Dear [Invision] Team,…read more I am writing to share my deep appreciation for the exceptional care I received at your store. I recently moved to Kansas to ensure my safety as a survivor of domestic violence. My glasses had been damaged, and while I have found employment, my funds are currently limited. I was struggling to perform my job without squinting and urgently needed my vision corrected. Your team was incredibly kind and helpful. You fixed my damaged glasses quickly and waived the fee, which has allowed me to work effectively again. Additionally, I am so grateful that you placed a second pair of glasses on hold to give me time to pay for them. This optical center has been a true blessing to me. Thank you for your compassion and for the vital support you provided during this transition in my life. Best regards, Tonia P

Absolutely love envision eyewear. They have a fantastic selection and the staff is #phenomenal -…read morevery fun, witty, and exceptional at their jobs. Specifically, Heather, does a terrific job helping you pick out the right eyewear for you and she does a wonderful job with fittings. My wife and I both love InVision Eyewear and we highly recommend them.

I love this Optical service! They provided me with... hands down, "THE BEST" pair of eyeglasses…read morethat I've ever owned. They were perfect and I could see clearly in every distance! I went back to get another pair the following year, but the lab made an error in the lens, so they had them remake them; And again they were not right! So, the folks at Blue Springs Optical figured out why they were not correct in the first place and ask them to remake them a final time. Thankfully, that pair was perfect! It's not something that typically happens, but it's great to know they won't stop until the customer is able to see correctly, and is happy with their purchase. I highly recommend this business!

Service is excellent from check in to check out. Doctors are thorough and friendly, taking their…read moretime to explain the exam. The experience picking out my glasses was effortless. These people know what they are doing and it shows!

The staff and doctors at this eye care clinic are wonderful, patient, and professional! They…read moreworked diligently with my 90 year old MIL to make sure she could get the best vision possible.

I'm a huge fan of Laferla Family Eyecare. I know its a weird thing to say about an eye doctor, but…read moreits true. I first started going to this office about 5 years ago. Unfortunately I moved away shortly after starting here and never found an eye doctor I really liked in my new city. I actually considered just staying with Laferla and coming back for my appointments. Well I am back in Kansas City now so I have started going here again. Once again they have wonderful service, a friendly staff, and very knowledgeable doctors. They also have a great selection of glasses. I would definitely recommend Laferla!

Todd was so helpful and went the extra mile to figure out our insurance and was extremely kind.read more

2020 vision attached to Costco - I did not have a good experience!!! WRONG Prescription - NO…read moreRefund! The doctor appeared short with her answers and told me I wasn't listening when I was asking questions. I left perplexed and still not sure what prescriptions to get. The prescription was incorrect that was provided evidently during my recent visit to their office on Thursday October 2 2025. As this was my first experience obtaining glasses, I expected clear guidance and support, which I unfortunately did not receive. Despite my attempts to understand the prescription process, I found the optometrist's explanations inadequate and unhelpful. Additionally, I have incurred out-of-pocket expenses for three pairs of reading glasses and one Multifocal pair, all based on this incorrect prescription. Given these circumstances. After contacting their office, they did ask me to come in and get a second test for free. However as a direct result of my previous experience I chose to seek a second opinion from a different Dr who did confirmed that the prescription was incorrect. I have incurred expenses from this additional test. They have REFUSED to refund my money based on the FACT that I went else where to have my eyes tested.

I was visiting from out of town when I experienced an eye issue. I contacted my doctor at home who…read morerecommended I be seen ASAP by a provider. I called Fairway Eye Center remembering it was the practice where my son and his family go. Everyone from the receptionist to the doctor was amazing. I was scheduled for an immediate appointment and received thorough, excellent care. Several days later I was able to follow up with my doctor at home as recommended. My experience was superb. I highly recommend Fairway Eye Center.

Recently, I had a prescription change due to eye surgery and needed to replace 3 pairs of glass…read morelenses. I had hope to reuse all of my frames but one pair didn't make the transition. I originally had gone to my previous optometrists office however based on the price they quoted per pair $600 for lenses only it was clear based on the sales associates indifference they weren't really interested in my business. I removed their Yelp review because I could no longer stand behind the level of customer service. Enter Fairway Eye center. Some years ago I had done business with Fairway and remembered the excellent customer service. In fact the only reason I really switched was they didn't have the frames I wanted. I digress. So after getting a completely outrageous quote I called Fairway and asked for Tina. I was pleasantly surprised when I found out she was still there. I explained my dilemma and all I can say is that Fairway came to the rescue once again. The prices were completely reasonable and Fairway stands 100% behind their product and customer service. I won't be going to anyplace else again. The customer service can't be beat!

Still needed more information on how to approach get my prescription filled. Honestly grateful they…read morewere open during Art Fair and AC was very helpful breaking down the cost while returning one of the two pair of frames I'd already bought. What a dilemma I have. I like frames from Warby but my insurance is not accepted, they're out of network and it becomes costly based on my prescription. Decisions. Decisions!

I've been to this location twice now and each time has been a great experience…read more Today Gillian went over and beyond to help me. Super grateful. I wish I lived locally to come here for all my glasses. Store is located in the plaza. Tons of parking and shops and food. 1000/10

Great staff, knowledgeable and friendly. I am new to KC and to this optometrist. Dr Early was very…read morefriendly and professional. I've worn contacts for 40+ years and haven't changed my contacts for a while. She wanted to find the best bifocal contacts so that I could see better both far and near. I tried multiple pairs of contacts and found the ones that worked best for me. Thanks for your diligence in helping me find a good fit.

I would like to begin by saying that this is not about this location. It is about the location in…read morePlatte City, Mo on Kentucky Ave. To begin, I have brought my cousin to Vision source for years because her father works nights and isn't awake during normal business hours. They are aware of this. Well, I had thought everything went smoothly. She received her glasses and everything. About a week later, I received a call from Children's Mercy Hospital saying they had a referral for my cousin because she had liquid buildup in her eye. Now, I kind of went silent for a moment and I asked who made the referral because I didn't know anything was wrong. They didn't say anything to me. Well, my cousin overhears this and says "Oh, the doctor referred me because something is wrong with my eye." So they left a 15 year old to tell me or her dad. They called me today to verify she had an appointment. I called them back and said "Yes, I made the appointment. Can you explain to me why you told the minor something was wrong and not the parent or the person who brought her in?" The lady on the phone then says that they don't have her father's information and there was no consent on file. But I called before her appointment, and they said we were good to go. I even asked if they needed a letter from her father saying I could bring her in and be told whatever may be important to know. They said no. Well, they claim they don't have it today. So, I said, "The next time this kind of thing happens. Perhaps ask for the phone number of the person you need to talk to. I have his number, so does she. My issue was that I was shocked to find out my cousin needed to go see a specialist at 15 for her eye with a surprise phone call from a specialist." Don't excuse your lack of action by lying to me. If you really didn't have his information, you knew very well you could ask for it. I was asked for it today over the phone. That made LESS sense.

Vision is critical, but so is the way you look and feel in a pair of glasses. The way they frame…read moreyour face, the way they compliment your complexion or hair, or even the way that they feel perched on your nose are all common concerns. Warby Parker has as big selection of high-end brands or more affordable options that you would find anywhere else. Their optical techs are well-trained, they listen to your concerns or ideas and help match you with just the right pair. Each time that we have been in, it has either been a quick session to get an adjustment or a longer session to get a consultation for new frames or an entire new look. Either way, the service is great and the techs are knowledgeable (Sam is particularly helpful). Yes, you can order online and have frames shipped to you to check fit/style/look, but a visit to the brick & mortar gives you that extra sense of confidence. Frames get fitted with custom lenses and are ready quickly, and you can be rocking your new look within a week or so after getting that fit. Definitely worth a look.

So many unique frames to choose from. I had a hand full of frames I tried on and sent to family…read morefor voting. I was checked on by 3 of the eye specialist during my process which I wasn't sure why I received such attention considering the number of people in the store. It was packed! I ended up with about 7 frames in my hand.. took my selection to a table, taking pictures and texting, looking at myself in the mirror to decide. Again I was approached to see if I needed help. I felt looming eyes and too much interest. Honestly if I needed help I knew what to do. I didn't like the attention. Eventually I got assistance from Sam who was well versed in the eye care out of and in of network prices. With my lens needs it turns out to be quite pricey being out of network. He explained what I could do to make it more economical and even said to get my prescription they could contact my vision physician.