moresomeone for check out, and if you can't you gotta try checking out at the photo center or the pharmacy. The pharmacy itself has the biggest issues and problems... they're short staffed and it takes 10 minutes or more just to get through the line... Come on Walgreens, I know you can do better

If I could give negative stars I would. I always had a good relationship with other Walgreens,…read moreespecially the one near my hometown. You could literally get everything within the hour but this Knightdale location is constantly plagued with delays, shortstaffed, unscheduled closings, long wait times to checkout inside the store in general, errors and confusiing mismatched text messages--like you get a message saying your prescription is ready but show up to a sign saying they are closed due not having a pharmacist or a sign saying you have to come inside because the drive thru window is closed due to having low staff. There is always a delay on meds and at least two day waits. They will literally keep you on hold forever, keep picking up line only to disconnect you so you have to start over again. You can have an appointment for shots and still get seen 30 mins later. I am not sure why they remain open with such short staffing issues. I complained to corporate and didnt even get a email response or phone call. I am currently researching what pharmacy gets good reviews in the county so I can transfer all my meds because its so exhausting.

Gave us a quote on a sticky note, prices kept changing i would not recommend using them, I ordered…read moreglasses through Walmart, for about half their price

Mel & Dekeith provided me great service while helping me exchange my glasses. They were both…read morefriendly and made it a pleasant experience going here. I highly recommend coming here.

If were able to put a negative number of stars, I would do so! The 1st time I went here to have…read moresome eyeglasses repaired I was told it would take a few days. After 31/2 weeks I had not heard anything and when I returned the same snobby woman who took care of me was again vey uninformative. Since I had gotten my last pair of glasses at one of the locations in Cary, NC and because they were close by, I thought let's give them another chance. The examination went well and I was informed my exam was covered by my insurance, however the retina pictures were not and it cost me $40.00....no big deal. I typically purchase two pair of glasses, one are my progressives and another for distance only. Due to the high cost of their frames I asked if they could use my old frames since they were only about a year old and was told that would be fine. when it came to pricing my primary pair of glasses they hit me with a $550.00 price. I balked and asked why they were so much. I got a dog & pony story from one person and then another from the same snobby girl at the counter who B.S.'d me they couldn't contact my insurance. Then how did you find out my exam was free? I am a retired senior citizen on a fixed income and I believe I was being ripped off. I paid my $44.00 dollar fee for additional exam, took my prescription and left. It's very sad when a huge company such as this tries to hurt people instead of hurting them.

Worst experience I have ever had at an eye doctor. My insurance (BCBS) covers a yearly exam. When…read moreI called to make the appointment I made sure that they accepted my insurance. My daughter was with me (she also had an appointment. I am 61 years old and disabled and have to use a walker. They took all of my information and told us to sit in the waiting area and they would call me when the doctor was ready. Well, about 15 minutes later a woman comes out from the back and calls me over and tells me that they are "out of network" and my eye exam would be $139.00. I knew this was not correct but I said I would figure it out and come back. So, I had just received my new insurance card and it clearly states on the front of the card that yearly eye exam is 100% covered. My daughter went up to the desk and pointed this out to them and, after every person working there was called over to clear this, I was told they would cover the exam but not the glasses (which is what I intended anyway). So, they tell my daughter that I would have to be "put back in the queue" and they would call me back for the exam. So, they call my daughter back and I'm still waiting, and waiting. 45 minutes after my appointment time another woman comes over to me in the waiting area and tells me that they cannot see me today, that I was going to have to reschedule because "you missed your appointment". WHAT!!! I had been sitting there for over an hour waiting for them to straighten out the insurance issue - not they are telling me that they have to reschedule - the first week of April!!!!! All this time I had no idea who was in charge of what. It seemed like everyone was involved in making the decision to see me. Needless to say, when my daughter came out from seeing the doctor we left - making it clear that we were very unhappy with the whole situation. I will never, ever go back to MyEyeDr and will tell anyone that asks me what an awful experience I had.